Cần biết

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hướng dẫn nhận phòng đặc biệt

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Hướng dẫn nhận phòng

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Tuổi tối thiểu để nhận phòng

18

Phí tự chọn

• Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
• Fee for in-room wireless internet: MXN 180 per night (rates may vary)
• Fee for in-room wired internet: MXN 180 per night (rates may vary)
• Self parking fee: MXN 220 per day
• Valet parking fee: MXN 220 per day
• Pet deposit: MXN 5000 per stay
• Pet fee: MXN 1085 per pet, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish