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07 Jun 2025
Saturday
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08 Jun 2025
Sunday
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2 Adults - 0 Child
1 room

Zest Jemursari by Swiss-Belhotel International
8.8

Excellent

16 Guest reviews

8.8
Excellent
16 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service9.2/10
Comfort8.2/10
Condition8.2/10
Neighborhood7.0/10

Jl. Raya Prapen 266, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Banquet facilities
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Hotel Description

With a stay at Zest Jemursari by Swiss-Belhotel International in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Universitas Islam Negeri Sunan Ampel Surabaya. This hotel is 2.5 mi (4 km) from Royal Plaza Surabaya and 3.2 mi (5.1 km) from Surabaya Zoo. Make yourself at home in one of the 130 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Minimal age
18
Optional fees
  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 1

Number of meeting rooms - 3

Free self parking

Free valet parking

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Hotel reviews

8.8
Excellent16 Verified Reviews
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Cleanliness8.2/10
Service9.2/10
Comfort8.2/10
Condition8.2/10
Neighborhood7.0/10
10/10
Exceptional
Gregory, 14 Feb 2025
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This property was in neat, clean condition with modern facilities and nice staff.

10/10
Exceptional
Franklin, 14 May 2023
hotel-logo-v2.pngTraveller

The hotel very good

10/10
Exceptional
Verified traveler, 14 Oct 2018
expedia-logo-v2.pngTraveller

Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.

8/10
Excellent
gilsonlim, 18 Jun 2018
expedia-logo-v2.pngTraveller

nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance

6/10
Fair
Yenny, 03 Jan 2016
hotel-logo-v2.pngTraveller

It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10
Excellent
Paul, 08 Aug 2018
expedia-logo-v2.pngTraveller

still one of the hotel i will stayed while every time biz trip there!!

8/10
Excellent
Paul, 05 Aug 2018
expedia-logo-v2.pngTraveller

many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....

8/10
Excellent
Paul, 05 Aug 2018
expedia-logo-v2.pngTraveller

here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone

10/10
Exceptional
Paul, 23 Mar 2018
expedia-logo-v2.pngTraveller

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time

10/10
Exceptional
Paul, 07 Feb 2018
expedia-logo-v2.pngTraveller

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff

10/10
Exceptional
Paul, 30 Jan 2018
expedia-logo-v2.pngTraveller

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful

8/10
Excellent
Paul , 14 Jan 2018
expedia-logo-v2.pngTraveller

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again

8/10
Excellent
Paul , 10 Jan 2018
expedia-logo-v2.pngTraveller

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff

8/10
Excellent
Verified traveler, 08 Oct 2015
hotel-logo-v2.pngTraveller

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.

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