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TM Deluxe Hotel5.8Poor
7 Guest reviews
5.8Poor7 Verified ReviewsRead all reviewsCleanliness5.4/10Service5.8/10Comfort5.2/10Condition5.8/10Neighborhood3.0/10Amenities7.0/10
Poor
7 Guest reviews
Sunny Beach, Sunny Beach, Bulgaria. See map
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Hotel Description
When you stay at TM Deluxe Hotel in Nessebar, you'll be near the beach, a 4-minute drive from Sunny Beach and 6 minutes from Aqua Paradise. This hotel is 0.5 mi (0.8 km) from Casino Hrizantema and 0.7 mi (1.1 km) from Luna Park. Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
Professional property host/manager
Pets not allowed
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 0.51 per person, per night
We have included all charges provided to us by the property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Crib (infant bed) fee: EUR 3.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Czech
German
Vietnamese
Russian
Bulgarian
Ukrainian
English
Italian
French
Hungarian
Turkish
Spanish
Serbian
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Childcare
Accessible facilities
Other
Hair salon
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
Picnic area
24-hour front desk
Spa treatment room(s)
Billiards or pool table
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Free self parking
Rooftop terrace
Number of bars/lounges - 1
Number of poolside bars - 1
Terrace
Hotel reviews
Traveller
TravellerWaste of time.
Do not book here. Sheets were stained on arrival and were only changed the day before we left. Says you get free breakfast which you do not, so they lie. The wifi in he room is awful.
TravellerDie Betten waren schon sehr durchgelegen, einzelne Federn der Matratze spießten durch. Da die Reinigungskraft an den ersten beiden Tagen zu einem ungünstigen Zeitpunkt kam und wir verneinten, hat man auch am darauffolgenden Tag nicht sauber gemacht, obwohl wir da nicht im Zimmer waren. Es gab nach 3 Tagen auch nur 1 Paket Handtücher nach, obwohl wir alle auf den Boden gelegt hatten.
TravellerThe room was nice. Breakfast was okay, but there could be some better coffee
TravellerI'm very disappointed.
I'm very disappointed. Instead of delux room they wanted to give me regular standart. Bathroom was awfull. It was not a delux bathroom, I guess some economic. The table on a balcony was a kid table. The restaurant is more look like the dining room in the pension. Swimming pool rather for kids. They do no thave a good view. It is not high building.
Crypto-friendly Bookings
Your money’s good here.
Unprofessional hotel, deceitful and dishonest
I booked to stay here for the Friday and Saturday night, it was described as a deluxe 4-star hotel in my agent's booking. I was due to arrive in the morning of Saturday due to my flight arriving at midnight, so i booked for the Friday night also, so i would not have to wait till 2 pm on Saturday to check-in. I emailed the hotel to advise of my late arrival. My flight was delayed and i arrived at the hotel at 5 am, there was no one on reception, i waited 20 minutes and then called the hotel, it appeared that everyone was sleeping behind the reception and they came to the desk. not a secure hotel as anyone could have walked in and they would not know. The reception staff refused to book me in saying booking for Friday night had closed and that if i wanted to book in for Saturday now i had to pay extra . Despite showing my booking details and that i had already paid , insisting she called her manager, which she was engaged in a text conversation with, eventually she offered to book me in about a further 40 minutes, if I paid the 20 euro express booking in fee . Clearly, this was unacceptable as there was nothing professional or express about the service . after 2 hours of negation they eventually let me in the room at 7am the room key would not lock, I was so tired, anyway, I woke up and reported the faulty lock, 3 times, the booking agent contacted the hotel managed who lied about the faulty lock saying i had not reported, this hotel was so bad I left