Hyatt Centric Playa del Carmen - Downtown House & Beach House

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With a stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playacar Beach. Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 300 per accommodation, per stay
• Resort fee: USD 37.12 per accommodation, per night

• Additional inclusions
• Beach access
• Beach loungers
• Beach towels
• Fitness center access
• Fitness/yoga classes
• Health club access
• In-room bottled water
• In-room coffee
• In-room safe
• Phone calls
• Pool access

We have included all charges provided to us by the property.

You need to know

• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 008-007-005811/2025

Minimal age

18

Optional fees

• Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children
• Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
• Covered valet parking fee: USD 20 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish