Overall great experience with my family, their family rooms are nothing shorter than spectacular. Rough room for 3-4 children

The rooms are not being cleaned after each guest

I was staying in Istanbul for one night on my way to Switzerland. After taking a shower before leaving for dinner I discovered a DIRTY UNDERWEAR in the bathroom, right under the stacked towels. I did not want to stay in the hotel, despite the front desk offering me to switch the rooms and I moved to Hilton after I got back from my dinner. Very disappointed

Staff really nice and friendly especially property Manager (Samed). Had a really good week in this property. On my arrival there was a mix up with the booking however staff did their best to resolve the issue.

The property does not worth the price listed, bad smells from bathroom. The furniture looks very old and changed in a while. I did not feel comfortable at all..

Unfortunately hotel was below expectations towels are not clean toilet and shower area as well Bed sheet Building and public areas are good but I believe all towels and bed sheets need to be changed with new and clean one

Comfortable stay!

Very comfortable stay, clean room and friendly staff, good location close to tram station and many cafes around

The staff was very helpful and polite. When we arrived they took our bags and took it upstairs to our bedroom. The decor of the room was nice but not as clean as I would have liked. I was also a bit disappointed that the gym and spa was out of service. The breakfast was nice and had a lot of options.

i love the place

The staff were doing so much for making our stay easy and pleasant! Specially Receptionist Mr.Sefa And the young doorman !

Vacation stay - istanbul

The price was reasonable which could be because we visited in late January which is not a peak tourist season. Reception was very friendly and we would usually ask them to arrange for taxies. They event helped us with printing of a couple of documents. Room size is decent enough for 2 adults although seating arrangement would be made better by providing a small sofa set than a computer chair and an Ottoman sofa seat. There is no temperature controls or heating control available en-suite, it is centrally controlled with only on and off functionality available in your room. We would at times turn on the heat to find cold air pouring in because temperature settings in the room do not work. Breakfast was very basic, we decided to order from the outside to get a better variety and different taste although we prepaid for free breakfast. Location is a bit off it is close to literally nothing, metro is 10 mins walk away with a few supermarkets around but at a walk distance. There was no bell boy when we checked-in and check-out to bring our 4 suitcases one car seat one strawler and 3 handcarries from taxi to the reception hence we had to do it outself. Upon check-in we got the luggage delivered thankfully to our rooms. There are no toiletries provided by the hotel only a liquid filled soap dispenser in the batharea, no slippers, dental kits, moisturizers etc which you would normally expect at a 4 and onwards star hotels. Overall the stay was okay-ish.

Good stay, clean, good customer service.

It was ok the stay…we booked the deluxe room with double bed But it was queen size bed Charging extra $10 for breakfast Worst breakfast ever Boiled eggs and french fries for breakfast I dont mind paying $10 for everyday But not for boiled eggs and french fries Not gonna stay there again

Hatikaydı

Be careful when you are at the Room someone can anytime come to your Room even when you put do Not disturb sign

Top Hotel

Sehr schönes Hotel sauber komfortabel und sehr zuvorkommendes Personal Etwas weg von der City aber sehr gute öv Verbindungen in der Nähe

Tavsiye ederim.

Otelin yerini ve oda konforunu beğendik.Tekrar tercih ederim.

Harika lokasyon, temiz tesis.

Mükemmel

Mükemmel ilgi, nezaket, ücretsiz ikramlar, temiz odalar, kibar çalışanlar, fresh kahvaltı, güvenli, sessiz, daha ne diyeyim. O bölgede her zaman tercih edeceğim otel.

Iyi bir hotel

Normal duzeyde genel olarak kisa konaklmalar icin temiz ve ideal

Güzel bir ortam ve huzurluydu