Three Palms Lodge
7.4

Good

293 Guest reviews

7.4
Good
293 Verified Reviews
Read all reviews
Cleanliness7.8/10
Service7.4/10
Comfort7.6/10
Condition7.4/10
Neighborhood7.0/10
Amenities7.8/10

135A Kolmar Road, Auckland, New Zealand. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Elevator
Breakfast available (surcharge)
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Hotel Description

With a stay at Three Palms Lodge in Auckland (Papatoetoe), you'll be within a 15-minute drive of Rainbow's End and Mt. Smart Stadium. This motel is 11.7 mi (18.8 km) from Sky Tower and 11.9 mi (19.1 km) from Eden Park. Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 8:00 PM
Check-out by: 10:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Special Instructions
The front desk is open daily from 9:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Optional fees
  • Fee for continental breakfast: approximately NZD 20 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Non-smoking

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Front desk (limited hours)

Braille or raised signage

Free self parking

Wheelchair accessible (may have limitations)

Hotel reviews

7.4
Good293 Verified Reviews
warning-sign.svg
Cleanliness7.8/10
Service7.4/10
Comfort7.6/10
Condition7.4/10
Neighborhood7.0/10
Amenities7.8/10
8/10
Excellent
Eldine, 21 Feb 2025
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Staff are amazing and friendly. Room is always clean and restocked. Only thing is not a great selection of channels for kids when we were in for the evening.

8/10
Excellent
Theresa, 29 Jan 2025
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Good

10/10
Exceptional
Matilda, 28 Dec 2024
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Beds were firm and comfortable facilities clean

4/10
Poor
Shan, 23 Dec 2024
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close to food outlets

8/10
Excellent
Douglas, 14 Nov 2024
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Hotel itself is spartan but clean and quiet. Good bus and train service but a long way from downtown and tourist attractions. Discount mall nearby and shops for Indian and Muslim community. Not as safe after dark. Several bars just up the road with shouting and police sirens at night.

6/10
Fair
Ross, 10 Nov 2024
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Ok for price, but no seating other than one stool. Plenty of room for a small sofa or lounge chair. TV didn't show local free-to-view channels. Generally clean but carpet on stairs filthy. Very comfortable bed

8/10
Excellent
Philip, 27 Oct 2024
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The property is very close to a busy road but as we only had a one-night stay and an early start to catch a plane, it didn't bother us too much.

10/10
Exceptional
Priya, 18 Oct 2024
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Nice place

8/10
Excellent
Mo, 10 Jul 2024
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Room was nice but was cold. Hard to operate heat pump

6/10
Fair
Henry, 02 Jul 2024
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Property on arrival had towels everywhere on the floor. The room we stayed in had not been vacuumed and although we stayed for 2 nights, they did make the bed and give us new towels, but still didn't vacuum. I wear glasses and even without my glasses on you could see the dirt on the carpet. Thats why my husband and I never left our luggage/bags on the floor and had to wear our shoes until we went to sleep. Plus side is the Hotel staff were nice, its just a shame that the deluxe room we paid for didn't feel "deluxe"

6/10
Fair
Harpreet, 11 May 2024
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Too noisy and AC wasn't working, No telephone number placed in room to contact staff.

10/10
Exceptional
Priya, 11 May 2024
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Great place & so convenient

10/10
Exceptional
Mahendra, 03 Apr 2024
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I was able to do a late check out

8/10
Excellent
Cecelia, 19 Mar 2024
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Be prepared for a bit of noise from neighbouring rooms and boy racers. Not the worst by any means. Clean enough. Very handy to airport and Countdown and food markets.

6/10
Fair
Larry, 16 Mar 2024
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Yes I stayed here 3 nights when I paid for 4! Expedia let me down! 3 palms outside are gorgeous but it ends there. Cheap and clean with pleasant staff.

10/10
Exceptional
Sharmila, 02 Mar 2024
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Options for meals - kitchen area.

8/10
Excellent
monte, 29 Feb 2024
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Great place to stay for the price range.

8/10
Excellent
Kazmia, 10 Feb 2024
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The wifi reception wasnt the greatest bad reception but overall great hotel to stay at

8/10
Excellent
Babu, 29 Jan 2024
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OK

8/10
Excellent
Giichi, 17 Jan 2024
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Close to shops

The room was tidy and spacious for a family of 4. Was not expecting a fridge to be there so it was a bonus. So convenient to go to shops on foot. We were very satisfied with the lodge. The only downside we witnessed was that other guests were locked out and there was no staff at the reception. It wasn't even that late, like 6pm. No matter how many times they tried to ring the reception, they could not get though to them. Fortunately, I could help out by ringing the back reception number prigrammed in our room phone. I felt sorry for the other guests.

8/10
Excellent
Roni Randive, 05 Jan 2024
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Motel was clean and rooms weee nice and spacious. Parking is quite tight if you have bigger vehicle.

10/10
Exceptional
Tesi, 24 Nov 2023
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Close to location Walking distance to Hunters Plaza Restaurants around so a very handy place to stay

10/10
Exceptional
Abdi Yonis, 01 Nov 2023
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Everything was nice and perfect the only thing you need you think about your lovely hotel is the entrance doors needs some change it is difficult when it is raining slippery thank you anytime I visit Auckland it will be my accomdation during my stay in Auckland nice welcome of your reception thanks see you when I come back to Auckland

10/10
Exceptional
Sue-Fran, 29 Oct 2023
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Had a gret stay.

8/10
Excellent
Denise, 29 Oct 2023
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Our stay was very gud friendly staff nice motel apart from the white blinds and ours were broken alot of light came in and just no plug in our hand basin in bathroom other than that very happy

10/10
Exceptional
Selina, 27 Oct 2023
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Convenient, very neat, friendly staff. It needs a lift to the next floor up.

10/10
Exceptional
Ashish, 20 Sep 2023
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Everything was perfect nice and easy check in and check out

10/10
Exceptional
elizabeth, 16 Sep 2023
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Love how the area is close with the night market. Staff was so nice and lovely.

8/10
Excellent
Peteli, 21 Aug 2023
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the property was nice and clean and everyone was so friendly and i would love to come back

10/10
Exceptional
Kathryn, 16 Aug 2023
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Nice and clean

10/10
Exceptional
Jacqueline, 13 Aug 2023
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Property was in a really good location..Stayed for 2 nights with family..we will be coming back..

6/10
Fair
Nathan, 09 Aug 2023
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Room 2 was very dated and some areas were not that clean. The carpet was stained in several places and the room smelt. It was impossible to sleep as the security light was shining right into the 3 rooms at the front. The pictures didn't match the room which was disappointing. However the room did serve a purpose and was fairly cheep.

10/10
Exceptional
Roy, 08 Aug 2023
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Reception was understanding and appreciative being advised of late arrival and together we worked out entry procedures.

8/10
Excellent
Jen, 06 Aug 2023
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Spotlessly clean bathroom and beds

10/10
Exceptional
Jiabao, 03 Aug 2023
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Owner is very friendly

10/10
Exceptional
Madje, 31 Jul 2023
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Cleanliness

10/10
Exceptional
Maurine, 25 Jun 2023
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I like that it caters for family. Close to shopping and food outlets. Easy signage and location. Don't have any dislikes about the property.

10/10
Exceptional
PAUL, 21 Jun 2023
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Would recommend as it’s close to the mall, very convenient to everything.

8/10
Excellent
Kiri, 16 Apr 2023
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The room was clean and tidy, and was an excellent location, easy travel to airport. and city centre, 20 min drive both ways, at time of travel. But the street was popular with extra loud cars, and some loud people in the early hours of the morning. But otherwise would come back.

8/10
Excellent
David, 15 Apr 2023
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Generally very good. Room 1 is subjected to very bright light all night from outside. The room could do with a proper chair. Staff were very helpful.

10/10
Exceptional
Massive, 31 Mar 2023
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Best

10/10
Exceptional
Andrew, 14 Mar 2023
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Friendly Staff, clean rooms, access to a shared kitchen

2/10
Poor
Daniel, 09 Mar 2023
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I did not get the room i paid for...did not get any compensation for a lesser room

2/10
Poor
Elizabeth, 08 Mar 2023
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We showed up at Three Palms lodge to find they had cancelled over booking and giving our room to someone else. They said they tried to call me but i had never gotten a call from them. The commication between the Motel and Expedia must be faulty because there was nothing in my expedia booking to suggest my booking was cancelled. We were also told we had booked seperate rooms for different nights, and that our my credit card ad declined (i was never given an opptunity to pay online)

10/10
Exceptional
Bruce, 10 Feb 2023
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The room was very clean. I had twin beds. Refrigerator, microwave, dishes and silverware. Lacking... a desk to sit at. They do have one tall chair to sit at the counter with. Also on site a larger kitchen and storage for each room. A coin op laundry (bring you own soap). Lots of stores and restaurant (mostly Indian food) and a McDonalds. The shopping center a block over is a huge mall with all your needs available except hardware. 5 miles from the airport make it a good stopover to and from the airport.. All that said not much to do in the area if your looking for entertainment. Price was right. A possible good spot for hostel folks who want to upgrade but also perfect for the weary road traveler I would stay here again no problem. If not available there is a place across the street with the same lay out but no kitchen to use. Both had good prices

8/10
Excellent
Rupa, 11 Jan 2023
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This property is tranquil. We did not get an immediate reasonable answer from the staff while being confused with the booking fee from Expedia.

8/10
Excellent
ALISON, 09 Dec 2022
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Great customer service from friendly and helpful staff. Excellent shared kitchen area with cutlery,dishes,pots,pans. Stove, microwave, toaster and lockers to store food if needed. We used this area for 1 dinner and 2 breakfasts during our stay. Rooms serviced daily. The only negative for me was that I found the internal airflow system quite noisy but when I mentioned this on check out they thanked me for letting them know and said they would look into it. To end on a good note this is definitely value for money.

8/10
Excellent
Lisa, 02 Nov 2022
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I am very happy with our stay here very clean and provided everything we needed for our stay I would definitely recommend it to anyone Lisa Moe

4/10
Poor
Mairi, 13 Sep 2022
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The best thing in our room was the comfortable king size bed and pillows. The rooms are in need of refurbishment, probably the only update in the last 50 years was the addition of a heat pump. No seating in the room except for one tall stool, no hairdryer, TV only receiving Freeview channels, but not TV1 or TV2. Only kitchen items were cups, glasses, plates, cutlery, a fridge, microwave and jug in the room. But there is no tap or sink in the room to fill the jug - need to use a communal kitchen to cook and wash dishes. Room is marketed as Luxury, but not in this century.

8/10
Excellent
Turuhira, 05 Sep 2022
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Considering price, service and location. Three Palms was an awesome launch point before going out to explore.

8/10
Excellent
Geoff, 04 Aug 2022
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Close to airport Clean and tidy

8/10
Excellent
Jase, 24 Jul 2022
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Good after hours, we arrived 3am

8/10
Excellent
Arlene, 18 Jul 2022
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I love staying here it’s very clean and tidy

4/10
Poor
Nauma, 04 Jul 2022
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Did not stay for there was no one at the reception after 1 hour wait.

8/10
Excellent
Nicola, 18 Jun 2022
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Lovely room, tv didn’t work very well

10/10
Exceptional
Sharron, 10 Jun 2022
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Very clean. House keeping done every day. Parking a little tight. Road was noisy 1 night out of 5 we stayed there. Staff were lovely. Good location for cafes, mcdonalds and right next to a shopping centre. Easy access to motorway, airport and Manukau. Would stay again.

8/10
Excellent
Roy, 24 Apr 2022
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Convenient to shops

10/10
Exceptional
Luella, 31 Mar 2022
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The location is perfect for whatever one could want as far as I'm concerned. Doctors nextdoor, fast food places galore, a mall with popular shopping like Sephora, public transport close by to the train station not far away if you want to walk to the station it'll give you a great cardio work out without steep hills. Spotlessly clean. The room I was in with my 3 son's welcomed us with a nice view of the street & the opening window brought in the scents of delicious food cooking somewhere. The kitchen facilities were clean & spacious with plenty of options of using whatever you needed to cook with, you just need to have everything you need to make what you want to make or go out to eat real close by. Parking extended to the rear. The only thing I didn't like was the large rubbish skip near the entrance, but then again I didn't have to walk far to off load my trash. Would live here if I could😁

10/10
Exceptional
Jane, 29 Mar 2022
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Always a pleasure, clean & quite, no hassle parking.

6/10
Fair
Ants, 17 Feb 2022
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Communal kitchen, but you’ll need to bring your own stuff to it. Bed was awesome and nice room for price. But washing your coffee cup in the bathroom sink with your toothbrush cause there’s nothing else was different.

2/10
Poor
Helen, 06 Jan 2022
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Bed have urinate smell did not know this until late at night where there is no one at reception. Mentioned in the morning but staff said they cant do anything about it. Did not sleep till morning because of the smell.

10/10
Exceptional
Trestan, 22 Oct 2021
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Great stay clean n quiet..Friendly staff

10/10
Exceptional
Peter, 22 Aug 2021
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The greeting was friendly and check-in was no hassle. The room was clean and tidy, unfortunately our stay was cut short by Covid. When we had to leave within 4 hours of our stay the front desk was helpful and asked for our contact details for a credit.

4/10
Poor
Verified traveler, 14 Aug 2021
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TelePhone was out of order Bathroom tap was leaking somewhere There was wet carpet near bathroom door Basic TV channels Room wasnt worth $145 It suppose to be luxury room but it wasnt even basic.

10/10
Exceptional
Verified traveler, 09 Aug 2021
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The room was nice and warm throughout the night and that was without using the heater.

8/10
Excellent
Verified traveler, 14 Jun 2021
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The lady l spoke to about leaving a key out for me as l wasn't getting to the lodge until late was very helpful and professional .

10/10
Exceptional
Verified traveler, 02 May 2021
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Very good

8/10
Excellent
Elizabeth, 26 Oct 2020
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Economical in Papatoetoe.

Very clean. Comfortable king bed. Rear of building as requested. Facilities to make breakfast in the room and a big shared kitchen downstairs, which we didn't use as visiting family. Very convenient for us as family in south Auckland, handy to Manakau, but not the city centre really. Have stayed before, would stay again.

6/10
Fair
Verified traveler, 11 Oct 2020
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Disappointed.

I stayed two nights, room was fine overall but unfortunately I didn't receive fresh towels on day two nor was my rubbish bin collect, which overflowed.

8/10
Excellent
Bex, 06 Sep 2020
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Room was clean and had everything we needed. Carpets were quite badly stained but for the price we werent too bothered. Staff on the fromt desk were lovely. Close to amemities.

8/10
Excellent
Aria, 26 Jun 2020
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I slipped in the shower so had to lay a towel down

8/10
Excellent
Mark, 22 Mar 2020
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Generally good and priced well

Check-in was easy although the parking lot is a bit narrow to get into and park. Only one way in/out.

4/10
Poor
Jazz, 08 Mar 2020
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We stayed there for Nearly 3days. Nobody came for housekeeping for even once.

8/10
Excellent
Amber, 03 Mar 2020
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Conveniently located. Helpful staff, messy parking area

10/10
Exceptional
Verified traveler, 28 Feb 2020
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It was clean and tidy. No staff around. Motel nice but area rough

10/10
Exceptional
Michelle, 27 Feb 2020
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Clean and tidy the room has been refurbished the staff friendly and polite

8/10
Excellent
Verified traveler, 21 Feb 2020
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Liked: Easily accessible, friendly check-in staff, clean Dislike: No kitchenette sink/tap etc in the room

8/10
Excellent
Tracey, 18 Feb 2020
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It was close to airport which was perfect for our needs.

8/10
Excellent
Verified traveler, 02 Feb 2020
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Close walking distance to food and shops. Renovated room

6/10
Fair
Anonymous, 01 Feb 2020
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Property was ok for what I needed, could have been a little cleaner but was sufficient for the night.

2/10
Poor
Famiza, 23 Jan 2020
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Very bad experience

I did my booking in april 2019 byt when i arrived on 18th January 2020 they said they dont have my booking.it was for 2 adults n 2 teenagers n they wanted me to stay in a room with 1 double n a single bed n they will include a roller bed

6/10
Fair
Val, 09 Jan 2020
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Very convenient to shops & quite close to airport & transport. The carpet in front of the fridge was quite grubby & needed cleaning. The toilet seat did not align with the bowl... most off putting!

10/10
Exceptional
Verified traveler, 02 Dec 2019
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Great price and so cheap. It’s clean and tidy. I’ve stayed here earlier this year and had a good experience then. The Papatoetoe night market is literally a minute walk from the hotel. Noise carries easily in the hotel so if there are children on the same floor then you will hear them clearly. If kids don’t bother you then that’s fine. There was a child next door and it didn’t bother me but if you like peace and quiet then you do run the risk of families staying in the hotel.

8/10
Excellent
Verified traveler, 28 Nov 2019
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Bed was super comfortable - location to amenities really handy.

10/10
Exceptional
Verified traveler, 24 Nov 2019
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Clean and tidy with very nice staff's and good location for stay

8/10
Excellent
Verified traveler, 21 Nov 2019
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I didn’t like how our fold out couch was really uncomfortable but I liked everything else

6/10
Fair
Verified traveler, 21 Nov 2019
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Was adequate

8/10
Excellent
Verified traveler, 20 Nov 2019
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We only stayed one night. Very clean and convenient for the airport.

10/10
Exceptional
Verified traveler, 18 Nov 2019
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Very Clean.

4/10
Poor
Verified traveler, 17 Nov 2019
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Price reflects quality of room. Carpet was stained throughout. Beds were uncomfortable and had a big mound part way down the bed. Toilet door wouldn’t close. Took a long time to get through to after hours when we arrived. Also nobody in reception when we checked out. Rubbish collection truck made a huge bang and crash at 6am. Would definitely spend the bit extra next time and get a nicer room.

8/10
Excellent
Kirsty, 25 Oct 2019
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Easy access to property, convenient being close to the airport. There was no toaster in the room though even though there was bread available for breakfast. Enjoyed the small continental option as a quick breakfast.

10/10
Exceptional
Verified traveler, 23 Oct 2019
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Loved how clean the place was, friendly service and always willing to help when needed.

10/10
Exceptional
Verified traveler, 20 Oct 2019
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Room nice n clean whole facilities look nice n tidy inside huge kitchen nice location close to everything shop etc

6/10
Fair
Verified traveler, 03 Oct 2019
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Location of the property was very unique, good, close to a lot of facilities. Dind'nt liked seeing spider in restroom.

8/10
Excellent
Verified traveler, 29 Sep 2019
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beds are long enough for tall people! Ample car parking.

8/10
Excellent
Verified traveler, 23 Sep 2019
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The lodge was easy to find .kept very clean and great facilities. An excellent price and easy drive to the airport.the lodge is 2mins walk from a shopping center and restaurants. The only problem we found was mabe no-one lives on site and there was an all night party going on downstairs.

10/10
Exceptional
Verified traveler, 20 Sep 2019
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The receptionist was excellent. There was painting at the time but overall it was really clean and safe. Cheers

4/10
Poor
Verified traveler, 18 Sep 2019
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Terrible stay, website pictures very deceiving. Dodgy people trying to sell us drugs in the car park. Motel staff no where to be found when assistance needed. Terrible wifi. Booked for 4 guests yet were provided with only 2 towels. It said 2x double/queen bed + 2 single. Was only 1 double 1 single and a couch!

6/10
Fair
Verified traveler, 17 Sep 2019
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Small dark room without many windows and a doctors clinic right infront of the balcony with onlookers. The carpet was old with stains.

8/10
Excellent
Verified traveler, 15 Sep 2019
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Lovely facilities. The gardens need some tidy up.

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