voco Thousand Island Lake by IHG

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A stay at voco Thousand Island Lake by IHG places you in the heart of Hangzhou, a 2-minute drive from Qiandao Lake and 5 minutes from Weiping Ferry Terminal. This hotel is 2.8 mi (4.5 km) from Xiyuan Wharf and 3.1 mi (4.9 km) from Wangutang Park. Make yourself at home in one of the 251 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

You need to know

• The seasonal pool will be open from May 01 to October 07.
• Pool access available from 10:00 AM to 10:00 PM.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Fee for self-serve breakfast: approximately CNY 128 for adults and CNY 69 for children
• Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Chinese (Mandarin)