Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 30
• Christmas Eve (December 24) Gala Dinner per child: USD 15 (from 4 to 18 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 30
• New Year's Eve (December 31) Gala Dinner per child: USD 15 (from 3 to 12 years old)
• New Year's Day (January 1) Gala Dinner per adult: USD 40
• New Year's Day (January 1) Gala Dinner per child: USD 20 (from 3 to 12 years old)

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Fee for buffet breakfast: approximately USD 14 for adults and USD 7 for children
• Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English