The Marylebone Hotel

9.0

Wonderful

953 Guest reviews

9.0

Wonderful

953 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort8.8/10

Condition9.0/10

Neighborhood9.6/10

Amenities9.0/10

Lovely staff - the Bulgarian lady who checked me in was very friendly and warm - excited that I was Bulgarian too and it made me feel nice. Super helpful too. The location is perfect and the hotel itself, although the rooms are not huge, is very comfortable.

Enjoyed everything about the property. Friendly staff too!

Lovely staff and hotel with many amenities. Rooms are well appointed. Our bathroom was small but serviceable.

The Marylebone is a beautiful hotel. Its location is great. We had food in the restaurant and it was delicious. The staff were friendly. I would definitely stay here again.

The hotel is great. It's in a very convenient location with lots of shopping and dining options. The room service was very good. The only con was the size of the bathroom. If I knew it was that small, I'd have considered upgrading.

Great location, friendly / knowledgeable staff and the best hotel gym I've ever been to.

The room was horrible, carpets wet and smelled like mildew

I was so happy with this hotel choice. This was a recommendation from a friend and she did not steer me wrong. The staff was incredible from the concierges to the bellhops and the housekeeping. Will be back as soon as I can.

Great location. Only thing to improve is the coffee in the restaurant

Great stay.

Amazing hotel. Super friendly stuff. Comfortable bedding. Very clean. Will definitely return there.

Great hotel, amazing gym and pool facilities available!

Great staff and location!

The Marylebone Hotel was perfect. Rooms are nice, very clean, beds are extremely comfortable. Nespresso machine and electric tea kettle are very convenient. Breakfast offers a buffet and a la carte, all delicious.

absolutely delightful staffing impeccably clean; overall a wonderful sta i will return soon My new favorite in the area

I have loved the Marylebone Hotel for years. Our room had a few issues with the black out curtains but was, for the most part, magnificent, and the staff is kind and attentive. In particular, a night man named Noel helped me tremendously with a problem I had while in town. A truly great place! What a neighborhood!

Home away from home

Always a pleasure to stay at the Marylebone hotel! Facilities are great, service is excellent and you can't beat the location. Keep coming back!

Great hotel, great location, great price.

Sad it was only one night

We had a quick layover in London and stayed at The Marylebone Hotel and it was fantastic and so comfortable! Sad it was only one night.

Lovely hotel, friendly staff, great food and convenient location.

A beautiful hotel on a nice residential block, with shopping, restaurants, and cafés just around the corner.

I enjoyed staying here with my friend, would highly recommend it

Concierge Joao excellent, front desk pleasant with range of abilities, restaurant overpriced, food mediocre, staff poorly trained snd inattentive.

The best

I had a wonderful stay. On my next visit to London visit I will stay at the Marylebone.

The staff and service of the hotel is wow. Thank you

A perfect hotel in a perfect location. Would definitely return!

Everything was 5*. Would definitely stay again!

Very small bathroom

I am a hotel snob to say the least and my experience at the Marylebone was 10/10. Just exquisite! From the staff and service, the decor, variety of sitting spaces, bars, dining options, room service…it was pure class. The only notable mention is that my room was at the back of the hotel above all the pubs and restaurants and it was very loud, especially Thursday and Friday nights. Ask for a front of hotel room.

Great staff attention to details.

This was the second time I’ve stayed at The Marylebone Hotel and it did not disappoint. I ran into a small issue but the staff helped me resolve it so quickly. I will stay here again.

Amazing Experience! Friendly staff.

Solid 4 star property

Solid 4 star property, certainly not a true 5 star hotel. Room was not ready until 4pm, as I was only staying one night this was frustrating as I wanted to unpack and settle. +: Bed was comfortable, pillows nice -: Bathroom was really compact; Doina on the king size bed was only a double doona; street noise - I used to live in Marylebone and love this area but was surprised how the noise travelled from passers by on the street despite the double glazing; it was raining heavily as I went for a walk on Sunday morning, the hotel only had a handful of umbrellas despite the number of rooms, not ideal for this level of property.

Location, facilities

Great stay

Always stay here when in London, need one say more?

Excellent hotel, lovely welcoming staff, nice rooms, very clean and quiet and comfortable beds..

Though the rooms are somewhat small, the staff and the location are both wonderful. In particular, a staff member named Noel Fernandes really took care of me when my iPhone was stolen late at night. I have to write the property about him because he was an absolute gem. The Marylebone is a favorite for me and I hope to keep going back. It is pricey but I find it's worth it. Rob Mathes

The property is beautiful and the rooms are very clean, well-lit with ample amenities and fresh water. When I accidentally scraped my arm and it was bleeding quite a bit, Front Desk staff Princess and Patou provided kind and patient first aid and sympathetic concern. I have to also thank Jhalak for her kind assistance with extending my reservation at the last minute.

The rooms are a bit cosy but the service in this hotel is top class, even when it slightly fell short they made up for it.

I made the mistake of booking this hotel, I think its the smallest hotel room I've ever stayed in. The luggage was on the floor next to the bed, no space, rack or area to store it. I walked away with no less than 5 bruises from bumping into absolutely everything in this shoebox. I wanted to mail a postcard and they wanted to charge me for postage. Not a 5 star hotel by a mile

I loved staying here, however, our room was extremely extremely small. My husband is 6 ft tall which meant he didn’t have much room to walk around in our room. We did get upgraded when we got there, however, it seemed like our room was much smaller than what I had saw. We usually have to find large rooms because of how tall he is. We researched for a while and this one seemed to have worked- however, I was very disappointed in the size of the room. Even for someone like me who is 4’11 and 120 pounds I felt suffocated in the room.

Lovely staff and amazing facilities

Fabulous staff and perfect location

Loved the entire vibe of this hotel and neighborhood. The rooms were small, but clean and comfortable. The specialness of this hotel was the general spaces and the neighborhood. Everything is very stylish, lots of spots to sit and relax. The staff was incredibly nice. And the neighborhood is perfection.

Excellent location in a quiet neighborhood not far from it all - excellent shopping, cafes and food options.

Nice location

Right from check-in you are treated with the utmost care. The staff are all very friendly and helpful. The rooms are kept very clean and have all the necessary amenities for its guests. The fitness center is world class. I have had one of the best hotel experiences at this world class property. Thank you!

Not great

Small noisy room. Could not open window as event from downstairs was very loud.

Great location in Marylebone near the High Street

We had a great stay -- room was not huge but it was nice. Only real negative could be that our room window looked out at a wall, but honestly, we didn't look out very often :-)

Very nice and friendly staff

Nice hotel and very convenient area.

Would stay there again

It was a great stay! The hotel is in the best location on a quiet street. The room was clean and quiet and a good size. Our only complaint was that the bed was a bit of a taco situation, but it was great other than that. Would absolutely stay again!

Our room wasn’t ready at check in and the staff very kindly upgraded us and sent us a handwritten apology. The room and amenities were very nice and the restaurant, bar and neighborhood were all beautiful.

Loved our stay here. The staff is so so friendly and kind. The room was beautiful, comfy bed, amazing bathroom! The location was PERFECT. Only slight issue was the event space next door held a wedding one night and our room was directly above it. We were basically at the wedding reception - wouldn’t have been so terrible if the playlist was better! Not the hotel’s fault whatsoever but if I stay here again I’d definitely try to request a room far far away from that part of the hotel.

Very loud room

My room was very small but all needed was there. No space to use the desk or access trash can under the desk. NESPRESSO was a nice touch but need more than 4 pods… very large TV. The Bar is very nice with great cocktails. Front office and bellmen very attentive. I would return.

Long checkin despite having paid in advance. The hotel never seems to remember that I have stayed many times before. Dated room, overpriced compared to alternatives.

Fantastic location. Excellent hotel.

Staff was so helpful and friendly

Awesome stay as always. One of my fave go to hotels. Third time staying here. Doyle collection hotels never fail! Gorgeous!

A, Getting a 2 staff people visit at 9am on sunday morning in room 281looking to check the minibar which i thought incredible. methinks something else on their minds. B. My friend in other room 283 waking up sunday morning and finding luggage belonging to 4 strangers in his room.

Great Place and Great Location

Staff are really nice. Lobby bar is a great place to work during the day and has a nice patio. 108 Brasserie is amazing place for dinner. Rooms are a bit small but very clean and well kept.

I loved everything about this hotel…room, service and location. Look forward to returning!

Wonderful travel experience.,service excellent. Recommend highly. Shall return hopefully!

Great location with wonderful boutiques and restaurants in neighbourhood

Staff were lovely, condition was old and bath did not drain so we had to shower in dirty water

Fantastic hotel in a fantastic part of London.

The room was small, the shower was difficult to use. In a positive note the staff were excellent!

This place was in an amazing location. The staff was friendly and professional. Although not a very large and made a nice impression. The bar was quite extensive, and the bar team was also very good. My room was as expected, cozy. But actually had a room for a desk, which was something that I needed The hotel is right next to there was a private entrance to very good gym. Overall, really really good experience and I would definitely come back again

A lot of hidden fees at this place. Also. I came from America and all my hair appliances are American. I was happy to see an American socket in the room but it didn’t work. When I told the hotel they came me an extension to plug my hair appliances into. When I used it, my blow dryer completely burned 40 percent of my hair out and the hotel says that it’s my fault because I didn’t use the blow dryer in the hotel.

Nice hotel in an amazing location. Staff was great as well

My go to w London hotel.

My go to Hotel in London. About time they fixed the lift as only 1 lift working in reception can slow getting to and from room at busy times.

The property itself is great, super location in the hip neighbourhood of Marylebone, within walking distance of Mayfair and Soho. I have stayed here before and liked it. They have a real gym with a large indoor pool, cardio, weights, cross-fit and much more. A nice bar although they seem short staffed, and a good breakfast restaurant, though they sometimes don't quite get your order right, both of which for a 5 star property, should not be a problem. My room was nice, real king size bed, and I love the small bottle of milk for my coffee in the room, and a proper selection of coffee (and enough of it). However the room was very noisy, no soundproofing, almost as if people was in your room as they walked by. Also, the front office crew is not alway very helpful, not 5 star service.

Friendly staff. Great location

Nice

I have been to London many times and never found a hotel I would return to until now.

Great location in Marylebone!

We spent a great week at the Marylebone. Staff are very pleasant and made our trip very comfortable. The hotel is located pefectly for access to bond street station making getting around easy as well as the black cabs out front. The in room dining was also very good. Wish we could have stayed longer!

One of the best hotels I've ever stayed at. The service was phenomenal!

Fine 10 day stay!

Our sole issue at the wonderful Marylebone was the tiny bathroom with the unusually high bathtub rim, difficult for seniors with arthritis to navigate. So another time we would request an "accessible" room which we were told too late was available. The entire staff could not have been more helpful and gracious -- wake up calls, taxi summoning, questions answered. Location great and nearest Tube Stop took us everywhere we wanted to go. The Elizabeth line, new since our last UK visit was a treat!

Great Hotel

Great Hotel lovely friendly staff.

The elevator takes a lifetime, the hotel staff made everything very complicated, concierge was not helpful.. it was Ok

Not heating working in room and no Tv working staff sent to fix no idea what to do Room service meal excellent I was given free breakfast which was excellent Bathroom minuscule

Just Great!

Excellent hotel in a superb location.

A 5 star stay

A 5 star stay, everything was perfect from start to finish. It was the highlight of our trip to London! The staff were so welcoming , the room was comfortable and quiet with everything we needed. We returned and had a drink at the bar the first two evenings and this was very enjoyable. The atmosphere, decor, ambiance, and staff all made it a memorable stay.

Location was great

Only downside was the bathroom was very small, but the hotel was very nice, staff extremely helpful & position was ideal for what we needed.

This hotel is a gem! It has a great location, has great service, and is amazing, especially for work travel - lots of small spaces for work, meeting rooms, etc., while still keeping the feeling of a boutique hotel. Lots of restaurants, shopping, and famous landmarks are minutes away.

The staff is unusually attentive and coridial. I was upgraded to a deluxe room.The location is perferct, quite quiet but very central, withing a short walk to Oxfird Street and Piccadilly Circus. The area is replet with great bars and restaurants. My only "demur" relates to the room's decor which is somewhat bland.

A Marylebone Gem

We had an amazing stay over Christmas 2023 and felt very comfortable during our stay. Our room was comfortable and clean as well as quiet. The food was amazing, and the location is central to many different areas and hotspots. The staff was uber-friendly and very accomodating.

Exceptional

We were blown away by our stay! Personalised gifts for our son, just the most special night away with a newborn.

Room was incredibly small and stuffy but the hotel is amazingly located and perfect for one night.

It is a lovely property in a very nice, quiet area. The rooms whilst clean and comfortable are quite small, particularly the bathroom. As a 5'5 small woman had difficulty getting in the space to close the door. All spaces within the hotel are beautifully designed albeit quite dimly lit at all times.

Ok, but pricey

Hotel was fine, but expensive for a small room.

Tried for the first time as it was convenient for Christmas shopping. Not sure I'd return though as the bathroom was ridiculously small, barely enough room to get in and also to my dismay I was charged over £5 for a cup of tea I ordered while waiting to check in then charged an extra service fee on top even though I collected it myself. Takes the mick a bit when you're spending so much on the room. Lovely meal from the restaurant downstairs though and staff were very friendly. Doorman especially was a lovely gentleman who advised me on my onward travel plans.

Very smart and comfortable hotel, close to the shops and cafes of Marylebone and a haven of quiet from busy London.

Overall I would give this hotel 3/5 I don’t feel like is 5 star hotel, the room is fairly small but the customer service at the desk was amazing dealing with complaints was quick as the issue was keep building up (thank you Louis) If you looking forward to chilling at the pool Change your mind 😂 as the pool at the gym is open to the public 💔 you have to walk down fully dress and then get change down at the locker room. Room slipping not allowed have to wear shoes down to the gym. Once we got down to the gym and get changed into our swim wear went to the pool it was a bit of shock as we can’t just go down and swim as the swimming pool is open but lane swim only 🙈 so if you’re looking for chilling down at the pool it not a ideal The location was a bit far will take a bit of walk to Oxford about 15-20 mins Overall again I would give it 3/5 The customer service at the desk were great as the issue I mentioned to them was dealt right away But I’m not sure I would stay again as I love to chill out after a long day in London city but full of people working out in the gym and swim madly in the pool Thanks

Great location, lovely staff and clean wee-equipped facilities.

Great location ,best staff ,awesome location