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Tucan Suites Apart Hotel – Hotel Asociado Casa Andina8.6Excellent
48 Guest reviews
8.6Excellent48 Verified ReviewsRead all reviewsCleanliness8.8/10Service9.0/10Comfort8.8/10Condition8.6/10Neighborhood8.2/10Amenities9.0/10
Excellent
48 Guest reviews
Jr. 1 de Abril 315, La Banda de Shilcayo, Peru. See map
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Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Concierge services
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Hotel Description
Located in La Banda de Shilcayo, Tucan Suites Apart Hotel – Hotel Asociado Casa Andina is within a 15-minute walk of Museo Regional and Plaza de Armas de Tarapoto. This hotel is 0.9 mi (1.5 km) from Laguna Azul and 0.9 mi (1.5 km) from Lamas. Make yourself at home in one of the 24 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bathrobes. Conveniences include phones, as well as safes and ceiling fans. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
LGBTQ friendly
Professional property host/manager
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Spoken Language
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Other
Concierge services
Laundry facilities
Free breakfast
Safe-deposit box at front desk
24-hour front desk
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Ballroom
Banquet hall
Wheelchair accessible – no
Well-lit path to entrance
Hotel reviews
TravellerTravellerThe location is good but without any plantings. No place for greenery. Children’s cries in pool echoed loudly into rooms. Air conditioning blows directly on beds and did not respond to the temperature control. Otherwise, a nice modern hotel with an excellent breakfast.
TravellerGreat service! Clean. Great food
TravellerGreat people, very personalized service always willing to make you feel at home The whole crew exceptional!!
TravellerTucan suites fue una buena experiencia lindas habitaciones super limpias con todo lo que nescesitas, una piscina disponible dia y noche y lo mejor siempre limpia, los trabajodores de hotel muy amables y siempre dispuestos a ayudarte! Tambien tienen transportacion gratuita al aeropuerto y el restaurant tiene un menu variado y muy bueno, en Peru siempre se come rico y Tucan suites no es la exepcion! Lo recomiendo mil un pequeño hotel con todas las comodidades , de la selva su tucan suites
TravellerMuy buen hotel para ir en pareja o amigos. Buen desayuno y hay algo diferente cada día. Así mismo, hay atención en la piscina y es rápido. Lo recomendaría bastante.
TravellerA bit too pricey and noisy, loud music with cheap speacker going all day, if resting is what you look for I would think twice, rooms face the pool so noise is constant, Had to call front desk and insist to have some people in the pool at 11pm stop making noise. Staff very friendly and food is very good.
TravellerNot worth $130 USD
Shower was not that clean. Water pressure on the shower head was very weak. No wifi signal in room. Had to go to corner of balcony to get signal. Asked to change rooms but the only other room smelled like smoke.
TravellerFriendly staff. Food was excellent.
TravellerTodo bien excepto ubicación
Habitaciones muy grandes y limpias. Restaurante y piscina muy agradable. Localización bastante apartada del centro con un paseo poco agradable.
TravellerFalse advertising, neglected facilities, lack of cleanliness in the room and bedding in poor hygienic conditions. awful experience.
TravellerPleasant, best for families with kids.
It was very pleasant. The hotel personnel always available for helping us with any question or request. Breakfast was nice. Even in this covid situation we did have fun.
TravellerAwesome place to stay in Tarapoto - staff was amazing and rooms were great with a super cool center to eat and swim.
TravellerWe liked the hotel a lot. Super comfortable if you are traveling with family. The pool is a little small perhaps, especially given the angle in the photos they show. The rooms could use a little renovation, as there are some things that need maintenance and replacing like doorknobs that don't work, etc. The restaurant and bar are good. We saw rats by the pool at night, but that might be almost impossible to avoid without also poisoning the guests in Tarapoto. All in all, it was a comfortable stay for a big group.
TravellerFantastic retreat in Tarapoto
Huge room with large balcony! Great service, clean. My only problem was that the in-room safe was not usable. Fast wifi. Lovely swimming pool. Excellent restaurant with interesting Peruvian/Japanese options, good breakfast with plenty of choice. Located a little away from the town centre and therefore quieter but, using the ubiquitous mototaxis, it still takes less than 5 minutes, 3-5 Sol, to get to the bars and restaurants. Though clearly a hotel pitched at tourists, worked well for business use too with the bonus of being able to relax properly between meetings.
TravellerI stayed at the hotel in two occasions and enjoyed both. I found Franco particularly helpful. He went way out of his way for me and my travel companions to make our stay pleasant. I would definitely stay again.
TravellerNice place to visit
good place. Close to center. More space in the room. Staff can speak English.
TravellerAlthough I had a reservation, when I tried to check in, it seemed like I didn’t. It was a bit nerve wracking until they found it.
TravellerAll the staff is so friendly, and courteous. You feeling that you are home away from home. Food is great. Transfers from and to the airport. Wonderful buffet breakfast. Nice and clean pool. Reception great.
TravellerLovely room but very disappointing breakfast
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Nice and clean property. It was away from the noise and I slept well..the staff was excellent!! And I was very pleased with the rooms and pool.!!