Wollongong Serviced Apartments
9.0

Wonderful

511 Guest reviews

9.0
Wonderful
511 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.0/10
Comfort8.8/10
Condition8.6/10
Neighborhood9.2/10
Value8.2/10
Amenities8.8/10

54 Kembla Street, Wollongong, Australia. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Elevator
Laundry facilities
Garden
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Hotel Description

Located in Wollongong (Wollongong CBD), Wollongong Serviced Apartments is within a 15-minute walk of WIN Entertainment Centre and Wollongong City Beach. This aparthotel is 0.6 mi (1 km) from WIN Stadium and 0.6 mi (1 km) from Wollongong Golf Club. Make yourself at home in one of the 21 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

Professional property host/manager

Guests must provide health documentation

Property does not offer onsite COVID-19 testing

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: 4:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 4:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
  • Sunday - Sunday: 10:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on Sunday.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Other

Elevator

Laundry facilities

Garden

Express check-out

Express check-in

Free self parking

Terrace

Mosquito nets

Wheelchair accessible – no

Hotel reviews

9.0
Wonderful511 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort8.8/10
Condition8.6/10
Neighborhood9.2/10
Value8.2/10
Amenities8.8/10
10/10
Exceptional
Susan, 07 Apr 2025
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Clean. Comfy. Well equipped. Helpful reception.

10/10
Exceptional
Kristy, 26 Mar 2025
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Great price for an apartment. Quiet location, walking distance to harbour, shopping and entertainment centre. All staff very friendly and helpful. Secure parking. Dated building but new kitchen and everything clean and comfortable.

10/10
Exceptional
IAN, 26 Mar 2025
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The Staff were very helpful and friendly. The Room was very clean and fresh and everything worked.

8/10
Excellent
Geraldine, 17 Mar 2025
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We had a bit of drama during check-in as they couldn't accept the credit card on my phone but required a physical one which we did not have! Moral of the story - bring a physical card when checking in.

10/10
Exceptional
Bill, 02 Mar 2025
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Excellent value and facilities. Staff most helpful.

10/10
Exceptional
Sainath, 28 Feb 2025
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It’s an awesome place and close to city and beaches.

8/10
Excellent
Tara, 22 Feb 2025
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Great location, short walk to beach, shops and restaurants. 1bdrm apartment had great layout, comfortable bed and good air conditioning. Full kitchen was good to have but had a musty smell

6/10
Fair
Donald, 21 Feb 2025
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Large apt but very bland. Basic not very welcoming. Good location

10/10
Exceptional
Michael, 20 Feb 2025
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Property members were friendly and knowledgeable. The property is in a perfect location for seeing Wollongong on foot.

10/10
Exceptional
Sheryl, 18 Feb 2025
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When I arrived there was a car in the driveway checking in, so I had to keep driving around the neighbourhood as its all meter parking and was full...bit stressful with peak hour traffic, but all ended up ok. Garage underneath was perfect. Accommodation was clean, quiet and well maintained. Would definitely stay here again.

10/10
Exceptional
Craig, 17 Feb 2025
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Manager on site was very friendly and helpful.

8/10
Excellent
Christine, 10 Feb 2025
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Well positioned, restaurants close by, available parking

10/10
Exceptional
Roukaya, 03 Feb 2025
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Very nice apartments

10/10
Exceptional
K J, 01 Feb 2025
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Great location in town. Spacious and clean with everything you need.

6/10
Fair
Tanya, 30 Jan 2025
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Not good value, but serves the purpose

This was an afternoon and overnight stay, the images of the property are certainly either made up for the photo shoot or were taken some time ago. The staff are lovely and welcoming. Unfortunately there is Only ONE split system aircon in the whole 2br apartment and it’s right at the front not facing the rooms. On a 35 degree day, that makes things quite uncomfortable. The property is somewhat semi- comfortable but is a bit old and rundown, and in desperate need of repairs and renovations. Rooms are terribly over priced for the age of the property and accommodation. It did serve its purpose, and is in a reasonable location.

10/10
Exceptional
Craig, 27 Jan 2025
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Have stayed here several times and cannot fault it. Communication is great and access options easy. Fortunate on this trip to get a surprise of an upgrade to a two bedroom unit with a " we do nice things sometimes" from staff. Will continue to stay here if available when travelling.

10/10
Exceptional
Ali, 27 Jan 2025
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Clean and tidy rooms. Good service and very polite receptionist. Very helpful and easy going.

10/10
Exceptional
Praneel, 19 Jan 2025
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Nice large 1 bedroom apartment. Shops and beaches nearby. Very convenient.

10/10
Exceptional
Hannah, 18 Jan 2025
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Roomy, clean and comfy!

Great value for money. Huge rooms, clean and comfy. We will definitely be back next time.

8/10
Excellent
Carl, 16 Jan 2025
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WSA Wollongong

Great reception from Maria & Pino -

6/10
Fair
brenda, 14 Jan 2025
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clean

8/10
Excellent
Helge, 12 Jan 2025
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Realy clean, spacious and nice appartments

10/10
Exceptional
Verified traveler, 11 Jan 2025
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Wollongong Serviced Apartments NSW

This property was neat and worth the stay. Comfortable and quiet.very close to everything including the water. Very pleased with the stay. Thank you fella's

10/10
Exceptional
Aliesha, 04 Jan 2025
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It was good and easily accessible to the city

10/10
Exceptional
Marcelle, 03 Jan 2025
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Absolutely loved the apartment it is central to all amities. Clean and safe as well as quiet.

8/10
Excellent
Aza, 02 Jan 2025
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Fantastic location 10 min walk to main shopping and 10 min to harbour and city beach. Gorgeous stroll from harbour to north beach This accomodation is very spacious It’s a little dated but for the price they charge well worth it as much cheaper then other serviced apartments I have stayed in Outdoor area with apartment was massive I would have given 5 star if sliding door worked in main bedroom and if the bathroom did not have a drain smell (bad on first day) then went away and was only minor for rest of stay. Also shower is noisy (but shower pressure is fantastic for a older apartment) All in all this is great accomodation and very clean Staff and cleaner lovely people

10/10
Exceptional
Christine, 01 Jan 2025
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Clean and convenient to shops and beach. New airconditioning since our last stay worked beautifully.

8/10
Excellent
Natasha, 30 Dec 2024
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great service. thank you

8/10
Excellent
Nicole, 26 Dec 2024
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Great apartments. Convenient location. Clean, tidy and comfortable.

10/10
Exceptional
Karen, 17 Dec 2024
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Excellent room, easy parking, very good facilities, easy walk to town and beach

10/10
Exceptional
Anthony, 15 Dec 2024
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I liked that this place is closed to the mall and beach. There is nothing I did not like. All good.

6/10
Fair
Megan, 14 Dec 2024
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Our room was expensive for what we got. The rooms were very dated but clean. Some spoons and bowls went right into the dishwasher so hadn’t been checked since the previous group. The air conditioning is in the lounge area and doesn’t reach the bedrooms which didn’t have ceiling fans. In a coastal area ceiling fans are a must. If I had paid substantially less my expectations would have been met but as the price goes up so does what you require.

8/10
Excellent
Rick, 07 Dec 2024
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Convenient. Good communication.

8/10
Excellent
ann ellen, 30 Nov 2024
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Spacious room easy access to beach and shops

10/10
Exceptional
Verified traveler, 25 Nov 2024
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Quick visit

Unit was clean, comfy and quiet. Great facilities within and easy secure parking

8/10
Excellent
Margaret, 23 Nov 2024
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Apartment was very close to shops and builders club, lady on reception was extremely helpful and friendly. One drawback was the construction noise which started at 7am on a saturday morning

10/10
Exceptional
Tracey, 12 Nov 2024
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The location of the property was excellent - 2 blocks from the mall, walkable to Woolworths, beaches etc. Unit is a bit older, but clean, in good condition and has everything you need including off street secure parking and loads of space - the in unit laundry facilities were an added bonus 😀 There’s a fair bit of noise from the various building projects happening around the area during the week, but this is happening everywhere and is no fault of the accommodation. Highly recommended.

8/10
Excellent
Geraldo Caetano Cesar, 12 Nov 2024
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Et was very good, but location so and so.

10/10
Exceptional
Sian, 11 Nov 2024
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Comfortable and convenient to CBD. Parking under cover.

2/10
Poor
Jasmin, 10 Nov 2024
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DO NOT STAY HERE…Booked to stay the weekend with my partner and specifically here as it had kitchen , balcony and convenience of location close to shops. Once returning from buying groceries to cook in the kitchen and bathroom were completely infested with cockroaches. Absolutely disgusting and there were no more rooms available. Images and video sent to manager but no reply.

10/10
Exceptional
TAMMIE, 03 Nov 2024
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Great place. Good location. Liked that it was a smaller property with a limited number of apartments. Undercover parking. Great property, friendly staff. Would recommend

8/10
Excellent
Verified traveler, 31 Oct 2024
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A week away

Very good. Quiet, easy access to secure parking, roomy, good facilities inside. The laundry was great. The elevator was great to!

10/10
Exceptional
Craig, 28 Oct 2024
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Within walking distance of beaches, cafes and shopping centre. Easy access, clean and secure. Friendly and helpful staff.

10/10
Exceptional
David, 24 Oct 2024
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Excellent place to explore Wollongong CBD and beaches

8/10
Excellent
Catherine, 16 Oct 2024
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Beds were very comfortable. Check in after hours very streamlined. Daily service fabulous

8/10
Excellent
Therese, 30 Sep 2024
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Great service and very comfortable and roomy. Only downside was the balcony and windows faced another apartment block's windows and balcony. So not very private or sunny. Other than that the apartment was in a great location and walking distance to main centre and beaches. Apartment was serviced everyday which was nice and very clean. Sercure parking was great and included in the price so overall great value.

8/10
Excellent
Danny. S, 18 Sep 2024
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Was quite secured car park and overall clean

8/10
Excellent
patricia, 10 Sep 2024
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Liked the two balconies We did not use kitchen or laundry facilities

10/10
Exceptional
Helana, 09 Sep 2024
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Nice apartment Quiet

10/10
Exceptional
Geoff, 06 Sep 2024
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Excellent location to shops, eateries & the beach.

10/10
Exceptional
Jodie, 01 Sep 2024
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A great stay with an easy walk to the Wollongong Entertainment Centre. Some socks and underwear still in drawers in main bedroom, sock under bed in 2nd bedroom and back of remote battery cover missing, but nothing to be an issue. The apartment was clean and fresh with comfortable beds and plenty of room to relax. Easy check-in and out. Friendly staff especially the lovely lady from housekeeping. Would definitely recommend.

10/10
Exceptional
Trudy, 01 Sep 2024
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Friendly and helpful staff

10/10
Exceptional
Michelle, 18 Aug 2024
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Great self contained unit close to everything

8/10
Excellent
William, 09 Aug 2024
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a little dated however has all you will need especially swipe card security when you ride a motorbike.

10/10
Exceptional
Sally, 08 Aug 2024
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Great stay, decor aging but clean and tidy

10/10
Exceptional
Belinda, 05 Aug 2024
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Great place to stay - very clean and booking staff very helpful. Will definitely go back! Thank you

8/10
Excellent
Bill, 04 Aug 2024
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Fantastic location close to a variety of dining options, fabulous well set up unit with heaps of room, quiet, comfortable 5 star. However not happy with being asked to send photo of my credit card and drivers licence prior to arrival, placing me at risk of scams.

10/10
Exceptional
Ian, 29 Jul 2024
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Suited our needs admirably. Comfortable bed

8/10
Excellent
Patrick, 28 Jul 2024
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Good value place to stay and work.

10/10
Exceptional
Alicia, 22 Jul 2024
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Clean, affordable & on-site parking. Very happy with our stay, the service & communication.

8/10
Excellent
Verified traveler, 30 Jun 2024
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Weekend getaway

Stayed 2 nights. It was quiet at first and comfortable and then we heard thumping noise from the apartment above us. The walls are not soundproof because we could hear people talking in the room next to our bedroom. If you have selected to pay on arrival, this is misleading. I was surprised to find money withdrawn from my card 48 hrs before checking in. So if you decide to cancel leading up to the time as specified, you'll find your money is withdrawn. The parking is lock-up garage with a 2.1m access, that's a pass for our van. We arrived after hours and the process was easy to access our room. Quiet location, walking distance to eateries isn't far. Overall it was good.

10/10
Exceptional
Regina, 23 Jun 2024
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Great position Could be a bit cleaner

10/10
Exceptional
Michael, 12 Jun 2024
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Surprise Stay

Short notice booking, however the communication was great. Apartment was spacious and was in a great location. Room was comfortable, and I wish I had stayed here earlier on my trip to Wollongong. Highly recommend !!!

6/10
Fair
Donna, 12 Jun 2024
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Time for new beds

Good price, the apartment was clean however the bed was terrible. Either it’s time to update or adding a mattress topper would help. I would stay often if the bed was better

10/10
Exceptional
Craig, 28 May 2024
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Large unit with good facilities. Very enjoyable stay . Would stay there again .

10/10
Exceptional
Verified traveler, 21 May 2024
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In the Gong again

All good. Very roomy. Comfy. Plenty of facilities. Secure parking. Short walk to the Mall and shops, restaurants. On the south side this time so closed in by next door apartments. A bit noisy with the neighbours (walls thin?). Also for the maintenance man, toilet running so cistern filling off and on.

10/10
Exceptional
Sally, 16 May 2024
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Excellent communication. Well positioned. Apartments have everything you need. Great value for money

8/10
Excellent
Elvira, 12 May 2024
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всё очень хорошо, но общественный транспорт далеко для нас

10/10
Exceptional
Mark, 05 May 2024
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Easy access secure parking undercover, walk to a number of restaurants.

10/10
Exceptional
Gavin, 02 May 2024
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As usual, it was an easy check-in, staff amazing and close to everything . Our favoured place to stay.

10/10
Exceptional
Lynette, 28 Apr 2024
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comphy bed, pillow. Good pressure in shower, nothing we didn't like

10/10
Exceptional
Silvana, 25 Apr 2024
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Great stay

10/10
Exceptional
denis, 23 Apr 2024
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Quiet, clean and organised. Close for walking to CBD and beach, headland and harbour. Maintenance issue with oven bottom element faulty and tripping circuit breaker. Element needs replacement. Some cracks in grout/sealant in some corners of shower.

10/10
Exceptional
Celia, 13 Apr 2024
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The apartment was well set up and convenient for our trip

4/10
Poor
Kellie, 11 Mar 2024
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We are a family with young kids. The 2br apartment was spacious and clean. The air conditioner is only in the lounge room, does not extend down to the bedrooms so a pedestal fan was provided. The neighbours had a party during our stay with extremely loud music until 11pm and then starting again at 130am so made it very difficult to enjoy our sleep. Our swipe key did not work when we checked in. Would stay again due to size & price.

10/10
Exceptional
cheryl, 09 Mar 2024
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Last minutes booking near CBD , clean spacious and a friendly host / staff who met me on arrival . Price included secure parking . My room was actually and apartment so full facilities

4/10
Poor
Steve, 04 Mar 2024
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Black mould in the kitchen, broken shower head, left over clothing from previous person/s in the washing machine, carpet stains, uncomfortable lounge.

8/10
Excellent
John, 01 Mar 2024
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It’s comfortable without being special, secure parking is a plus, kitchen is adequate. Overall the room is clean and the facilities, though a bit aged, are fine for a short term stay.

8/10
Excellent
Nick, 04 Feb 2024
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Pleasant experience, would stay again.

10/10
Exceptional
Frank, 23 Jan 2024
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Good

It cwas good

10/10
Exceptional
Sarah, 22 Jan 2024
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Spacious accommodation within walking distance of shops and beach

10/10
Exceptional
Paul, 14 Jan 2024
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Awesome.

8/10
Excellent
Belinda, 28 Dec 2023
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Good parking

We stayed at a 2 bedroom apartment. The place is dated and basic. However the living area is quite spacious. Under cover parking is very good. We like the location as close to my family in Wollongong.

4/10
Poor
Timothy, 21 Dec 2023
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Threatened to cancel our booking two days prior to our arrival if we didn’t pay in full, even though we had booked six months in advance and we had booked as “pay at property”. On the day of arrival they wanted a photo of my drivers license and credit card as they closed check in at 4pm (couldn’t check in until 2pm!) even though I’d already paid in full. When I refused as I was worried about identity theft they just told me I wouldn’t get the keys. Definitely wouldn’t recommend!

8/10
Excellent
Tanya, 19 Nov 2023
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Older style but very clean and comfortable. Check in was super easy

6/10
Fair
Michelle, 16 Nov 2023
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Kitchen has the bare minimum of crockery,cutlery,glassware,utensils. I even had to go and buy tongs.Rooms are quite nice and spacious enjoyed our stay but a bit overpriced in my opinion.

8/10
Excellent
John, 16 Nov 2023
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Convenient location at the right price. A bit aged, but essential facilities were on hand and they worked. Will likely stay there again.

10/10
Exceptional
ann ellen, 10 Nov 2023
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Easy secure parking close to everthinh

8/10
Excellent
DAVID, 05 Nov 2023
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Late arrival .... arrangements were made for access & room key. Only " gliche " was on second day ...key would not open room door( although it would operate garage & front door access ). I had to phone to receive " emergency " key. This was attended to immediately.

10/10
Exceptional
Alan, 10 Oct 2023
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Great price great location

8/10
Excellent
Michael, 09 Oct 2023
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It could have done with some cushions on the lounge and maybe a side table or two and the decor was very bland. but, it was comfortable and spacious. It had a good kitchen which we hardly used as we were in W'gong for a 21st celebration and so were out for dinner, breakfast and dinner the next night. Would stay there again. Helpful when I left a small bag behind.

8/10
Excellent
Anil, 03 Oct 2023
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I did not like the way check-in was arranged at this property on the day. We arrived at the property at 2PM and found the front-desk was closed. This puzzled me as the property rule is that check-in is supposed to start at 2pm! Nevertheless, there was a phone number on the door which I called and later let-in after some difficulty accessing the key. The staff who provided the key could have been much friendlier! But we liked the apartment which was spacious and close to basic necessities.

10/10
Exceptional
Megan, 16 Jul 2023
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Convenient location, clean and tidy

10/10
Exceptional
Michael, 13 Jul 2023
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Good secure undercover parking, easy walk to food outlets to suit every taste. Apartment was very clean, good bed and good shower. Will definitely stay again.

10/10
Exceptional
Michael, 10 Jul 2023
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A nice clean spot that was well priced for a night. Some town noise (car engines revving late at night), but everything within the accomodation's control was done well!

10/10
Exceptional
Maria, 30 Jun 2023
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This property really impressed me. I have stayed in other properties and did not even have half of what this property had to offer. Nice and clean and the staff were really friendly.

10/10
Exceptional
Steve, 19 Jun 2023
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Can’t fault these folks , excellent reception upon arrival , after hours discovered no bath plug, went to reception followed instructions , within 20 minutes knock at door, with requested plug. Great location, many good destinations in easy walking distance. I’ll be back and thank you

10/10
Exceptional
Olivia, 28 May 2023
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Met our needs perfectly. Very spacious. Secure parking & wifi. Bathroom a little outdated. We enjoyed our stay

10/10
Exceptional
Henry, 28 May 2023
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Friendly hospitality

10/10
Exceptional
Allan, 24 May 2023
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We liked that it provided a kitchen and lounge/dining room as opposed to a hotel with just a bedroom and bathroom. Spacious, quiet and a great location.

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