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Hotel Description
A stay at Torel Palace Porto places you in the heart of Porto, within a 15-minute walk of Porto Cathedral and Dom Luis I Bridge. This luxury hotel is 0.6 mi (1 km) from Porto City Hall and 0.7 mi (1.2 km) from Livraria Lello. Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Reservations are required for onsite COVID-19 testing
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 12
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines Clean & Safe (Portugal)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: EUR 100 per stay
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
- Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
- Covered valet parking fee: EUR 25 per night (in/out privileges)
- Nearby parking fee: EUR 25 per night (262 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Other
Elevator
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Spa treatment room(s)
Number of restaurants - 1
Number of outdoor pools - 1
Snack bar/deli
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Pool sun loungers
Offsite parking reservations required
Living plant wall
Eco-friendly cleaning products used
Covered parking
Secured parking
Distance from property (ft) - 262
Distance from property (meters) - 80
Garage
Outdoor furniture
Off-street parking
Handrails in stairways
Wheelchair accessible – no
Well-lit path to entrance
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