Siegel Select Montgomery

5.8

Poor

441 Guest reviews

5.8

Poor

441 Verified Reviews

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Cleanliness6.0/10

Service6.4/10

Comfort6.2/10

Condition5.4/10

location8.0/10

Neighborhood6.6/10

Quality6.0/10

Value8.2/10

Amenities6.0/10

I was never able to get a room there because they didn't have any rooms available when I got there...

Never. If could give a 0, I would

OMG, NEVER STAY HERE. NASTY, NASTY, NASTY!!!!!

I am upset that Expedia didn’t make it clear that we had to check in before 7:00pm. We had no hotel and had to search for the next hour trying to find a place to stay. And then we got charged for a room we couldn’t even check in at. All this while trying to visit my dying father. Thanks Expedia

I liked the structure of the room. The kitchen area has an oven and microwave which I liked. I didn’t like that a only had 1 pillow , & I seen 2 roaches In my room during my stay

Reserved a room only to find out that you can’t check in after 7:00pm...Really? Perhaps not sharing vacancies online after 7:00pm would alleviate this becoming an issue in the future. Solutions! Not just problems.

It’s was terrible very dirty n roaches everywhere

Housing staff not caring if rooms were ready for guest

Room was not clean , had to wait until 3 to check in. There was no toilet paper or towels. The kitchen sink was backed up. The bathroom had spots of blood on the mirror and toenail clippings on the floor. I had to ask for toilet paper and towels. I was given 1 towel (for 2 guests), 2 wash cloths and 1 handtowel . They were disgusting and the 1 washcloth actually had a bandaid stuck to it. So I went to the store and bought towels and bleach to clean the bathroom.

Hotel told me there is no room available because they have mistake and asked me to call Expedia which I called expedia phone number showing from Expedia web site and I was answered by a person (mentioned his name as Frank Alison with extension 2046). Frank told me that I will get refund $100 and another room, but instructed me to buy Google Play gift card and give him the card code that he put into computer to process that. After give the google play card code, he asked me to hold the phone and wait 5 minutes, And then he was back to said the server is hanging, and need me to buy another google play card. At this point, I realized it is trap. NEVER got a room which I booked from Expedia. I have been Expedia customer for many years. This is extremely BAD experience. WHY Expedia Phone number from Expedia Web site is handled way? I am strongly demand Expedia investigate this issue. And compensate my loss causing by this issue.

No trash can in the room tv didn't work. Called maintenance but no answer

They close check in time a 3:00pm,i got there at 3:45 couldnt check in they took my money.this is the worse hotel ive seen. Alot of peopleslicing in them tore up cars everywhere .please do not get a room there its not even worth 33.00 i paid

Don’t Go

Not good at all. The service, cleanliness, security ,etc.

There were no rooms for my reservation and the desk agent did nothing to offer any assistance or alternatives. They just said sorry....and it's not my fault I can't do anything.

Great experience and great customer service. I slept really comfortable and my room was very clean.

Free night Stay now right please bit that will be great

Very clean and respectful hotel.

Amazing

They had roaches & the front desk assistant with the red hair was very rude and not good with customer service not friendly at all besides that everything was ok and the rest of the guest were friendly & nice the second time I stayed the lady porcha was very nice and checked me in very quickly she had great customer service skills

HORRIBLE!

Worst business ever! Very rude and disrespectful!!!!

Nice

Nice n clean

Ok nice rooms did have problems with pest.Rooms were ok pool was closed whole stay

Annual Road trip Vacation

Exceptionally clean room. Near stores, casino, freeway. Very quiet. Staff was courteous and accommodating. Adequate well lit parking

Can not stay because of overbooking and management don't even try to help

I was disappointed at the fact that the bathroom floor seemed to be warped from possible water damage. I killed numerous of roaches during my stay, some of which were in the kitchen and the others in the bathroom. The room itself just had an old smell. I've stayed at Home-Towne Suites in other cities and was never dissatisfied, so of course this was a shocker to me

I should have paid more attention to the warning signs that I should have cancelled this reservation after reviewing the room. There were people in the pool that were clearly not guests. The carpets throughout where very dirty, and the office locks at a certain time, and a security guard inside the office. You have to come and ask for more linen (which there was a shortage) at the office, as well as bedding for the let-out sofa couch. They do not clean your room, and there is a note that they are not responsible for toilet paper after your initial visit. Whatever that means. I was not thinking and it showed when I stayed here. I recommend saving more for a better hotel. I also felt like when I was outside, that I should be inside before something bad happens.

Horrible

As we was going into the room it was roaches flying in while we was there. Upon entering the room there were several of roaches that we killed and there was no towels on the room. I contacted the first desk but never received the towels that I asked for.

No air conditioning

There was no air conditioner working, tv didn’t work, guys smoking in the halls took staff forever to change my room , when they did next room smelled bad

Go someplace else

Never even made it into a rm since there was nobody there at the desk to check us in and we had just driven about 2,000+ miles all we wanted to was sleep but apparently they don't like to waist money on employees so if you're planning getting a bed to sleep in get there at their convenience not yours or do like I did and go to another hotel and relax

Everyone who wrote the reviews for this place must work there. I believe the majority of the people at the hotel actually live there. The hotel could use some cleaning from the floors to the vents to the curtains. The guest felt the need to leave their bags of trash in the stairwell daily. It was terrible!

Very displeased with my stay starting with my check in which took almost 30 minutes. Three different people had to try to operate the computer.. After check in I entered the main building and found trash in the elevator, and hall carpets filthy. Room was at best OK as far as being clean. But television and bed side lamp was broken. Called front desk but no one answered. They were all outside talking and joking around. Called back later and young lady came up and vision. But when I tried to turn television off it would not. I just left it on the two days I was there. I usually stay in less expensive hotels and don't expect top tier service but I got what I paid for at this hotel. I would not go back back. .

We arrived to find the office was closed and we could not check in. Had to find other accommodations at 2am.

Hotel is good for families in need of extended stays and the price is economical; however, exterior entrance do not have locks and carpet in entrances are filthy.

Not Cheap Enough

If you find yourself saying "I bet these reviews are just being too harsh...", they're not. This place was a nightmare. We managed to survive two nights here, but with very little sleep. After getting our room, we walk to the unit we where we were staying. The front door was broken, so no key card required. Anyone can waltz on in. The hallways smelled of freshly smoked blunt. Our room was missing cabinet doors and was severely outdated. The carpet had questionable stains. The beds caved in the middle. There was a pack of half eaten crackers under the poor excuse for a couch. The people lurking at all hours of the night seemed sketchy, and made themselves heard until around 4 a.m. I could go on but I'll stop there. Yes, it's cheap. No, it's not cheap enough.

stayed 2 nights. No cleaning service. Air conditioning units are missing controlling knobs.

Disgusting!

This room was disgusting. Bugs crawling on wall. Stepped on an earring, so doubt it had been vacuumed. Slept with the lights on so bugs wouldn't join me in bed! A really crappy place. I'd like a refund.

Best extended stay in Montgomery

Rooms are the biggest and it is fairly priced

Amenities were scarce, young people hanging out in the parking lot blaring music.

Complete nightmare. Do. Not. Book. RUN.

We booked a room on Hotels.com 4 days prior to arrival. We arrived at the hotel, and it's hard-to-find lobby, on 4/13/2018, at 10:20p. I got into the lobby and a security guard told me the front desk woman was out eating and should be back soon. We waited about 20 mins and she showed up. Her name was Ashley. She found our reservation and we were told that we hadn't arrived early enough and that our room was gone. Ummm, well, that's not quite how a reservation works, Ashley. We were winding down from a 2 week road trip and we had just driven from Louisville. We were tired and I was floored. I told her that a reservation was made, you know, to HOLD the room for us. She again said that it was 1st come, 1st served. I didn't know what to do, I was SO mad. (I have a Travel Agent Certification...hotels are not run like this....anywhere.) THEN, I found out they had charged my card. I refused to leave until she printed out a paper showing that I had a 0 balance and wouldn't be charged for the room. We got that paper and then we were left to our own devices to find another hotel, at 11p. The (super nice) security guard was outside at that point and said he was really sorry about what happened. He was subcontracted and was not employeed by Home-Towne Suites. We booked a hotel closeby. I told the front desk staff what happened and she said that Home-Towne Suites were notorious for overbooking. Hotels.com gave us a nice credit but they need to DROP this hotel yesterday. DO NOT STAY HERE.

It was ok until i had to check out early....due to a family emergency...I am from florida and when i told the front desk clerk i was leaving early....she was very rude and very unprofessional.......I already couldn't get a refund for the 2 nights i couldn't stay....And she was just rude and very unprofessional....The room was ok

Bugs, Bulbs, and Chair

I saw roaches and other insects crawling on the floor and on the bar in the kitchenette. Also the desk chair was broken and unusable. After informing the staff, it took 2 hours to replace the chair. Also, light bulbs were missing from 2 lamps. I had to give a conference presentation and this was certainly detrimental to my preparation.

Awful

Where do I begin? They charged my card before I even arrived, and now I know why. They probably get a lot of walk outs when people see how dirty and worn out the rooms are. The rate was extraordinarily cheap, and would be ok if the room was at least clean. The bathroom had no toilet paper, a piece of used soap in the shower, someone’s toothpaste splats on the mirror. The carpet needed vacuuming. There was residue on the nightstand from lord knows what. Stuff left in the fridge. The walls were so thin I could hear the people next door talking and their tv. The elevator was broken. The furniture was very old and worn and mismatched, like they got everything from a thrift store. The bed seemed pretty clean though. That all housekeeping did, made the bed and left.

DON'T BOOK THIS HOTEL!!!!!!!!!

Upon checking in the first sound I heard was a member of the staff in the middle of a strong profanity laced conversation. After checking in and heading to our room, we reached the front door to notice a sign saying you must use your room key to gain access, however, the door lock was completely broken. Once we got upstairs, the odor was overwhelming. Once inside the room, two double beds with a pull out sofa, the cushions on the sofa was missing along with the mattress for the sofa. The overwhelming odor by then had become stronger and more identifiable, it was drugs. I called the front desk and asked that my reservation be changed to another hotel. I told them I would not sleep in a hotel with my child, where I would have to sleep with my back up against the door. They didn't have another location with available rooms, so I asked for a refund. I was told they could not give me a refund, even though I had just paid for my stay in cash. I ended up calling corporate office to get my refund. Horrible hotel. If I was with Expedia, I would really consider removing this hotel from your site. I have stayed at other properties and they were nothing like this one. AGAIN, DO NOT STAY AT THIS HOTEL.

Room had red spots on the carpet didn’t feel clean in the room. Ask front desk staff could I change rooms she stated the hotel was full my room was horrible!!!

Dirty tub loud employees things falling apart blinds and screens torn as well at the curtains!

Would not stay here again

Condition of location - less than acceptable!

The location was a bit difficult to find initially and after I found the street the location has a leery curb appeal! I assumed where the entrance was and surprisingly was correct. It didn't feel open and inviting, but that's the build of the location. I should have taken that as my second cautious tale, but I prefer extended stays and assumed with the name a certain quality would succeed - it DOES NOT(for this location)! From the moment I came in with my bags to go to the elevator and the 'UP' button was missing I was flabbergasted! We took the stairs and the carpet had stains embedded that even if cleaned would still remain. I had a bit of trouble finding my room as room numbers were missing and even the peep-hole piece was missing - YES, this is really my experience! We got to the room and the door didn't align to lock appropriately; there was an odor in the room that I figured out came from the bathroom (didn't have appropriate ventilation). Many things didn't function correctly: from the over used furniture, to the half working t.v. remote, cigarette burns in sheets, non-working/damaged bedside lamp(s), missing parts on an a.c. unit, partially working oven door, partially working shower rod. It was wild - I was really affected by the condition and unfortunately have to say that I will not be visiting again. I'm not sure that I may have been put in a high turnover room as my stay may be shorter than most guests but this is my experience.

I really appreciate and enJoyed it, look forward to staying again in the near future.

This hotel needs new management and staff.

The pictures posted for this rooms are far from what I received. My room A/C unit didn’t work and the sink didn’t have a sink pipe, so you could not turn on the sink. I checked in at 11:00 am as I was headed to the Casino, so I only peeked in the room (it looked clean) and verified my door key worked. To my surprise the key didn’t work when I returned around 1:30 am. The office was closed and I found myself locked out my room until a security guard could find someone to let me back into my room , about 15 minutes later. The next morning the only person showed concern was the House Keeper. The lady at the front desk just lowered her head and laughed. P oor customer service.

Dont stay here!!!

Took the staff 3 rooms to find a somewhat acceptable room. Security doors didnt lock, elevators didnt work, beds were horrible, mattresses falling through frame, stained floors which staff said were clean. I had a 3 night pre paid reservation. After first night I asked to cancel the next 2 nights and the staff along with the district manager said the rooms and the hotel were fine and they dont give money back period.

Worse hotel I ever stayed in, but you get what you paid for, never again.

bad place is in bad shape staff put me in a damaged room had to request another room it had issues also but was in better shape who ever owns it needs to hire people that will make sure his property is taken care of.

Convient location

Convient location, comfortable, clean, would recommend. Cheap, package deal. Recommend u try

NASTY

NO TOWELS ROOMS NEED UPDATE LOCKS ON OUT NEEDS REPLACING JUST A NASTY PLACE TO STAY STOVE ONLY SMALL EYE WORK FREEZER NASTY LARGE HOLE IN TOP

Filthy Roach Motel

There are two building to this hotel. The building across from the office was our initial destination. My friend, who traveled with us, was given a one bedroom. He entered kitchen area; roaches ran for cover with-a-flick of the light switch. We stepped into the two bedrooms finding accumulated trash under the furniture, larger black moldy spots on the ceilings, and the ventilation vents covered with matted dirt and dead skin cells; it also seemed as though fungus was growing in the vent and the air caused my throat to itch and difficult to swallow. The office clerk reassigned us both to one bedroom until the two bedrooms come available the following day. The next day they gave our two bedrooms away, and we stuck in the one bedroom for another night. That night a filthy roach ran across our room, and the wife killed it. She picked it up with toilet paper and placed it in the kitchen sink for evidence. The roach began to spin around in circles on its back. We checked out and went to another hotel. Be careful, the office clerks want you to sign a non-refundable agreement without telling you that it's a Roach Motel.

Ok for the price but bugs were seem often..should recommend bringing a company in to spray.otherwise the stay was ok..This wasn't my first visit.

Absolutely terrible.

It was terrible.The furniture barely stood. My boyfriend sat in chair it broke he fell busted his nose bled all over. Went to get help at 1130. Was told by security he could not call anyone or help us. There was nothing in the room. No garbage can, lights that did not work. The room was filthy 2 towels. My children which one had an accident in bed had to sleep on a mattress with no sheets or covers because we could not get any. It was a terrible experience. The management was cold and said what do you want us to do. Never will we stay nor any of our friends or their friends whoever we can tell ever again. The last elevator fire safety inspection was in 2016. The place was just filthy. Very Very disappointed.

Hotel is in serious need of some repairs. Curtains were all shredded. Rooms smelled despite them being classified as non-smoking.

VERY NASTY BAD AREA!

MY DAUGHTER AND I DIDN'T EVEN STAY THERE! I DROVE AROUND AND FOUND A DIFFERENT HOTEL! IT WAS IN A VERY BAD AREA AND WE DIDN'T FEEL SAFE! EXPEDIA DID REFUND MY MONEY!

Nasty Hotel

We did not stay at this hotel after the clerk asked us to go look at the room because she did not know how the room "looked". It was difficult to even find the front desk. The hotel is located in a very bad area of town. The clerk immediately told us that she wouldn't charge us so we could get the refund from Expedia. I think this hotel needs to be removed from Expedia website.

Not very clean or welcoming. Just basic. Tv did not get but 1 chanel. Tried to get help with it and they were very vague and did not assist.

A hidden gem

Well to be honest the quality of the overall visit have been very pleasing. The overall price is very affordable on top of that. I would recommend anyone to give them a chances.

BEWARE

The room was horrible. No room number, cut up curtains, dreadful seating! Looks like a murder happened at some point. I took my kids and ran for our life! Scary looking place.

I stayed on the weekend Friday and Saturday night. They did not have maid services. There was no room number by the door. It was ok for a cheap price.

Needs better management suppose to be a no smoking hotel people was smoking marijuana in there rooms management wouldn't do anything about it. Was there 3 weeks never seen housekeeping come by. Room keys keep going out.

Ok hotel for the money

1st I had to clean the bathroom when I arrived. 2nd I had to request towels. 3rd you have to sign out any cookware, dishes, or utensils you need. 4th no toilet paper. 5th I saw 3 roaches in my room on my last day. 6th people were smoking in their rooms on my floor and I was choking on the smoke; hotel is supposed to be NON-SMOKING. 7th for the most part it was quieter than some I've stayed at. 8th they didn't have coffee makers. 9th the first morning i found yellow-green pizza in the microwave so i had to clean that too. Lesson learned, go with what you know.

Very nice hotel, well located.

Easy to find, good location for shopping, and dining. Prompt attendance by staff, and offered assistance to resolve any problems.

Filthy is too nice a word

Initially booked a 2 BR suite but was filthy! Closet doors broken. No towels in bathroom! Curtains missing! Spoke w/ front desk and moved to another 1 BR suite worh no refund of price difference and room dirty with bugs and stains in carpet, on chairs, bathroom vent dust so thick it looked like mold, bathroom ceiling had stains and bathroom cabinet hand stains that could have been wiped had rooms been cleaned as they should!

Elevator broke

Told to use elevator to get to room on 3rd floor. But, elevator was broken.

Staff was nice and courteous

It was quiet and uninterrupted and rooms were clean and enjoyed the room

Never again !

Roaches !!!!! Not clean ! Old mold smell ! Lesson learned!

It wasn't like this before

My husband and I stayed here about two years ago. It was fantastic! But this time it wasn't so great. The room was not cleaned, the floors were so dirty. No one came and brought towels or cleaned the trash. They took away breakfast and we couldn't get into the wifi. THE WORST PART IS THEY NOW HAVE ROACHES. NOT BIG ONES BUT DIRTY ONES. We will not be going back. I was very disappointed that they had let it go so bad.

Very dirty property

We stayed here for four days during Hurricane Irma. The pictures of the hotel are very deceiving. The room was filthy. I dropped something on the kitchen floor, and wiped it up with a paper towel. It was absolutely black. The room was non-smoking, but there was a cigarette butt in the dresser drawer.The picture shows a TV in the bedrooms, however, there was only one in the living room, which did not work. However, the maintenance person did fix it. The two bedroom suite for four people only had two chairs for the dining table. The sofa and chair were very stained, and smelled like seats on a bus! There were no lamps in the bedroom, and the overhead light flickered all the time. The kitchen stove was crusted with burnt on food. The pool was closed as there was a man that was in it and came out with a rash all over his body. I would not recommend this hotel, and I will not be back. I cannot believe that this property would be on the Hotels.com website. The only bright thing was the employees were very friendly. we

Cheap

Had roaches, TV didn't work. Uncomfortable. Won't be back.

DOWN HILL RUN

I don't know what has happened to this establishment, but the rooms do not have sheets nor towels waiting. The linen they do give is torn and almost see through. The door to the building is broken with no handle on the inside, therefor, there is no security although a keycard access is there. The carpets in the hallways and stairs are filthy. To add to security issue, there were rooms just left open in the middle of the night with no one in them. Anyone could have walked in off the street and setup shop in a room. Did not feel safe and if had been able to get a refund and go elsewhere I would have.

very slow check in and not professional

This hotel looks nice on the outside but it was a completely different story on the inside. The hallways had a very old smell alone with stains throughout the hallway floors. I opened room door and was scared too walk in because the tv was running and the bed didn't have any sheets on it. I instantly thought I opened the door too someone else room. I told front desk she told me the sheets were with her and that she could give them too me too make up the bed since they were behind today. Never again I asked for a refund.

Overall experience was alright.

The overall experience was alright, but nothing more really. It was above my expectations, but nothing too spectacular.

Not too Satisfied

First I went to my first room which was supposed to be non smoking and the whole hall smelled like smoke and the room was worse. Then i got another room...not to smokey but there were dead roaches on the kitchen floor and there werent any wash cloths and i was already getting in shower so had to use the one towel that was in there!

Room not very clean, toilet really needed a thorough cleaning

Smoky hotel

Even though it says officially that this is a non-smoking hotel, the whole facility is full of cigarettes smell. Also, when I looked only while booking, it said they room has a fully equipped kitchen. But when we arrived, we were told no kitchen stencils and non cooking, period.

Would never return

First room Dirty linens...2nd room air conditioner running water floor soaking wet...3rd rm television didn't work no garbage cans was told to come get one. Front desk receptionist very rude...no lights n kitchen..

Bittersweet. Bread without butter

They didn't have the room ready. No kitchenette gears. However, the customer service was sweet and comped our first night stay along with a full refund.

✳WARNING✳ do not stay here

It took 2 hrs to get a room then hotel was dirty and a mess, stuff and crumbles were everywhere they had roaches, no clean sheets or towels they didnt even have water and ice, no housekeeping came around, tv didnt work and they kept telling me they were coming to fix it but never did, shower had black stains on the soap dispenser. Overall i was very disappointed in this hotel.

terrible

I was checked in by the maintenance guy. Never saw a desk person. Had to wait 20 min to get a room even with a reservation. The hotel was filthy and the person in the next room (a resident I believe) was smoking weed when we arrived. This obviously was the norm.

STAY AWAY

Since Orbitz rejected my honest review of this disgusting place, I will say this, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!

Not enough help

Fair, room did not have towels and first room was occupied but assigned. Staff was super, they just are not given correct info when assigning room

It was awful it smelled like marijuana,room nasty

The room was nasty,no trash bags in the cans. No towels. The pillows were smaller then my head. The person at the counter was rude and had no personality

I wouldn't stay here if you paid me to.

This place is one of those long term suites that were designed for business travelers but is primarily being used as transitional housing. There are lots of long term guests. The front desk staff is rude and unprofessional.

Never again.

Never will I ever visit this hotel again. The staff was unprofessional. I was visiting for one night only for my birthday and my guests were harassed because they were convinced I was having a party. There were kids next door that were loud but the staff said nothing to them and constantly kept harassing me. You couldn't hear my music from the hallway as it was coming from a laptop. They got no complaints about us being loud but I made the decision to leave cause I was tired of being harassed. I didn't even care about the money. I just wanted to go.

Everything was okay! My stay was a quick and simple stay but I've always visit before and this time it went quite well so I really didn't have any problems. Other times I've encountered problems but this time my stay was easy going and I enjoyed myself with no problems. I'm hoping that they will start to keep towels in the room and start to at least renovate some of the rooms over. Some of the staff members are friendly but others have nasty attitudes. One of the staff members I spoke to as I was leaving she was standing outside smoking a cigarette and act as if I didn't exist. If you ask me I think in order to keep a better running facility y'all need to upgrade on your staff members and rooms ASAP! There's nothing like having great staff members and a clean facility. There's many people that the night of my stay was very loud and arguing with someone. I honestly think that the facility is a great place and great area but there's a lot that need to be fixed to have a overall 5.0 for this facility.

Hotel had a terrible smell. Elevator smelled like urine and the floor was so dirty and sticky that it had not been cleaned in a while. The room was disgusting. Couches were worn, carpet torn, live roach in shower, they had roach combs throughout the room, bad smell, stained sheets. Worst hotel I have ever stayed in. We only stayed because our 4 year old was already asleep and we had carried everything in already and it was late. We layed on top of our own blankets because we were so disgusted. The office is not even open until 8 am for checkout so we couldn't get any large towels to shower (they had 1 in the room) and left our keys in the door jam because we were ready to go by 7 am. Worst experience ever!!

A lizard was in bed I felt so bad and they wouldn't convisate me

Decent place to stay

It's a home away from home! I had a very comfortable two bedroom suite for me and my children

Terrible hotel

This was by far the worst hotel worst hotel I have been too. Shame on the management for not doing their job. The rooms smelled like dumpsters and the couch in the living rooms smelled of urine. At least with the money you make from customers, BUY SOME FREAKING AIR FRESHENERS! NEVER COMING BACK TO YOUR HOTEL.

NEVER AGAIN!

1st room was dirty, no wash cloths or towels & tv didn't work. We were moved to another room still no wash cloths or towels. So now O call down for wash cloths, towels, & a blanket; they brought towels no wash cloths & their out of blankets!! Please believe this is our first & last stay here. NEVER AGAIN!!

Loving it

Very nice I will tell all my friends that visit Montgomery to stay there.

BEWARE!!!

It was the worst experience ever! 8 people in the hotel room that supposed to be mine that night, they had no reservation and the front desk had no knowledge of how they got in there, 30 minute wait for another room, room and the old worn out furniture stunk like a dirty armpit. TV in living room didn't work! I filed a complaint that night with corporate and told the manager what happened. She had no remorse, no apologies. I wanted my money back but she said she wasn't going to do that because I slept there. She was rude and offered no compensation. Because I booked it thru a 3rd party. She accepted no responsibility for anything. DO NOT STAY HERE! Stay at the Homewood Suites instead!

Room nice for the price but it had roaches.

Room had roaches, no towels had to call front office for them.

Transient Trap

My stay was horrible. I wish I could get my money back. This is a pay by the week place and that's how they treat the daily guests. The furniture was so nasty I wouldn't let an animal sleep on the couch. No coffee and no ice, even the ironing board cover was nasty. This should not be a hotels.com selection because you can't get your money back. Also had roaches and pot smelling in the hallways.

Over all it was ok, but I hate roaches and they were quite a few in the bathroom.,

i liked it

Nice

This hotel has turned into a dump.

Over 2 years ago I stayed at the hotel and the stay was good. But this time ,it was awful. The furniture had nasty stains and spots on it. The kitchenette didn’t even have silverware or pots and pans. No additional sheets were available. I had a iron and no ironing board. My phone didn’t even work in the room. It was one problem after another. I asked the lady at the front desk why the property seemed to have gone down. She said, "new management!” I will never stay there again!! This hotel has turned into a dump.