Dreams Jade Resort & Spa - All Inclusive

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When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This all-inclusive property is 13.6 mi (21.9 km) from Moon Palace Golf Club and 13.9 mi (22.4 km) from Maroma Beach. Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.

You need to know

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests traveling with a pet must present their pet's current vaccination record at check-in. Guests traveling with a service animal must contact the property prior to arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

Minimal age

18

Optional fees

• Pet fee: USD 65 per pet, per night
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish