Lovely oasis to escape the mayhem of airport and Katu

Large open property right near the airport with an expansive executive suite. Good breakfast buffet. Very comfortable bed in the suite. Only stayed 1 night before heading to Ubud but really enjoyed the short stay. Highly recommend.

It is on the beach and the pool and the hotel are beautiful. The Front desk is great, as was our room. The service and the food in the restaurant and breakfast has some issues. At dinner, many mistakes were made with our dinner and service was super slow!!!!! The food was good, but our 2 dinners weren't served together, they got my order wrong and took a long time to get it and it wasn't hot. I ordered a glass of wine and I finally gave up and ordered ice cream and they got that order wrong. Much of the hot food was served cold at breakfast. They need a seious manager who has had experience with Westerners. The hotel itself was lovely

Great stay

A very nice clean room. Great stay

Close to the beach and close to the shopping mall , which made it easy to explore and still not be in the heart of it all .

A relaxing, safe and comfortable environment with staff that go out of their way to make your visit a pleasant one.

Wonderful environment. Huge infinity pool. Food selection was great. Live morning and evening music. Exceeded expectations all around.

The resort and the staff itself were really beautiful. What was disappointing was the lack of facilities that are listed on the website but do not exist. 5 Restaurants - one exists the rest are being built Pool side bar - doesn’t exist, being built Spa - doesn’t exist, being built Drug store - doesn’t exist at all Store - doesn’t exist Gym/health club - doesn’t exist The staff were wonderful and the resort well cared for, but it’s false advertising on what is available. If I’d known how empty the resort would be and what few facilities were available I would not have booked here. Had a loud and raucous convention first two days/nights of stay right outside our ‘upgraded’ suite that also happened to right next to the Italian restaurant being constructed. Impossible to relax with sounds of non stop jack hammering and construction during the day then crowds cheering and singing till late at night.

Overall we liked the resort , but far ( about 5km ) from the kuta action.

The hotel is in the perfect location. Next to the airport and next to the beach.

A great hotel and resort for a layover rest between flights, for the long haul jet lag, or for the convenience of the airport (you can see it from the hotel). Lovely villa, good breakfast, great pool, and easily accessible. The value for the price is high.

The spa needs to focus on professional services. During my treatment another staff came in and was talking over me. I thought it might have been an emergency however it happened again a few days later

Next door to airport, hotel will organize pick up, have free drop off to shopping mall. Very quiet, staff friendly, walking distance along beach path to local warungs and shops. Will stay again.

Patra leaves much to be desired

There was a wrapped plate of fruit on the table in my villa but a few ants were crawling on it. I was a bit surprised to find ants in a sealed villa. The beach was also disappointing and there is major construction going on, so it wasn’t much to look at. The property is in a bit of disrepair upon closer look, things a bit dated. I was also disappointed by the spa. I called to see if there was an appointment available and was told 9:00 PM. They did not ask my name or room number which should have been a clue… It was a challenge to find in the dark (signage is minimal) and when I got there, I couldn’t understand the desk worker. It seemed there were no available appointments after all. Frustrating to have left my room for nothing, to say the least. I expected to feel like I was staying in a luxurious hotel, but it left much to be desired. That said, check-in and restaurant staff were all very kind and helpful.

Perfect Patra

The Patra is such a lovely place to stay and close to the airport. Staff are friendly, professional and helpful. There are 3 pools and plenty of places to relax with a gorgeous view. Breakfast buffet has plenty of choice and the menu and food is delicious. This hotel is not in the hustle of Kuta and very quiet. Kuta reef breaks out the front. Highly recommend.

Authentic and beautiful

The hotel was authentic and beautiful, maybe a little dated but this really was not a problem if you are looking for genuine culture. Perfectly clean, tasty food, and the staff were absolutly lovely throughout. I cannot compliment the staff enough, truly beautful. My only disappointment was the advertised 4 restaurants, there was only 1, the other's had been closed for quite some time. Also, a lack of evening entertainment. A simple buffet or fixed menu/themed night, with some local entertainment would have elevated the stay dramatically, as unfortunately it meant i needed to venture out every night for something new and a change in menu. But generally- brilliant place!

It was near the beach, close to the airport. The staff was very friendly, helpful and accommodating. They made us feel welcomed.

Its listed as 5 star but its an old and crumbling place. Smelly, damp rooms and clogged toilets that overflow regularly. The most disgusting room i hv been in.

Very large, very quite Hotel which is a 20 min walk from the main street of Kuta. Staff are extremely pleasant and helpful.

+ Positives Close to the airport Pickup provided Quick check in Immaculately kept resort Huge room and private deck Comfy bed Good breakfast variety and coffee bar Beautiful main pool Right on the beach - Negatives When checking out they tried to get me to pay for shuttle from the airport (it was included with room rate) One of the pools was closed - the smaller quiet one Room and decor are very outdated Spa prices are super expensive for Bali...just take a quick ride into Kuta and you will find them for 75% less