Viana Hotel and Spa, Trademark Collection by Wyndham

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
• Masks are required at the property for guests without COVID-19 vaccination
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 81-0681664

• This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
• Property Registration Number 81-0681664

• Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
• Pet deposit: USD 200.00 per stay
• Pet fee: USD 75.00 per pet, per stay
• Service animals are exempt from fees
• Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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