Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

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With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach. Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Contactless check-out is available.

Special Instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Spoken Language

Korean

English

Spanish