We stayed for 3 nights in Florence. The hotel is located in a good neighborhood, close to the train station and attractions (overall florence is small and you can walk everywhere). Unfortunately the AC was broken during our stay which made it difficult for us for the first night but they made a temporary fix for the rest of our stay. Overall we were happy with our stay.

Excellent location

I was under the impression this was a bed and breakfast, no breakfast

One of our rooms was perfect but the other room had loose light fixtures and very low water pressure.

Mind blowing location

Absoluty loved location with a view from the windows and night serenade. A room while small had everything we needed, we liked its modern renovation. Regret it is too pricy to stay there longer.

Amazing location

The location was perfect! We had a wonderful view from our window and everything is in walking distance.

Great stay, very good sleep, slightly misleading about a bnb, as there was no breakfast option! Would recommend

Really great location and room was lovely.

Great location, staff friendly. Deceiving accommodation.

great location

Lovely room, very friendly and helpful at check-in, great location!

Flights were cancelled due to COVID-19 - contacted the hotel but was told as they were still open I couldn’t have a refund or a voucher and to just book another flight (which I couldn’t) - shame on you.

Comfortable stay in an excellent and central location

Excellent Place to Stay in Florence

Amazing host! Amazing location! Amazing comfort! Amazing amenities! You really need to experience this in Florence. The room was tricked out with high end amenities. Bathroom was Top notch. The host is excellent! Very kind. Location is central and exclusive area of Florence. Definitely coming here next time I come to Florence.

Good luck trying to get in. It seems they only staff somebody there to check you in a couple hours out of the day. We sat outside of a locked door for about an hour before someone ever showed up.

Alex the host was excellent!! So friendly & helpful. The location and view were both amazing. We would definitely stay here again. This accommodation was really wonderful.

The property was nice and relatively newly renovated. The staff were quite absent but we had no issues and I gathered this from previous guests’ reviews. The breakfast is a coffee and pastry only, but very yummy! Getting from the front door of the building to the apartment was dark of an evening but, as I said, no issues. Spacious!

Perfect position

All of the staff we met were very friendly and keen to help. The rooms were clean and tidy. Breakfast was served in the bistro opposite and I recommend you ask what you can have as the info isn't always offered...excellent quality food by the way!! The hotel position was within 5-10 minutes of every location you could want to visit and being situated in the designer area, probably slightly quieter than main stream roads. We recommend you try eating at the food hall and the outdoor market near the university, both areas offered great value quality food. If you want to see Michelangelo David be prepared to wait around 1.5 hours if you haven't pre-booked tickets.

Substandard check-in & poor data protection

Our stay got off to a bad start immediately with the worst check in i've ever experienced! When we arrived the man at the reception had no idea he was expecting us - after a telephone call to a ?colleague, he asked me what sort of room we'd booked and took us into an empty one. Everything was very chaotic - we felt like we were just chucked in the room because it happened to be free. He gave us some vague information about breakfast and left us to it. No info on times. The room itself was comfortable and well-finished - the bed was very comfy and the bathroom modern and well presented. This probably would have redeemed check in had it not been for two further things. Breakfast, as it turned out, was at a lovely cafe/restaurant across the road but consisted only of a hot drink, a glass of orange juice and a pastry - in my opinion, nowhere near enough food for the price of the room. Finally, the reception desk is only manned for some of the day, which was fine for us as the rooms are in a very secure building and there are only 4/5 rooms. However, on two occasions on returning to the room after going out, there were photocopies of people's passports/driving licenses just lying around on the desk very clearly on show to anybody who might have wished to see them. I realise the rules may not be the same in Italy but feel this is just common sense. Overall, we would not stay here again and would advise anybody else not to until the above issues have been rectified.

Bel emplacement pres des sites touristiques. Pas de lobby pas de bar pour relaxer.