Thompson Beach House
Removed from My wishlist
Removed from My wishlist
Hotel Description
Located in Playa del Carmen (Downtown Playa del Carmen), Thompson Beach House is steps from Playa del Carmen Main Beach and a 3-minute drive from Quinta Avenida. This 4.5-star aparthotel is 6.1 mi (9.8 km) from Xcaret Eco Theme Park and 0.7 mi (1.1 km) from Mamitas Beach. Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property offers health screenings (antigen tests for COVID-19) onsite. Screenings are available at no charge for up to 2 guests per booking of 3 nights or more. Guests should contact the concierge upon arrival to schedule departure health screenings.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately USD 15–30 for adults, and USD 15–30 for children
- Airport shuttle fee: USD 220 per vehicle (roundtrip)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet deposit: USD 150.00 per night
- Pet fee: USD 40 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property offers health screenings (antigen tests for COVID-19) onsite. Screenings are available at no charge for up to 2 guests per booking of 3 nights or more. Guests should contact the concierge upon arrival to schedule departure health screenings.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately USD 15–30 for adults, and USD 15–30 for children
- Airport shuttle fee: USD 220 per vehicle (roundtrip)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet deposit: USD 150.00 per night
- Pet fee: USD 40 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
Calle 8 y Playa S/N, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
Located in Playa del Carmen (Downtown Playa del Carmen), Thompson Beach House is steps from Playa del Carmen Main Beach and a 3-minute drive from Quinta Avenida. This 4.5-star aparthotel is 6.1 mi (9.8 km) from Xcaret Eco Theme Park and 0.7 mi (1.1 km) from Mamitas Beach. Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Service animals not allowed
Only dogs are allowed
Maximum number of pets per room 1
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: USD 34.80 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 15–30 for adults, and USD 15–30 for children
- Airport shuttle fee: USD 220 per vehicle (roundtrip)
- Self parking fee: USD 15 per night
- Valet parking fee: USD 15 per night
- Pet deposit: USD 150.00 per night
- Pet fee: USD 40 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 40.0 per night
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Multilingual staff
Free newspapers in lobby
Free use of nearby fitness center
24-hour front desk
Porter/bellhop
Sauna
Wedding services
Pool umbrellas
Accessible bathroom (in select rooms)
In-room accessibility (in select rooms)
Braille or raised signage
Number of restaurants - 1
Number of outdoor pools - 1
Free bicycles on site
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Pool cabanas (surcharge)
24-hour fitness facilities
Beach yoga on site
Terrace
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site
Stair-free path to entrance