Excellent
87 Guest reviews
23 Ferny Ave, Surfers Paradise, Australia. See map
With a stay at this aparthotel, you'll be centrally located in Gold Coast, within a 5-minute walk of Cavill Avenue and Slingshot. This aparthotel is 0.3 mi (0.5 km) from Surfers Paradise Beach and 2.3 mi (3.7 km) from The Star Gold Coast. Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. A 40-inch flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and a microwave, and you can also request a crib/infant bed (surcharge). Featured amenities include luggage storage and ATM/banking services. Free self parking is available onsite.
No elevators
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
ATM/banking
Barbecue grill(s)
Arcade/game room
Garden
Number of indoor pools - 1
Number of outdoor pools - 2
Free self parking
Terrace
Nature reserve
Outdoor entertainment area
Wheelchair accessible – no
The life's are very slow only 2 working whating period every time is 15 min the internet not working at all the whole time i used my phone date
Concierge wasn’t helpful because we booked from coastal letting private property they wouldn’t help me to take our luggage up to the room
Bad communication
Run down apartment dated Old scuffed walls and table Coffee table bubbled and chipped Lock on outer door no casing so lock wobbled Arrived no power in tower No lights lifts air conditoning Wasnt onformed rang letting agent 8 time got no where wasnt passed onto out of hours staff was getting dark with children and very hot had to use phones as lights cancel my birthday meal as could not get ready
Amazing view🌆 clean apartment and good facilities within hotel. However check-in process was no smooth, no communication, no sms received, information on parking etc just a mess.
Very run down, the coffee table is worth $5, zero warmth, below average decor.
too many people, old furnishings, NNot very clean. Toilet was leaking.
The stay was great. The property managers at Coastal were great. The location provides the perfect balance of convenience with everything close. We would be happy booking this trip again.
Enjoyed the stay but finding the parking for the forst time was confusing :)
3 bedroom apartment stay
Apartment was clean and tidy. Nice view over pool and some partial beach views. Although we stayed a week and there was no cleaning and no clean towels. We had to clean towels daily to cater for showers and swims. There was no cleaning products. I would suggest there be floor cleaner, spray and wipe, toilet cleaner, jif available. Limited dishwashing liquid, bin bags and toilet rolls for a week stay so we had to buy some. tv in the room is not great. No channels found. No swimming towels available. Oven door is loose. Annoying the main room and ensuite doesn’t have a balcony view. Had no windows in that room. It is a privately rented out hence no cleaning and towel changing. 3.5 stars
We had a wonderful six-night stay at this apartment, and it was perfect for our family! The space was clean, well-maintained, and equipped with everything we needed for a comfortable stay. The layout was family-friendly, and the amenities made it feel like a home away from home. The location was excellent, close to local attractions, shops, and the beach, which was a big plus. The hosts were friendly and responsive, ensuring our stay was smooth from start to finish. Highly recommended for families looking for a relaxing and enjoyable getaway!
Excellent place to stay with family
Property manager and communication was awesome. Last time I stayed our room was beautiful and I had a great time so I decided to stay again. This time I got a room with old dirty ripped up carpet, lumpy beds and a couch that had so much food scraps in plus it smelt like a wet dog. I cleaned the entire thing myself before I unpacked my bag because it was SO DIRTY! I don’t think I’ll be back.
Great property in a great location. For our family trip the shopping centre below our accomodation was priceless. The pools were fantastic also.
Room was awesome in an excellent location, staff were very helpful
Great location for ease of access to two supermarkets and lots of restaurants. Once we sorted out the parking pass it was great. Pool area was attractive but spa was too cold. Indoor pool was closed for maintenance during our stay. Would stay here again.
Excellent apartment close to everything great pool
Great location and a fantastic spacious size for a family. Would definitely re book and stay again.
Great place to stay
Great location! Amazing views from the 39th floor!
Great central location, Clean enough. Windows dont have a great seal, so wind was blowing curtains a lot, even though windows were shut, and some leakage when rained.
Amazing views and great apartment So close to everything and restaurants
The room was disgusting. Very unsafe for the kids. Dead cockroaches in the fridge. So we checked out early: Dissapointed
Dirty, Dirty and Managent unhelpful
This property was very dirty. I would say unhygienic. The floors are sticky and have things spilled on them. The beach tops have things spilled on them. There is dust everywhere in the kitchen. Potato chips on the couch. Just dirty. The property managers said they would clean, then didn’t show up. They are full of excuses. And hard to get a hold of
Awesome property with great views. Highly recommend.
Had an apartment and it was fab
Great apartment
Great location, very close to the shops, tram and centre of surfers paradise. The apartment is very spacious and the views were stunning. It is very family friendly and the outdoor area is amazing. The only downside with our apartment was the washing and dryer. The machine wouldn’t spin our washing properly and the dryer which was half loaded, took 4 hours to dry. Aside from that, we would definitely stay again.
Check in with a third party was a disaster. Our room had been cancelled and booked to someone else, then our allocated parking was wrong. Trying to navigate the car park for the first time is a nightmare in itself. Thankfully the front desk at the complex was able to help. Overall our stay was good, even though our room was downgraded to the only available room due to being fully booked.The property is a bit dated and could do with a thorough clean. The room was spacious and had a great view of the ocean. Coles directly underneath was a huge bonus. Close to shops, beach and restaurants. Will I stay again?? Im not sure.
Fantastic place to stay! nothing bad to say
Amazing place to stay. Everything is in walking distance. The hotel has fantastic pools, both outdoor and indoor, sauna, shopping and restaurants underneath hotel and a stones throw to the beach and Cavill avenue
The location is so good and very close to tram and shopping center. The view is also excellent. Rooms are clean and comfy however the kitchen cabinet and drawers are old and the dishes are so greasy. We washed them with dish washer but still greasy. No tissues
The apartment was roomy, airy, very clean had great views and was in a very good location to everything.
Spa was really good rooms was excellent
Nice complex ,the photo of the apartment did not match very well , was a little worn and scuffed up. Looked as if we had 2 bathrooms but only had 1 . Beds were very comfortable , room were good just no area to put clothes away bar hanging space. Everything else in the complex was great and had a Cole’s and food shops underneath. Would stay again, they just need to be more accurate in the photos.
Great location, clean room with beautiful view
Great stay, location was nice and central to everything. Facilities we're also good.
Great location. Tidy and clean apartment. Would definitely stay here again.
Beautiful unit and a great stay
The property has very basic furnitures, flooring of the kitchen has detached and feels weird walking on it. Beds are not comfortable at all, pillows are very old and uncomfortable. Not enough blankets. There’s no room service. The only thing I liked was the indoor pool.
Clean, good view and facilities close by
The apartment was fantastic with beautiful views. Lots of room for the 4 of us . It was very close though shops and the beach. Will definitely use them again 🌟
Excellent location to Surfers Paradise beach
Excellent location very central within easy walking distance to Surfers beach. Restaurant and shops in building really good. Had the best pedicure ever in centre. Highly recommend for families.
Great location, apartment was ok, needed an uplift. Oven didn’t work. Facilities were beautiful.
Great location and easy walking distance to beach and shops. Great access to public transport if going further. Trams, buses and water taxis are basically out the front door. The outdoor pool is like a beach with sand and there is also a large outdoor heated spa. The other pool is indoor and heated. Good gym with quality equipment. Can be a bit confusing which building you’re in and the lifts to the basement. But doesn’t take long to get your bearings.
Excellent view and close to everything, very happy with apartment
Great location in the heart of surfers. Loved having so many eating options within walking distance & Coles supermarket downstairs. Few things a bit tired at the property but overall clean & comfortable stay. Great views. Highly recommend, we will stay here again for sure
Poor lighting Uncomfortable and out of date mattress
Great room with plenty of space, great views and walking distance to everything. Will stay here again in the future.
No more than a scam
It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.
Great experience and great location will definitely be coming back here.
Towers of Chevron - Private Apartments | Hotel in Surfers Paradise | Travala.com
Great views and location. Facilities and amenities were good too, would recommend! The only downfall was they were doing maintenance on the elevators and it took forever to get up and down as there was only 2 lifts working… but overall great stay.