Urban Style Biarritz Hôtel du Relais
8.4

Excellent

46 Guest reviews

8.4
Excellent
46 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service8.6/10
Comfort7.8/10
Condition8.6/10
Neighborhood7.8/10
Amenities8.8/10

44 Avenue de la Marne, Biarritz, France. See map

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities
Breakfast available (surcharge)
Multilingual staff
Assistive listening devices available
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Hotel Description

With a stay at Urban Style Biarritz Hôtel du Relais, you'll be centrally located in Biarritz, within a 15-minute drive of Cote des Basques and Paroisse Notre Dame du Rocher - Eglise Saint-Charles. This hotel is 0.8 mi (1.2 km) from Grand Beach and 0.8 mi (1.3 km) from Miramar Beach. Stay in one of 14 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Noise-free rooms not guaranteed

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 4:00 PM
Check-in by: 8:30 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 11:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 12 to 16 for adults, and EUR 12 to 16 for children
  • Self parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Non-smoking

Accessible facilities

Other

Breakfast available (surcharge)

Multilingual staff

Assistive listening devices available

Braille or raised signage

Self parking (surcharge)

Garage

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Visual alarms in hallways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.4
Excellent46 Verified Reviews
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Cleanliness8.8/10
Service8.6/10
Comfort7.8/10
Condition8.6/10
Neighborhood7.8/10
Amenities8.8/10
10/10
Exceptional
Barrie, 28 Mar 2025
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Warmth of welcome and friendliness of owners and staff. Place to stay next time

10/10
Exceptional
Alan, 13 May 2024
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A nice little hotel.

A very nice little hotel which was handy to everything but in a very quiet area only 10 mins from the airport and walkable to the beaches and shops. There is a nearby small shop, coffee shop and it’s close to an area with restaurants etc. the hotel does not have an outside space. Breakfast is additional and we did not avail of it as we preferred to go out for a later brunch. The staff were friendly, helpful and efficient.

10/10
Exceptional
Fernando, 27 Aug 2023
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Nice hotel, nice staff and nearby the town centre

Very nice stay, cosy bedroom and 10 minutes walking to the town centre. The guy who was in charge was very nice to us, and helping us with all our questions and needs. 10 out of 10

10/10
Exceptional
Roslyn, 02 Jun 2019
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This is a gem!

Best hotel owner ever! Jean Yves went out of his way to make our stay perfect!

8/10
Excellent
Verified traveler, 24 Jul 2018
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Good location, very clean, practical hotel. The staff was also very accomodating.

10/10
Exceptional
dannyhiker, 01 Jun 2017
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Staff key to great hoo

The hotel is well situated, comfortable with s great breakfast. But it's staff that shines. Jeans-yves helped me find the right bus stop, recommended a good restaurant and told me the highlights of the city

4/10
Poor
Marie, 13 Apr 2025
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Très décevant pour le prix

Hôtel bien refait, la décoration générale est agréable. L’emplacement est pas mal. Dans la chambre, forte odeur d’humidité et d’égout. La literie très désagréable et bruit de Clim à l’extérieur. Hôtel assez bruyant. Petite surprise avec un saut de poubelle devant notre chambre.

8/10
Excellent
Sarah, 24 Feb 2025
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Accueil au top et très agréable excellent week-end près de la plage restaurant à pied 👍

8/10
Excellent
Michel, 20 Feb 2025
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Parfait

10/10
Exceptional
Didier, 06 Oct 2024
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Exceptionnel

3nuits dans cet hôtel Tout était super Aucun problème de propreté tout était nickel mon seul bémol le matelas trop mou à notre goût Le personnel très à l écoute et sympa Je le conseille !!

10/10
Exceptional
Blandine, 29 Sep 2024
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Accueil très sympathique dans ce petit hôtel confortable, joli et bien situé.

10/10
Exceptional
Nathalie, 27 Aug 2024
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Kleines, gemütliches Hotel. Sehr nahe am Zentrum gelegen! Nur 10min zu Fuss vom Strand entfernt

10/10
Exceptional
Bouchra, 26 May 2024
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Impeccable

Nous avons été très bien accueillis, avec gentillesse et bienveillance. La personne est bien entretenu, propre et disponible. Nous avons bien été bien conseillés pour les sorties, restaurants et visites à ne pas manquer. L'hôtel est très propre. Tout est bien étudié pour optimiser la chambre et etre le plus agréable. Toutes nos demandes ont été honorés avec gentillesse.

6/10
Fair
Verified traveler, 25 May 2024
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Un bon hôtel pour 1/2 jours mais...

Hôtel rénové (de bon goût !) situé à proximité du centre ville (7-10min à pied) et des grandes lignes de bus. Le service est professionnel mais peu disponible (16h00/20h00), en dehors de ces horaires, l'hôtel est accessible avec un code d'accès et le personnel par téléphone... Les chambres sont propres et bien agencées. Deux points sur mon expérience : l'isolation au bruit (j'étais côté rue et ça circule beaucoup) et le matelas est très mou.... Vraiment dommage !

8/10
Excellent
Muriel, 04 Apr 2024
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bruyant mais joliment décoré

Hôtel très accueillant à 10 mn à pied du centre-ville de Biarritz. Il est facile de ce garer dans la rue. bonne wifi. petite chambre et petite sdb joliment décorées. seul bémol le bruit causé par l'avenue.

10/10
Exceptional
Anne-Lise, 29 Oct 2023
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Un personnel accueillant et avenant, une décoration agréable et moderne, une chambre très propre et soignée. L'hôtel est situé dans un quartier calme mais à un quart d'heure à pied du centre et de la plage. Je recommande vivement cet établissement.

10/10
Exceptional
Sébastien, 15 Oct 2023
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Quel accueil !!! Digne d un 5 étoiles !! 👋👋

6/10
Fair
Samia, 19 Aug 2022
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Décevant

Points positifs : le petit-déjeuner à un prix réduit, la proximité avec le centre et la plage , la bouteille d'eau à l'arrivée Points négatifs : - Absence de climatisation - Absence d'ascenseur - Rue très bruyante. Impossible de dormir les fenêtres ouvertes - Installations désuètes (ex rideau de douche) - Ventilateur maculé de poussières, ménage approximatif - Accueil austère. De plus, nous avions vraiment eu l'impression de déranger lorsque le dernier jour nous avons demandé si l'établissement pouvait garder nos bagages le temps de notre dernière promenade à Biarritz. C'est une pratique pourtant habituelle, il n'y avait rien d'extravagant à cette demande. C'est dommage.

8/10
Excellent
François, 25 Jan 2022
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Un point a voir le chauffage dans la salle de bain.

8/10
Excellent
Laetitia, 30 Aug 2021
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Hotel bien situé mais tres bruyant car en bord de route. En cette periode estivale, bcp de voitures et impossible d'ouvrir les fenetres ;-( Excellente literie

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