Hotel Carlton
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Removed from My wishlist
Hotel Description
A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Ensanche. This 5-star hotel is 1 mi (1.6 km) from Bay of Biscay and 1 mi (1.6 km) from San Mames Stadium. Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 15 for children
- Covered self parking fee: EUR 32.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Important information
You need to know:
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 15 for children
- Covered self parking fee: EUR 32.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
Italian
French
Spanish
Plaza Federico Moyua 2, Bilbao, Spain. See map
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Hotel Description
A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Ensanche. This 5-star hotel is 1 mi (1.6 km) from Bay of Biscay and 1 mi (1.6 km) from San Mames Stadium. Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Hotel policies
Parking height restrictions apply
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 15 for children
- Covered self parking fee: EUR 32.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Italian
French
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Health club
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Steam room
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Number of restaurants - 1
Number of meeting rooms - 12
Parking (limited spaces)
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Electric car charging station
Banquet hall
Covered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant