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04 Jun 2025
Wednesday
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05 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

VR Hamilton
6.4

Fair

961 Guest reviews

6.4
Fair
961 Verified Reviews
Read all reviews
Cleanliness7.0/10
Service7.2/10
Comfort6.8/10
Condition5.8/10
Neighborhood8.2/10
Amenities6.2/10

237 Victoria Street, Hamilton, New Zealand. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Elevator
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See map

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Hotel Description

A stay at VR Hamilton places you in the heart of Hamilton, steps from SkyCity Hamilton and Riff Raff. This hotel is 0.1 mi (0.2 km) from ArtsPost and 0.2 mi (0.3 km) from Waikato Museum of Art and History. Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

No alcohol served onsite

Events/parties not allowed

Professional property host/manager

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of NZD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts major credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a smoke detector, a security system, and window guards
Minimal age
18
Optional fees
  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way)
  • Covered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Parking (limited spaces)

Self parking (surcharge)

Terrace

Water dispenser

Covered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Well-lit path to entrance

Hotel reviews

6.4
Fair961 Verified Reviews
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Cleanliness7.0/10
Service7.2/10
Comfort6.8/10
Condition5.8/10
Neighborhood8.2/10
Amenities6.2/10
6/10
Fair
Claire, 22 Feb 2025
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Nice little get away in Hamilton

The best thing about this hotel is its location...right in the thick of it within Hamilton's CBD. It's so close to the restaurants, casino, museum and river. Had a great lunch down by the river at Madam Woos. Yes, the hotel is a past its prime but the rooms are spacious and ours was clean. The price also was great compared to other hotels in the vicinity. There is no parking at the hotel when we were there, so we parked on the street, a Wilson's carpark facility is nearby for those who would prefer a more secure parking option.

6/10
Fair
Nzelaina, 02 Feb 2025
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It was nice

8/10
Excellent
Linda, 01 Feb 2025
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The room was lovely and spacious and very affordable. The bathroom was also very spacious.

8/10
Excellent
Barry, 28 Jan 2025
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Friendly staff

2/10
Poor
Lauren, 25 Jan 2025
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Wish I had read reviews before I booked. The place is so run down and needs a serious renovation. We arrived to being told we had to pay an extra $20 a day for parking, then got told to park over at the wilson carpark because our ute wont fit in their carpark. So we would have to have paid so much more to park, but we squeezed in anyway to avoid paying anymore. Entering the back of the building was filthy, and it stank, the floors havnt seen a mop in years. Once in the room i wanted to leave. The carpet was thread bare and looked incredibly dusty, the curtains were stained and had holes in them and bad patch up jobs on the walls. The water does not go hot! We had to have cold showers. Absolutely usless. The only good thing was the bed was comfortable, but the sheets had brown stains on them! Will not be back and gutted i wasted money here.

8/10
Excellent
Claire, 22 Jan 2025
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No comment

10/10
Exceptional
Christine, 20 Jan 2025
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Reception was really friendly and helpful.

8/10
Excellent
Vincent, 19 Jan 2025
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Nice and central, clean rooms, good service. Great for an overnight stay

8/10
Excellent
Adrian, 14 Jan 2025
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This hotel though a little tired is in a convenient location to everything in Hamilton. It would have been a beautiful in days gone by. Though remember it is extremely well priced for this location

10/10
Exceptional
Marian, 13 Jan 2025
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Very clean tidy accommidation

10/10
Exceptional
James, 12 Jan 2025
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Overall value for money and location right in the heart of the main street. We had a a room at that was not road frontage so was quiet. Friends a had a room facing the main street and was noisy being a Saturday night. Would stay again

4/10
Poor
PAM, 12 Jan 2025
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happy they charged for a second key Stayed all over nNZ and world never been charged for a second key to room

6/10
Fair
SURINDER, 11 Jan 2025
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Not a great property with hardly any facility, no clear signage to find hotel, casual attitude by Reception staff, nothing in the hotel other than just rooms. Road to the parking has multiple holes and entrance to the hotel from back had really bad smell, things lying everywhere and resembled like third world country. when told about this to the receptionist, she made a casual comment that we all are aware of this, without even bothering if this will ever be fixed. The lift in the hotel makes funny noises when you use it and you pray to God that it is does not stop midway. The hotel is dead place after 9 pm with reception gone and you feel so scared to enter the building. It is on a busy city road with noises coming all night. The rooms and bathroom were in good condition, bed was nice and there was good space, that makes stay comfortable.

10/10
Exceptional
Naumai, 11 Jan 2025
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Beautiful old building, like in the movies, huge room. Walking distance to lots. Great place and definitely going back ☺️

8/10
Excellent
Nichola, 08 Jan 2025
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Staff were friendly and helpful, Room was tidy but carpet and curtains and bathroom very out dated and the carpet worn in some places in the room. Location handy but at night time too close to party district as could here the pubs and clubs music till at least 3am

2/10
Poor
Rick, 05 Jan 2025
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City is nice.

8/10
Excellent
Chee Sheng, 03 Jan 2025
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The room was extremely spacious and clean, some steps to get to the room but not too hard. Friendly helpful staff.

6/10
Fair
Ross, 02 Jan 2025
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Pretty basic and dated. Staff very welcoming and quick check-in was great though. Served it's purpose, but only enough hot water for one shower, so be the person that gets in the shower first!! Basic no frills accommodation in the CBD.

6/10
Fair
Lynette, 30 Dec 2024
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Older style room, linen clean but bathroom needs thorough clean as mold in corner of shower.

6/10
Fair
Zachariah, 20 Dec 2024
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The property was clean enough, but looked like it needs a refresh. There is limited on site parking which was difficult to get in and out of. But the strangest thing was they lock the doors to the parking at 10 pm and do not open them until 7 am.

6/10
Fair
Tyla, 14 Dec 2024
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Big Room Old building

The rooms were very spacious as was the bathroom. Parking was restricted by which you had to have your vehicle in by a specific time and could not leave before a specific time. Not really convenient for the late arrivals and early starters. The lift was very musty smelling and needs serious attention. For that rate we paid kinda of expected more.

4/10
Poor
Umasha, 13 Dec 2024
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Big room very spacious comfortable beds but that’s it. Spa didn’t work, toilet didn’t flush properly, shampoo face wash hand wash all are same liquid. Tv didn’t work properly, couldn’t sleep at all due to the noice from night clubs surrounding . The room smells like an old trunk which has not opened for many years. I am so sorry to say all these but we will never book this again

8/10
Excellent
Wendy, 12 Dec 2024
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Cheap and spacious

Lots of space. Good price. One of the bed mattresses was really bad, fully indented in the middle and really needed replacing, however the main bed was comfy enough, and the pillows were nice. Carpet was worn through but didn’t bother us at all. Great location close to the casino.

10/10
Exceptional
Nicole, 05 Dec 2024
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Lovely spacious room, clean. Very handy to restaurants. Friendly staff. The room was facing Victoria Street so a bit noisy at night.

10/10
Exceptional
Leila, 04 Dec 2024
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Customer service was excellent!

6/10
Fair
Paul, 03 Dec 2024
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Great location, huge rooms, restaurant on site. Staff could work on their communication skills, and the website info bot needs to be more accurate with the info it provides, just saying there is parking available on a first come first served basis but neglecting to mention the $20 a night charge is very misleading! The main and BIG complaint is noise, both from the street and also from neighbouring rooms, there is NO soundproofing! You get to hear the TV from the room next door all night and the yahooing from the street outside, don't plan on sleeping!

6/10
Fair
Iain, 25 Nov 2024
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Tiered, dated but clean and central.

8/10
Excellent
Sue, 25 Nov 2024
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large clean room friendly staff

2/10
Poor
Warren, 17 Nov 2024
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Shocking

Shower didn’t work. Just cold water

2/10
Poor
Spencer, 08 Nov 2024
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Rubbish bin room

Omg had a room outside of a truck loading bin so 2am, 4am and 7am the truck reversed and dumped rubbish into a bin metal bin. The beds were two singles pushed together and were hard the floor was probably softer

2/10
Poor
Craig, 02 Nov 2024
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The front staff member was very sexist and didn’t understand how a bond worked. He stated that my wife needed her husband as woman can’t park in their car park. He said the $150 bond would only have $130 returned in check out. Terrible!

6/10
Fair
Ricky, 28 Oct 2024
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4 nights at the VR Hotel Hamilton

My bed was made with a pillow inside, my toilet roll holder fell off twice, my toilet chain inside the tank came loose once, I had to duck to shower under the low shower rose, the list goes on, it’s a spacious hotel in a great location but it needs a boost.

4/10
Poor
Brian, 25 Oct 2024
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Nothing good to say

The building is old but generally clean there is no desk in the room to be able to do any computer work at . in the middle of the night some weirdo was in the reception area, and weird activity up and down in the lift through the night not great

2/10
Poor
Cristie, 24 Oct 2024
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Didn’t even bother checking in. Man on awning yelling out, high as a kite or drunk

8/10
Excellent
Adrian, 24 Oct 2024
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Good location but poor parking opportunities. Lots of dining options in the local area. Bed was quite soft. Reasonable accommodation for what you pay.

10/10
Exceptional
Susan, 22 Oct 2024
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So many choices of eateries near by. Shame they don't have their own restaurant

8/10
Excellent
Nikki, 17 Oct 2024
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Great stay

8/10
Excellent
Gregory, 14 Oct 2024
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The Beds offered a good nights rest (clean and comfortable). The Hotel is a bit run down - Has seen better days. Has dedicated parking - $20 for our 1 night stay. Booked Expedia for 3 people - only one queen bed in room!, paid extra for another room with and extra single bed which was a bit disappointing.

6/10
Fair
Endurance Agencies, 14 Oct 2024
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Idea for location. Would stay again

8/10
Excellent
shabana, 10 Oct 2024
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Overall good

8/10
Excellent
Ricci, 08 Oct 2024
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The size of the room was very spacious and great for a family of 4. The location is very central and close to all amenities. Great nostalgia and character. Spa bath and shower worked well. Could have done with a little more cutlery but overall good value for money.

8/10
Excellent
kevin, 04 Oct 2024
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Outstanding value for money

8/10
Excellent
joanne, 03 Oct 2024
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Great location. Very large spacious room. Clean and comfortable room, comfy beds, and air on. I would book again.

10/10
Exceptional
Nino, 29 Sep 2024
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Good experience

2/10
Poor
Laurent, 29 Sep 2024
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Was ok

8/10
Excellent
Gail, 13 Sep 2024
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We have stayed here many times it is very central close to all restaurants, bars and shopping, there is parking for $20 for the stay which is very convenient because there is a parking meter charge on Saturdays in city. Don’t expect 4 star but it suits our needs and the staff are very helpful. Gail.

4/10
Poor
Ian, 10 Sep 2024
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Place needs a complete update very old and tired.

8/10
Excellent
Troy, 09 Sep 2024
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Great grand rooms

2/10
Poor
Paula, 08 Sep 2024
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I was booked in for 7 nights and stayed for 2. The accommodation is run down, the rooms are dingy and had an unpleasant odour. The walls were like paper and you could hear the people in the room next to you. Consider booking elsewhere.

6/10
Fair
Maree, 08 Sep 2024
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2 people staying. Told could only have 1 room key. Guy behind the desk was intially unhelpful. Changed his tune when i said won't be staying there again

2/10
Poor
Jason, 06 Sep 2024
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Worst hotel we’ve ever been to. I understand it is an old building but filthy and stinky? It was cheap for reason, I guess.

10/10
Exceptional
Reynaldo, 02 Sep 2024
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The staffs are very kind and accommodating in all aspects specially Michelle.. i just wanted to thank her. The property was clean, the room has freshly smells, towels and bathrooms choices of Foods were in areas surrounding. Its 5 🌟 experience..highly commendable.

10/10
Exceptional
Bruce, 09 Aug 2024
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Very clean

8/10
Excellent
Kate, 07 Aug 2024
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Large spacious rooms, friendly staff

2/10
Poor
Dylan, 05 Aug 2024
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Listed in very small font $250 bond. Not recommended because they shoved it in the listing in between irrelevant material too hide it. Parking is $20??…. For what, if u have a stationwagon your going to get the underneath absolutely shredded no warning beforehand Eather, they just take your money and do not refund you. Room is absolutely average, sleeped on a massive lean all night as the floor is beyond level. Bath/shower doesnt run anything beyond luke warm. Heatpump was terrible, as a heatpump installer that unit needs to go. Beds feel like cardboard, i can carry on all day. Me and my group could not wait to get out of there 5 minutes after arriving into the room. If there was an option for 0/5 stars i would click on it. Make it $20 a night and than you got a worthy place to stay. Worst place ive stayed at yet…….

10/10
Exceptional
Vincent, 03 Aug 2024
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Nice big, clean room

10/10
Exceptional
Jeanne, 30 Jul 2024
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What a beautiful old hotel! We did have to wait 75 minutes for our room to be ready but we were then upgraded to the mosr spacious room I've ever stayed in. The room was very clean, no issues. There were lots of lovely restaurants near by and we were spoilt for choice. It was a bit noisy overnight with the usual Saturday night sounds of a big city but this is to be expected. Love watching the sunset from the window and all the city lights come on. The parking was good. You are directed down a side street to a very old building. It was a tight fit and luckily we had a small car. Your car is locked in overnight. The lift is very old and can only take a few people at a time which is understandable for its age. Great stay, great location! We will be back.

8/10
Excellent
Donna, 18 Jul 2024
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Spacious rooms, great location. Hotel a bit run down

8/10
Excellent
Angela, 10 Jul 2024
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Definitely historic.

6/10
Fair
Allan, 09 Jul 2024
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Very old fashioned, but that's OK. But shower over bath gets harder and harder as we age.

8/10
Excellent
Pravin, 08 Jul 2024
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Central location and excellent customer services.

8/10
Excellent
Gareth, 08 Jul 2024
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The bed was a lot softer than we're used to, or like.

8/10
Excellent
Andrew, 01 Jul 2024
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Perfect for an overnighter

4/10
Poor
anna, 29 Jun 2024
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Very noisy from the street below. Had to park off site. No extra blankets or pillows.

4/10
Poor
Kai, 23 Jun 2024
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At least it's cheap!

Our room was incredibly noisy with a bar or something below that sounded like it was in the room. The hot water barely worked – we were told to run the tap in the basin to get the hot in the shower running, but even then it barely lasted long and went stone cold. The rooms itself was ok otherwise, bed was comfortable. The staff were at least helpful and friendly.

10/10
Exceptional
Jessica-Lee, 21 Jun 2024
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Walking distance to everywhere

6/10
Fair
Hinerangi, 18 Jun 2024
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The drain peice in the shower was completely broken and grimy and floated out. The showerhead leaked. Even though there were instructions that the parking, which we paid an extra $20 for, would close at 10pm, which meant we had to park out on the street, I feel there should have been card access available. I wouldn't recommend staying there if you have a vehicle.

6/10
Fair
Pairaihi, 13 Jun 2024
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For what it advertised as, it was the opposite. Over priced in my opinion.

10/10
Exceptional
Thea-Marie, 13 Jun 2024
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Was a good stay. Old building, but clean and big rooms!

4/10
Poor
Marina, 12 Jun 2024
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Male reception staff helpful and went extra mile

10/10
Exceptional
John, 11 Jun 2024
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Access to the city

2/10
Poor
Pritz, 08 Jun 2024
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Sooo damn dirty, seriously never been to a place like this. Whole hotel smells so bad.

6/10
Fair
joker, 07 Jun 2024
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First night quiet and comfortable , second night , people in room next door in 206 very noisy until early hours of the morning , apart from that it was good place to rest 😁😁😁.

6/10
Fair
christine, 03 Jun 2024
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No parking

8/10
Excellent
Flow, 27 May 2024
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Staff member was super nice and helpful especially with their carpark times as we were there for a family function so getting up early and getting back late

8/10
Excellent
Ivan, 26 May 2024
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We enjoyed our stay. The pace was nice and clean but bathrooms need to be replaced. Would stay again.

8/10
Excellent
Monique, 24 May 2024
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Walkable to services. Well-priced

10/10
Exceptional
George, 24 May 2024
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Great accommodation right in the centre of town, perfect for an overnight or two.

6/10
Fair
Julie, 19 May 2024
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Old building which staff work hard to keep things clean BUT shower grubby.water either way way to hot or cold.very dangerous. A burning accident waiting to happen.linen very clean.Bed possibly 100 years old.A saggy old thing for sure.Wont be back and thats for sure even tho it was excellent area..Sorry.Carpet threadbare in places..

6/10
Fair
RITA, 18 May 2024
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Lovely huge rooms but very outdated and everything that is redone is for tall people if I was staying longer I would want a step ladder Ok for one night but expensive

6/10
Fair
Jaimee, 16 May 2024
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Stayed a few times and will be back. great price for location. Some nights get noisey more than others, but on theain street. Close to food and shopping

10/10
Exceptional
Mike, 13 May 2024
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Well situated for my needs. Staff were efficient and helpful. Great room with all that I required. Centrally located for food.

10/10
Exceptional
Gail, 10 May 2024
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This is an old hotel but quite unusual and unique we have stayed there many times. The position is in the centre of city with restaurants, cafes and bars at your fingertips and the staff are great very friendly, helpful and obliging. Enjoy Gail D

8/10
Excellent
Alexandra, 08 May 2024
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I love how beautiful the building look. It was very quite.

2/10
Poor
Harender, 05 May 2024
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OLD

8/10
Excellent
Mairi, 05 May 2024
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Great value. Lovely staff. Cool old building. Walkable to lots of bar’s & restaurants.

8/10
Excellent
Stacey, 02 May 2024
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Have stayed here several times, while the place is old the character of the building and rooms, are still the reason I return. The staff that have been there awhile are always pleasant and familiar on arrival and departure.

8/10
Excellent
Simon, 28 Apr 2024
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It’s a great old place, loads of room and charm. We stayed Saturday night and the whole neighbourhood was rocking, great if you want to be in the centre of the action, if not you should ask for a room round the back, it may be quieter

8/10
Excellent
Jeanette, 18 Apr 2024
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Old buildings being restored. Noise from the street but was ok

6/10
Fair
Jane, 16 Apr 2024
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.

4/10
Poor
John, 11 Apr 2024
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The hotel is old and rundown, will not be staying there again

6/10
Fair
Blue, 11 Apr 2024
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Great location But it needs a revamp plus the toilet take a bit off getting used to as the water is half way a the bowl

10/10
Exceptional
Rodolphe, 09 Apr 2024
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Good for families

6/10
Fair
Neville, 06 Apr 2024
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Street noise ,people off their face, until 3.30 am. Weird noise for 30 mins on floor or above about 2?am.

2/10
Poor
ANTHONY, 05 Apr 2024
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Difficult to find.no parking.terribly noisy Advice no one to stay there

6/10
Fair
Stephen, 26 Mar 2024
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The hotel was sufficient for our purposes that is location, the price and our late booking The staff were pleasant and our check in and out were smooth the hotel is a little bit tired but for the price we paid you can’t expect a 5 star hotel We were able to pay for parking out the back which was another bonus

6/10
Fair
John, 15 Mar 2024
expedia-logo-v2.pngTraveller

Good location and lovely bones but showing lots of signs that it's not being well maintained. Poor parking facilities, plumbing not working well, lift weight limit reduced and it bangs and shudders during operation, broken mirrors, worn carpets etc. It's still nice but it needs work.

6/10
Fair
Gregory, 02 Mar 2024
expedia-logo-v2.pngTraveller

On a busy street and a old style hotel

8/10
Excellent
Ashley, 18 Feb 2024
hotel-logo-v2.pngTraveller

Great location

Location was close to everything we needed.. Staff tried there best to keep everyone happy. Description of property slightly misleading said that it had a laundry no laundry to be found on the premises att all

6/10
Fair
Scott, 17 Feb 2024
expedia-logo-v2.pngTraveller

Room size was good. Shower pressure weak. TV needing size increase.

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