Courtyard by Marriott Bridgetown, Barbados

8.4

Excellent

415 Guest reviews

8.4

Excellent

415 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service8.8/10

Comfort8.8/10

Condition8.6/10

location8.0/10

Neighborhood7.8/10

Quality9.4/10

Value9.2/10

Amenities8.0/10

👍

Staff was amazing, clean rooms.

It was great!

The staff were friendly and very accomodating, from the receptionist to the cleaning staff. The room was modern, clean and well lit. The quesadilla and burger we ordered were great as well. Even tho the property is not located on the beach, the beach is literally across the street and very convenient. I'll definitely stay at Marriott again.

They are so friendly and the place is perfect 💯

The employees were professional, courteous and helpful at all times.

We had to find a place to stay when our flight was canceled. They were great setting us up for the night. I wish we could have stayed there longer!

Excellent vacation

All hotel workers are very friendly and do an excellent job to make your stay safe and happy. Congratulations

Very happy with our stay.

Very happy with our stay. Conveniently located right across the road to the beach.

👍

Fantastic room, it was a mini apartment. Lots of space. Room 335 is amazing!

Great Location

From arriving to departure the staff were friendly and helpful. The rooms were clean, and the bed was comfortable. It is a great location with a nice pool.

Staff were helpful and polite. Room was clean and comfortable.

The bed was uncomfortable and water was shut off for several hours on the night we were there.

Rooms were clean and well tended. Very chaotic check-in. Assume the clerks were new and in training. You need to pack your patience, but considering the nature of the islands I would recommend this property.

Great restaurant right next door

Yes

No towels in our room and the air conditioner did not work. We called for towels and for someone to address the issues but no one ever came. Glad I was only there for one night.

Good

Friendly staff

Staff was kind and helpful.

All was very good....

Although our room was adequate, we thought it was quite expensive for a Courtyard. Although the breakfast buffet was excellent, it, also, was quite expensive. There was an excellent Italian restaurant next door to the hotel.

Close to Jake’s, a good restaurant.

Good Stay, Poor Service

My stay at Courtyard Marriott was overall good. The room was clean and comfortable, which I appreciated. However, I did have an issue with dinner service. I waited an unreasonably long time for my meal, and it never arrived while I was at the restaurant, so I eventually went back to my room. Later, a staff member, a Spanish lady, recognized the mistake and brought the meal to my room. While I appreciated her effort to make things right, I shouldn’t have had to wait that long in the first place. Overall, a pleasant stay with a disappointing dining experience

One night in Barbados.

Not on the beach. Fully priced for what you get. Typical courtyard by Marriott room. Decent breakfast.

the breakfast buffet was average at best. Ham was very dry and bland. The scones were dry as well. The percolated coffee was tasteless. Then there was none left for whatever reason. So I asked for an expresso. Was told the to expresso machine wasn't working. After a couple of attempts,I was able to get an expresso to pour into my tasteless coffee cup . The facilities are way past their prime, signs of wear an tear are everywhere, including in the guest room. Definitely a let down considering the price paid.

First … I had lower expectations for a hotel in a resort area when I booked the Courtyard Marriott…I did not expect a welcome cocktail or soothing towels on arrival. However I did expect at least a nice greeting, decent service, and a functioning gym… I received none of that. First day check in the reception staff was cold and not interested in welcoming guests. I got the same when I left. There seem to be a lot of restaurant staff but no coordination and slow and unfriendly service… oh and despite all that help .. no room service..you order food downstairs, wait a long time for it and bring it to your room. They had limited coffee options and a broken express so I left the hotel daily for morning coffee. At first glance the gym seemed adequate though the cardio equipment was not fully functional and temperature was too high with no option to adjust. The final disappointment was the taxi I booked from the hotel.. it was filthy and the ride unpleasant. The shining stars were the housekeeping staff.. they were always friendly… always nice.. considerate etc. I suggest having those ladies teach the front desk and catering teams about customer service.Their professionalism was evident not just in their exceptional attitudes but the fact that the hotel is very clean and rooms left in excellent condition. I have visited the island before, I understand the vibe, but an occasional smile or at least returning a pleasant “hello” would have gone a long way to a better experience.

Was a great experience

Good for flight layover

Not a great place to walk around

Property had Restuarant on site which was an asset. It was a safe clean environment.

Would stay again

Excellent

The staff are so helpful

The property was good for the purpose to which we wanted.

Easy and great stay

Nice Scenery

Great food

It was good

My stay at this resort was a 10/10 would stay again staff extra friendly, safe environment & in the middle of everything

Great place to stay and close to the beach

Everyone and I mean everyone was so kind and accommodating to me. Truly loved the warmth and loving nature they all showed. Like Goldilocks said this one feels just right!

Excellent food.

Excellent rooms, comfortable and spacious lounge, friendly and helpful staff. Location : not beach front and no beach/ water views is the one drawback

Greatest Customer Service Ever!

Great place to stay in Barbados

Great

Transportation and more of a variety of food. Everything was expensive. No perks at all

The best was the service from the staff, especially Aaliyah from the front deak, she and the other made the experice much more enjoyable and were most welcoming.

Great Place

Overall great experience.

Not up to Marriott standards. If they refuse to provide a tissue box, or to provide kitchen wares in a space with 5 cupboards, a drawer and a sink, or to provide sugar, cream or a stir stick, there is a problem. If the answer to questions about such things is ‘this isn’t like other hotels’, there is a problem. If you rent out a room knowing that workmen will have to visit to do repairs to replace a faucet, unclog a sink, and fix a flap in the toilet tank so it will flush, there is a problem. If you charge a guest for a meal they didn't take, there is a problem. If you send the guest to the beach to rent beach chairs from another hotel because you dont have your own and the other hotel already doesn't have enough for their guests, there is a problem. $130.00 BBD for two people to have breakfast??? “What’s the ice bucket for if you dont provide glasses or cups?” Answer: to keep drinks cool. Then what is the fridge for??? This cost is for the space, thats it. Everything else is a seperate cost. Plan on spending an extra $1500 US if you stay here for a week as you wiill have to purchase food, tissue napkins, condiments, walk or drive to find beach chairs to rent. The executive suite has a full kitchen structure with absolutely nothing in it. The bed is hard, there is only furniture on one balcony so if you want to use both, plan on moving the chairs each time, there is no room service and the shower head is not adjustable. For $5900 I expected at least a box of tissue!!

No entertainment. Expensive

Not on beach, but access. Good for business trip.

Would like to have better amenities like free water fountain to refill water instead of paying for water. The staff was kind and generous enough to refill the water bottle with tap water, but it’d be nice to have free water access.

My Exceptional Stay at Marriott Barbados

I recently had the pleasure of staying at the Marriott Barbados, and it was truly an exceptional experience. From the moment I arrived, the warmth and friendliness of the staff made me feel instantly welcome. The standout service from Basil in the restaurant left a lasting impression - his passion for what he does is evident, and it significantly enhanced my dining experience. Kelly-Ann's kindness and humility were truly remarkable. Not only did she genuinely enjoy interacting with guests, but her willingness to go above and beyond, like fluffing pillows in the lobby, showcased her dedication to ensuring a comfortable and pleasant stay. The atmosphere at Marriott Barbados is unparalleled; it felt like a home away from home. The attention to detail, combined with the genuine care from the staff, created a memorable and positive experience. I can't wait to return to Marriott Barbados for another stay, thanks to the exceptional hospitality and the outstanding team that made my time there truly special.

Business trip

Only here for one night had to wait 30mi utes until the room was ready, eventually got in at 1630. Staff were friendly but would have thought a free drink whilst your waiting for the room would be good practice but nothing offered. The room was a bit dated but comfortable, the breakfast was terrible not much choice at all especially when the room was £400 a night I’ve had better in much cheaper places Just pleased it was my company paying and not out of my own pocket

Staff not great, i ordered room service and the girl told me she was alone and that I should come down… after she forgets my order y call about 70 mins later , she tells me i call you in five.. when i come down.. she puts my plate and soup on a counter.. I see at least 3 people working, and after asking for a tray, the waiter tells me than he can now carry my stuff to the room. I politely decline. I loved barbados, im never coming back to that hotel .

convenient

Good

Pool should have been open 24/7

Serious service problems, fine property.

Worst arrival and check in process of any hotel in my life. I waited for 70 minutes in line with just four people in it to check in. I would normally be patient but I had been traveling for 20 hours and felt sick and I desperately wanted to lie down. I understand that challenges arise and service is so difficult. However, this polite team missed every single opportunity to acknowledge the situation or assign any of the 3 not-busy staff members to help improve things. Unnecessary, colossal, and painful service failure. Other than that illustrative failure, property is fine (if a bit cramped for the high traffic), clean enough, and the staff you do ever get to speak to are very polite. I will never stay here again and do not recommend it to others.

Great hotel and friendly staff for cruise pre stay!

Just there one night due to flight cancelation, however the staff was great.

-

Ok

The staff are warm, friendly and apologetic. But this is my stay within two months…and each time i had to change my room

Amazing service

Very responsive! I asked for a microwave and got it right away. Perfect for business stay.

Quiet, secure and very friendly staff.

Excellent Service.

Clean

Fair value for money.

It was a nice clean environment. Room was adequate.

Pleasant 3-day stay

Comfortable with all the familiar Marriott settings - clean surroundings, comfy beds, helpful staff and usual amenities. However, was shocked by the high prices at their restaurant (US$7 for oatmeal). Mainly ate at nearby restaurants.

Nice hotel. Area undergoing renovation

Staff very friendly. Food in restaurant was tasty and reasonably priced

Great hotel, staff, food, pool and amenities. Live to go again.

60 minute wait time for checking was not acceptable. No contact from staff regarding room availability updates

Close to beach & excellent dining choices!

I liked that it was near to places of interest in the neighborhood, it was modern, the food was great, the staff were helpful and pleasant. Can't wait to stay there again. The gym was also an added bonus with a beautiful view of the pool.

My stay was very good. Close proximity to the beach. I just hated the paper napkins!!!

I like how quiet the suite was no noise in bedroom area. The staff were very friend.y and kind. Breakfast was confusing, no-one told us how it worked. Buffet was always cold and a pigeon frequently walked over plates and serving spoons. Breakfast cereal only appeared on our 10th day of the stay. Sink plug wouldn't stay down and bath drain was so slow must have needed unblocked.

The staff

my kids thought this was a five-star resort

it was a short one night in transit trip. However, I was there for 24 hours with my children and we had an amazing time. The team there was more than accommodating, happy, welcoming, and smiling. That is definitely a place I would stay again.

Cleanliness and manners of staff

Our rooms ac was not working well. It was hot. I called the front desk and Karen said she will be right up to check it out. She wasted not time and checked it out, went downstairs and said she will move our rooms, told us to pack our stuff. Up graded us to a king executive suite with a balcony and microwave, and complimentary breakfast. Karen is the best. I have to shout out Lisa too, they are very nice and friendly at the front desk, especially checking in.

Great

The room is spacious and very good maintained. The service from staff was very kind; no mistakes, courteous and efficient. The best service I have found in Barbados so far.

The cleanliness,courteous staff.

Lisa was wonderful! The people at the restaurant was also nice I didn’t get any names. The food was delicious we had the split peas soup, chicken Cesar salad, ribs omg everything was delicious! The rooms were very neat and quiet! We will definitely be back!

The relative uniformity of “Courtyard” properties makes it easy to settle in quickly. Felt very comfortable with its layout.

Checkin process was easy and the staff were friendly. Will stay there again

Convenient

It’s an old and tired hotel. Needs serious modernisation in the rooms - and particularly the bathrooms.

Right in the center and mix but still private and secluded

Daily cleaning of room. Loved it

I had a reservation for a room on March 12-MARCH 13TH. I called ahead of time to let them know that our flight had been delayed. They acknowledged my concern and said that we would have a room waiting and were op-en 24 hrs. When we arrived at 1:00 am the Hotel receptionist said that they were overbooked and gave our room away even though we had a reservation and other people were coming in after us and checking in.

Great Stay!

I had such a wonderful stay at Courtyard By Marriott Bridgetown. Everyone was Amazing and the food was Good! Room was also very clean and comfortable. Location is great- steps to the beach, public transportation, shops and restaurants. I will definitely be back!

Nice place and staff was pleasant