Urban Lounge Sleepery, SureStay Collection by BW

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With a stay at Urban Lounge Sleepery, SureStay Collection by BW, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 5 minutes from Skyline Rotorua. This hotel is 0.1 mi (0.1 km) from Kuirau Park and 0.4 mi (0.6 km) from Eat Street. Treat yourself to a stay in one of the 32 guestrooms, featuring private pools and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include portable fans, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.

You need to know

• Pool access available from 9:00 AM to 7:00 PM.

Special Instructions

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are required to download the property's U Hotel Group mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Fee for to-go breakfast: approximately NZD 15.00 per person
• Uncovered self parking fee: NZD 10 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English