The Yanné, Onsen Hotel
8.0

Excellent

30 Guest reviews

8.0
Excellent
30 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.4/10
Comfort7.8/10
Condition7.6/10
Amenities7.8/10

Jalan Ion Delemen 1, Genting Highlands, Malaysia. See map

Free WiFi
Parking available
Concierge
Spa
Non-smoking
Accessible facilities
Elevator
Concierge services
Spa services on site
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Hotel Description

With a stay at The Yanné, Onsen Hotel in Genting Highlands, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park and Skytropolis Indoor Theme Park. This spa hotel is 6.2 mi (9.9 km) from Genting Highlands Premium Outlets and 2.7 mi (4.4 km) from Arena of Stars. Make yourself at home in one of the 20 individually furnished guestrooms, featuring kitchenettes. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Hotel policies

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Hot springs access available from 9:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
21
Optional fees
  • Covered self parking fee: MYR 10 per night
  • Uncovered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Spa

Non-smoking

Accessible facilities

Other

Elevator

Concierge services

Spa services on site

24-hour front desk

Full-service spa

Spa treatment room(s)

Sauna

Express check-in

Wheelchair accessible parking

Number of restaurants - 3

Number of indoor pools - 5

Number of hot tubs - 3

Self parking (surcharge)

Valet parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Lockers available

Covered parking

Secured parking

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Well-lit path to entrance

Hotel reviews

8.0
Excellent30 Verified Reviews
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Cleanliness8.6/10
Service8.4/10
Comfort7.8/10
Condition7.6/10
Amenities7.8/10
8/10
Excellent
Verified traveler, 20 Nov 2024
hotel-logo-v2.pngTraveller

Enjoy the hot tub.

Among Genting this is quite convenient hotel to stay. Like their hot tub with different temperature zone. Enjoy the overall stay there and had back to stay there quite many time.

8/10
Excellent
CHOON LEN, 29 Aug 2024
expedia-logo-v2.pngTraveller

this is second time back to this hotel and different room. noticed some changes, this package include 2hr Onsen dipping session which is very relax and refreshing. Only comment was there are miscommunication between the Onsen staff and Fun Manager as my booking became 2 * 1hr sessions instead of a 2hr package. Free snacks and condiments are no more. Location had added more shops and snack shops which make the stay more interesting compare to last trip which was empty and boring. Bus fare had increased to RM7

4/10
Poor
Edrian, 26 May 2024
expedia-logo-v2.pngTraveller

There's a building under construction beside the property. At night, you can hear them banging away. The doors aren't keeping the noise from the corridor out. Our room had this issue with the aircon ticking loudly, which I complained about but have been dismissed by the management as "normal operational characteristic". Haven't had much good sleep during our stay. Getting to and from attractions at Genting Highlands can be inconvenient because the bus shuttle goes only once per hour. There are a few restaurants to choose from which is unsatisfactory. The options are decent enough but the price is quite steep for what you get, which is understandable given that the area can be logistically challenging. There's no room service, nothing in the in-room fridge, there's not even a telephone as all communication with the property is done through Whatsapp which isn't as bad as it seems, given that there isn't room service anyway and they are responsive. If you are looking to work remotely, the internet holds up but it's definitely below 20 Mbps. Overall, I wouldn't recommend it if you want convenience, being able to explore the main areas of Genting Highlands, or like getting a good night's sleep. The property is more of a serviced condo rather than a hotel.

8/10
Excellent
Eric, 13 Mar 2024
expedia-logo-v2.pngTraveller

Room was amazing , very new and comfortable . Access was confusing . We are tall and found the twin beds small . Overall very good

10/10
Exceptional
Ang Wei, 10 Feb 2024
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Had a comfy stay, only downside is the transport to Genting. But the stay was totally worth it

2/10
Poor
PAN, 29 Jan 2024
expedia-logo-v2.pngTraveller

The entrance road towards the hotel is terrible, and the parking place is far from the hotel, not convenient at all. It is not advisable to book for a family holiday unless you want to stay in an "uninterrupted" condition.

8/10
Excellent
Camilla, 29 Dec 2023
expedia-logo-v2.pngTraveller

Good and responsive customer support. Good Onsen services with extra charges. Amenities are not new. Always need to get transport to and fro to other areas in Genting highlands.

10/10
Exceptional
Chandra, 28 Dec 2023
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Its quiet and serene, clean and comfy. What i didnt like, no direct shuttle, only to grand ion delemen.

8/10
Excellent
Shaun, 06 Dec 2023
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Good pricing and property is clean. Only a bit cumbersome that you have to park at another building and climb up and down just to get to Yanne. Every trip up to Genting Main would require around a 20mins drive. Gym equipment Were quite complete but poorly maintained.

8/10
Excellent
Murugesh, 01 Oct 2023
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It’s a good place to stay but very few dining options.

10/10
Exceptional
Chee Uei, 28 Sep 2023
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First time stay in Yanne Onsen Hotel. Clean & convenience to get to Sky Avenue with shutter bus. Good experience.

8/10
Excellent
CHEE KHEONG, 10 Sep 2023
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Parking is a distance from the hotel. Not always station with

10/10
Exceptional
Feisal, 25 Apr 2023
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Lovely onsen in a good location. Friendly staff and excellent service. Nice selection of minibar snacks.

10/10
Exceptional
Yong Da, 20 Apr 2023
expedia-logo-v2.pngTraveller

Excellent new hotel in Genting Highlands. Lovely views and plenty of things to do here. Enjoyed the free minibar and had a great time soaking in the Onsen. Highly recommended if you are visiting Genting!

2/10
Poor
Ah ju, 04 Apr 2023
expedia-logo-v2.pngTraveller

Is over priced and over rated, the room is small n d worst part is there was a smoke detector on the middle of the bedroom ceiling n constantly flashing , couldn’t sleep at all n there was no front counter service at night , the earlier room which I rejected was facing the construction area , noisy and eye sore..

8/10
Excellent
Kelvin, 02 Jan 2023
expedia-logo-v2.pngTraveller

Decent facility and good massage. Gym is old.

10/10
Exceptional
Norlela suryani, 11 Dec 2022
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I like all...very clean

10/10
Exceptional
Eddie, 30 Nov 2022
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Clean, very pleasant experience. Superb service (Timothy). Superb view.

4/10
Poor
Queenie, 05 Feb 2025
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Building not well upkeeping. Smelly & dirty.

Nice apartment but no upkeeping, Very dusty, smelly moist and damp. Not worth for the price. Carpark lift smelly & dirty. No signage & walk distance to hotel from parking basement. Hotel guest only allow one hour dipping in the hot spring. Overall not up to my expectations.

6/10
Fair
Verified traveler, 03 Jan 2024
hotel-logo-v2.pngTraveller

The weather was cool so it was nice. We did not use the air cond at all.

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