Fair
1810 Guest reviews
Avenida Abraham Núñez, Boca Chica, Dominican Republic. See map
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When you stay at whala! boca chica - All inclusive in Boca Chica, you'll be on the beach, within a 5-minute walk of Boca Chica Beach and La Matica Island. This all-inclusive property is 17.6 mi (28.4 km) from Assembly Hall of Jehovah's Witnesses and 21 mi (33.8 km) from Sambil Santo Domingo. Make yourself at home in one of the 222 guestrooms featuring refrigerators. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Russian
English
Spanish
Free WiFi
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Smoking areas
Banquet facilities
Hair salon
ATM/banking
Coffee/tea in common areas
Garden
Free breakfast
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Designated smoking areas
Pool umbrellas
Number of restaurants - 3
Tennis on site
Number of outdoor pools - 1
Snack bar/deli
Number of bars/lounges - 1
Number of poolside bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Banquet hall
I like it there
The staff didn't want to bring water to wash my face when there is (plumber) water problem in the bathroom. Any way, it is been once. I have been there a few times, no other problem. I like it. I have heard my friends talking about Mrs Indiana as a very good employee.
Lady at checkin desk very helpful. Thank you
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Rooms need a little more maintenance
Better good
Beautiful property, friendly staff, yummy food. The resort is not too far from airport
El lugar en general está bien, pero no como lo esperábamos.
Just not what you expected
Great stay gorgeous beach and 2 pool options
Food was terrible very little options and just not good staff not welcoming and friendly had to beg for toilet paper finally was given some after over 2 hours of waiting
I like the food and check in & out
PERSONAL MUY AMABLE Y SERVICIAL
The staff were great and the property felt very secure. Private beach was very nice
The property is old and poorly cleaned, the shower was falling apart. The staff were unfriendly and didn’t seem to want to be there. The food and drinks were terrible, limited options and the food was not tasty, the drinks just tasted like sugar with water. Overall I think for the price it was not worth it I wouldn’t stay here again. The only positive was the beautiful view and the beach.
Property is located in a not so safe neighborhood. Food was not good. No one spoke English, I had to use google translate to communicate. Would not return nor recommend this property.
Good Value All-Inclusive Resort
OK resort, room was comfortable enough but they wanted to charge you for using room safe. No elevator so walk up to 3rd floor was more than I cared for. The buffet was OK, nothing to brag about but a reasonable variety of foods. There is a decent beach area with an outdoor bar ready to serve. I have booked additional visits later this year. It is a good value for the SD area.
La propiedad se a quedado un poco atrás , las condiciones de las habitaciones no son tan confortables
Everything was just right. The staff was very nice and helpful.
Room
The property was ok. Food was Great. The staff was nice. I wish my room was a little bigger. I ordered a 2 bedroom with beach view and I received none of that. I received a small a studio. Besides that, i enjoyed my time,
They need to update the kids playground area they have nothing they show
Property felt safe
Best in the area. The front desk staff were awesome.
very nice place, on the beach, good food, entertainment and even fireworks on sat nite. will definitely come back
It was cool.
The staff was great, I will like to personally thank Angel De La Cruz who made the stay enjoyable, he went out of his way to ensure checking was smooth and our stay was great. Thanks very much.
Deben mejorar en la comida
I would not recommend anyone going to that hotel. What a terrible mistake! First of an all, the service was horrendous. We had to wait for 3 hours(!) for the towels, unable to go the beach. Second, the beach itself is very shallow. You walk 2 km in the water and the ocean is up to your knees. You can't swim. So, very disappointing. The only good thing about this hotel was a decent buffet. Nothing else. So, please choose wisely your vacation.
The food was honestly terrible. It seemed to be a place for older people. They don’t provide room service unless it is to clean.
Is not a good place to stay
I recently stayed at an all-inclusive hotel in Santo Domingo, and my experience was disappointing due to what seemed like a discriminatory room assignment process. Upon arrival, I spoke Spanish with the front desk staff, and I believe this led them to assume I was a local tourist. As a result, I was assigned a room in a building that was in poor condition—unclean, with a moldy bathroom, no hot water, and overall worse than a budget motel. The next day, while walking to breakfast, I noticed that another building on the property was significantly cleaner, more modern, and in far better living condition. The main difference? This section was occupied primarily by foreign, English-speaking tourists from places like the U.S., Italy, and Russia, whereas the building I was placed in seemed to be reserved for Spanish-speaking or Latino guests. To make matters worse, the room I received did not match the one shown in my Expedia booking, and for the $150 per night I paid, I could have stayed in a much higher-quality hotel, such as the Marriott in the Dominican Republic. This experience raises serious concerns about how this hotel treats guests based on language or nationality, and I would not recommend it to others.
It was kept clean need more dinning options and a discoteque also in the rooms coffee machine iron and ironing table none in the rooms some family activities
Na
Bien
comfortable stay
this is the 5th time I'm staying in this resort, I am very happy about the property, great view from my balcony, the staff is great, and the food is very good, especially the dessert, specifically the cakes.
They charge for the first meal if you arrive earlier ,roaches in the room. Need mor variety in meals ,staff very deficient
Me gustó todo en el hotel
The staff are excellent the food is great they're very helpful we had no issues with the facility
The porter was trying to pass on bringing our luggage to the room. He tried to pass on the job to two other workers, until his boss told him he had to do it. He finally did it. It left a bad impression. The lobby smells badly of cigarette smoke and alcohol. The pina colada tasted like pear juice. Dinner was pretty decent. The pool area and beach seems nice. The room needed a little more cleaning. The bathroom mirror was a little soiled. I think considering the price, the drinks could have been better.
Price to quality very good
Some rooms need to be updated but the staff got me a better toom
Our own fault - We did not realize the beach in front of the resort was a public beach and we arrived on Sunday. The beach was full and the people left their garbage everywhere even in the water including a dirty diaper. On Monday the locals were gone and the beach was cleaned up. I love the people and love watching the little ones I just don't understand why people throw their garbage on the ground. I was brought up - if you pack it in, pqck it out! the resort itself was clean. the food good and the staff excellent.
This is a Very authentic Resort. The food and atmosphere truly bring out DR in the countryside. I had to adjust to the Dogs all over the Beach. I never saw them hurt, harm or really bother anyone, I just don3t like them and don't want them near me especially if I'm eating on the Beach. The Mexican Restaurant made my Birthday night memorable! I put on a Huge Sombrero danced to music -while they brought out cake! The Front desk was patient, staff was friendly for the most part. I just didn't really like the Fee/Deposit for a Room Safe, pOol towel or Iron for clothes. The weekend was wild and the local kids kept the pool area full of plastic cups that were not cleaned up for a while. The beach(the whole beach not just the resort area) was really dirty by the end of the night but I observed a cleaning crew out before and during the sun rise. I wasn't a fan of ALL the Pork options at every meal but the Veggies, Fruits and everything is so fresh and delicious.
It was a pleasant stay
My second time everything is perfect begin with Virgilio at the desk very attentive, always ready for help everything you need one the best desk employee or manager I have ever found. The Bar employees I’m very picky the are all awesome, Jesus Bartolomeo,Rosa very attentive always ready for make wonderful cocktail. I will be back for dure
This hotel is the best in the area but still not very good if you a looking for big quality. The beach is nice and very safe for children and anyone but should be careful with the too many domenican people because it is public beach. I had good time but the room wasn’t perfect and we had power outages and water outages a few times
We left for a few days to tour the country. They rented our room out to someone else. Then said it was our fault they did that.
Único problema fue el pobre desempeño en check in. Después estuvo bien todo
I enjoy my stay there I will go back soon
Horrible experience
First , the room I booked was a two bed and I was put in a single full bed room. Once in my room had no towels, the shower was flooding , and the toilet seat was Broken. They did come and relieve the drain. But to get towels it took me calling twice, and going to the front desk. The second day they finally fixed my toilet after calling and having my friend speak Spanish . And the towel issue happened again. They came and took the dirty towels but I didn’t receive towels the next day to like 4 hours after I complained. The front desk had hardly any English speaking staff.
Towels service no that good
Overall great
Need more room maintenance
Air conditioner was not fully operational and the toilet seat was broken
Hotel staff very helpful and friendly. Property has lots of entertainment.
Travelers beware!! I have stayed in several resorts in the D.R. and this is by far the worst ever. The room was dated. The ac did not blow cold air and rattled the entire night even after maintenance “checked”it. The ceiling fan didn’t not work and was dangling from the ceiling. The mattress was very old and lumpy. The tub needed to be refinished, the caulk was missing, and the shower walls and curtain were dirty. To top it off, there was used soap on the window sill inside of the shower and the glass for that window was missing allowing mosquitos into the room. I could not get any beach towels or an iron after three requests. The food was horrible and mostly undercooked. They gave me a plastic 12 ounce bottle of water that you would buy at a gas station. I have to keep the bottle and refill at water stations on-site. I could only endure one night and that was New Year’s Eve. What an horrible place to bring in 2025. I meet with Amston upon my initial check in to try to resolve the issues after first seeing the condition of the room. The resort was booked and they said if I didn’t like this room I surely would not like any of the others. The next morning I meet with Amston (Customer Experience Rep) and I requested a refund for my unused nights. He requested I write out the reason for this request and assured me of a refund for the remaining unused nights on my reservation. It is January 24, 2025 and Expedia has not received authorization for the resort to refund me.
Enjoyed the sunshine
Bathroom ceiling leaked over the toilet every time the room above us took a shower. I informed the front desk nothing was done.
For an all inclusive the food was awful. We sent out for pizza. Pool and ocean was great
Visitamos el hotel un grupo de 3 parejas una de ellas cuando ingresaron a la habitacion estaba sucia, no estaba preparada, tampoco tenia agua y tardo unas varias horas en llegar, las habitaciones son viejas no funciona el tv, no funcionaban ciertos puertos para electricidad, y tampoco varias luces, tampoco habia jabon para manos en el baño ni toallas para el rostro, en cuanto la comida y bebidas no esperes mucho, en general me parece caro para lo que ofrecen,
This was amazing. Food was great. Staff was great. The neighborhood was amazing and safe.
The staff is so nice, my family had a great time.
Very good overall. The food was delicious, and the staff friendly and helpful. Definitely will go back.
The food was a hit or miss and for the most part a miss. I had to go out and buy local food. The water was turned off at a certain time. They should provide hand sanitizer if they routinely turn off the water during during the early morning hours. Aside from the reception desk, no one spoke English.
Staff is excellent, renovations are needed but the staff treats you good that the stay is enjoyable. Jose is an excellent manager, thanks Jose much appreciated.
It wasn’t terrible. Maybe just not my style. When i walked in I noticed the comforter had stains on it. And the walls are so thin. I had a corner room and not only did I hear entire conversations as people walked by outside, but there was a party upstairs until very early hours this morning. The sound just radiates through those concrete walls. The staff was great. Customer service was great. But unfortunately it was hard to sleep.
The place is all right but to much noise
Good
DONT EVER EVER STAY HERE!!! Went with my family for Christmas vacation and to start it is in the worst part of Boca Chica (very dangerous) as soon as we arrived to our room I took the covers off the bed and there was a huge amount of MOLD (I have pictures to prove it) I asked for a new mattress which they brought me and looked like it came from the trash. I stood there that night, as soon as we woke up we had NO WATER AND THERE WAS ROCHES EVERY WHERE EVEN ON THE BED. I called and told them I need a new room immediately. They tried to change my room but the other room was even worst the ceiling was leaking looked like a waterfall and it as well was dirty. The food that we had was terrible. So I decided we can’t stay here. We booked an hotel in Santo Domingo and left and called EXPEDIA to try to arrange a refund for the rest of my 4 nights that we had left. After 3 days back in the states I received an email stating that the Resort will NOT NOT refund me anything!!! This place scammed me out of 4 Nights seeing I did not use this resort after our 1st night. THIS PLACE IS TERRIBLE TERRIBLE NASTY AND DISGUSTING. PLEASE IF I CAN HELP ANYONE DO NOT WASTE YOUR TIME GOING TO THIS SO CALLED RESORT!! Not to mention the lack of towels people were at the desk yelling that they have had to use the same towels for days and they have not gave them any new towels. As for my family of 4 they gave us 2 towels. Please be aware of this place and do not get SCAMED LIKE ME AND MY FAMILY.
Terrible
Other than not having towels for the room after repeated calls… it took a day. Other than that, we enjoyed our stay…
Excellent service
My only concern was when I got to the hotel. I ask in advance for a first floor room do to my knee problem. They gave me a 3rd floor one()they don'thave elevators). I refused it and they gave me a 2nd floor one and it was insane (old furniture, super small, no balcony, no views). After the first night of my reservation out of the 4 days reservation, I ask to be move to a decent one and THEY DID! IT was on a first floor, renovated with balcony and a nice view. I ended up addind 2 more nights to my stay.
Great for the price.
The front office clerk was very helpful and they are friendly
I asked for a refund of the child;s cancellation due to a hand fracture. The front desk attendant told me that could not give any refund for that reason. Although there were not important amenities that was given for a children stay only than food consumption. I will ask expedia to intervene in this case.for a refund.
Close to beaches
Completely different from the pictures
Very good people go attention very clean. I can recommend to my family and friends and I hope go back soon.
This is a three star hotel with good facilities and service. It's located near Santo Domingo's Airport. It provides two dining options "buffet & La Carte", two bars and two pools. It also has walkable beach access. Overall, it's a good option for the price.
Same menu over and over for more than a week do not change sheets, the room smelled like mildew they phone didn't work either not acceptable for children with special need they don't have any accommodations. Definitely not all inclusive either.
Two towels in the room for four people
Good
When I go on my vacations I select this hotel for the service and good ameneties
Good price.
Everything ok
Noise
Everytime i wanted to opened my door to my room had to go to the desk.. to activate the card.. maybe was the computer key fob.. buthad a good room on the front of the pool area.. i love it..
It was welcoming and clean
Malísimo
Nice resort but they put me on the 3rd floor after I asked for a 1st or 2nd floor room then bell men didn’t carry all the luggage and I was so exhausted from my long trip really should get better helpful staff but nice resort
Perfect stays wiuld definitely come back
Great value for being on the beach having several swimming pools & also all inclusive. Staff really makes an effort to give great service.
I didn’t like anything. The worse place ever I visited.
Decent hotel but not such a good area
No English speaking person at the hotel and when we arrived no suitable room was ready so we were shown several rooms and asked to choose.
I didn’t like the only available ground floor was a smaller room of which I paid for double beds. At 4:00 a.m. Someone tried to break in my room. It wasn’t staff but people I believe hangout at the resort. The door was damage I noticed when I entered. Someone tried to pry the door open. The next day I was moved to a second floor room. I’m a senior citizen with back problems. The break in issue seems like it’s happened before because the door still today is damaged from breaking into. I have pictures of the damaged door I showed the management
Miy bueno
Miy bueno
Nice
Beautiful experience
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It was ckean ,frienlly staff