Exceptional
637 Guest reviews
2001 Collins Ave, Miami Beach, United States of America. See map
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With a stay at The Setai in Miami Beach (South Beach), you'll be a 3-minute drive from Lincoln Road Mall and 10 minutes from Phillip and Patricia Frost Museum of Science. This beach hotel is 6 mi (9.7 km) from Kaseya Center and 7 mi (11.3 km) from Port of Miami. Make yourself at home in one of the 142 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby.
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 9
Pet max weight (per pet) in lb is 20
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Russian
Portuguese
English
Italian
French
Spanish
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Banquet facilities
Transportation services
Accessible facilities
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Limo or town car service available
Full-service spa
Spa treatment room(s)
Wedding services
Pool umbrellas
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 3
Number of meeting rooms - 1
Number of outdoor pools - 3
Snack bar/deli
Free bicycles on site
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
24-hour fitness facilities
Babysitting or childcare (surcharge)
Electric car charging station
Wheelchair accessible (may have limitations)
Food and water bowls
Well-lit path to entrance
Great concierge
This property was gorgeous. The staff went above and beyond to make sure our needs were met. Pablo, Enrique, Naomi, Paulo and the rest of the staff were so accommodating. Thank you all again for making our first time stay in Miami pleasant. ā¤ļø
Excellent all around
Great hotel
Best 5 star hotel in South Beach.
Beautiful setting and resort - suite style accommodations with full kitchen and washer / dryer. ONLY negative is the furniture in the living dining area was NOT COMFORTABLE to sit and visit with family (one of the main reasons we booked the suite). Couch and chairs had odd backs that were not comfortable for any size person to sit very long.
Horrible guest experience. No one assisted my bags upon arrival. Had to carry them myself. Room upgrade was not available. Even the website shows 2 suites available. I got double at valet.
Service was excellent. No complaints
Nice pool beach
Late check out
Good service
Fun night great food clean room great service and atmosphere
30th Anniversary
Excellent hotel.
First class. Would recommend to everyone
Everything about our stay was extraordinary.
room size and cleaness
Great staff
The Setai is top tier. Enjoyed our stay, the amenities and service here.
Best Hotel i have stay in all Florida!!
Amazing stay
There are no real drawbacks to staying at the Setai. If you can afford it, itās a great hotel and would be a wonderful booking for a couple looking to relax and enjoy South Beach. The service is top tier, so make sure to tip.
The staff is outstanding on all levels from the front desk, bar, valet, wait staff etc. The Setai was a shining gem 20 years ago and is badly in need of a major renovation. The once 5 star property is about a 4+ now.The staff makes the property better than it actually is. The pool area needs to be further separated with adults only and a kids side far away.
Amazing
Great service from the moment I stepped out of my car in the valet the attention to detail was amazing we celebrated my wifeās birthday and they went over the top to make it special for us it was VIP service all the way till the end.
A new favorite!
Great place
Great hotel.
They acted like they couldnāt accommodate me with not having the physical card like I didnāt just fly in there from a whole different state
Incredible hotel and service. Top notch restaurants . Only thing I did not like was that you had to walk through a restaurant to get to the pool and beach.
Very nice and good
The service was really slow and they never pick up the phone!
A fantastic place for an escape even with family
All things excellent and professional.
Buyer Beware - Construction and Poor Service
I spent three nights at this hotel for business, paying $2,600 per night for an upgraded ocean view two bedroom suite, and I was extremely disappointed with my overall experience. The room itself was great! However the construction noise was unbearable, starting early in the morning and continuing late into the night. Additionally, the fire alarm testing that occurred today was poorly communicated to the guests and was also very disturbing. While I understand the necessity of these tests, the execution should have been handled better. Victoria, the Director of Front Office, showed a complete lack of empathy and provided inadequate service recovery by merely offering a free late check-out. What was worse was her arrogance and lack of care. I strongly urge the ownership to reconsider their on property leaders, as this level of service is far from satisfactory. With many other options available in the area, I will not be returning to this hotel.
One of the most beautiful hotels Iāve been into.
Really the best hotel in Miami Beach
The absolute only place to stay on south beach
All night loud noises come out the plumbing or A/C makes it impossible to sleep
lot of construction noise
Setai is amazing. Construction is going on - both sides of the hotel, and inside the hotel. May 2024
Todo muy bien
Absolutely amazing - one of the best hotels I have ever stayed at. The service was exceptional.
Amazing service
It was amazing
Welcoming staff and helpful
This property is one of a kind. The moment you pull up the valet employees are very kind and professional. The front desk employees are friendly and helpful. Beautiful and clean everywhere you look. The brunch on Sunday is the best in town
Highly recommended
Location and safe
Amazing
This hotel is opulent. It exceeded my expectations
Incredible Experience. The staff is beyond attentive and friendly. The quality of everything at this hotel is exceptional.
Place looked run down, elevators were out of order, they should let you know that before you book a 2000$ a night room. Food stinks
Great service
Very high standards on every single aspect.
ONE OF THE BEST IN THE WORLD.... STAFF ARE THE BEST, AND FACILITIES EXCELLENT.
Beautiful place!
Staff friendly accommodating, restaurant and bar great service and excellent food. Definitely a repeat
We love The Setai . Definitely will come back
Hotel is excellent, elevated experience for south beach area. Good pools, different temperatures, which makes up for no hot tub. Restaurants are both quite good, two of the better ones in south beach. Only complaint is slow valet, but hotel was quite generous about the inconvenience and gave us a nice bottle of champagne as a sorry. Will stay here again Iām sure. Very much enjoyed it.
room design and bath room sets two seperate, pools wonderful
Amazing
Everything was good
Amazing property with extremely attentive and pleasant staff
nice hotel
Excellent
Great staff. Seems a bit out dated. Construction noise
Amazing
The staff is amazing Pablo, Jose Ramon, Karina were all great. Great amenities, Sanya restaurant, is one of the best! Loved everything about the hotel. Spa was very nice!Will surely come back!
Had a amazing stay, everything was top notch
Everything
Wow just wow. So awesome. The food is perfect. The 3 pools, different temps= awesome Dinner at Jaya amazing. They have dancers and DJ and the people watching is next level. All the extras are here for you
vdg
Great time
Very beautiful!!! The staff goes above and beyond. Definitely will return
Did not receive a free room upgrade as promised being a VIP member but otherwise EVERYTHING was excellent. I will definitely go back in the future
Experience
Well, the room that I want it was a city view but I got a courtyard with just the route rooftop idea prefer looking out the windows at some sites and not just the rooftop overall the room was nice but I didnāt have a bathtub and I want to relax after a long trip in a tub soaking. My family always stay there was Latisha Flanigan in the residential suites she told me how she enjoy staying!
Every bit of this classy hotel is perfect. You are treated like royalty. Staff remembers your name. Its the kind of place you go back to.
We love the Setai and itās the only place we will stay at while in Miami. The staff is great, the pools are tranquil and the beach is right there.
Stay was amazing. They service your room in the afternoon and evening every day. The chairs at the pool and the beach are free and really comfortable. Free waters and sunscreen as well. The master of time signature spa treatment at Valmont spa was amazing. Convenient location. Staff is super nice. The weight room was really nice and had free weights including bench press and also machine weights as well. Treadmills as well. Jaya has some cool shows in the evening during dinner. Ocean Grill restaurant has really nice views of the Ocean and beach.
Staff very friendly and responsive .
Beautiful property! Everything about this place is 5 star! The rooms are beautiful and contemporary. You donāt hear your neighbors. The bathroom lightening is a little dim that was the only con. The beach and pool were amazing. I enjoyed my stay and would definitely recommend.
We love the hotel everything was 5 stars specially Pablo and Aldo they was very nice guys help us with everything thank you setai it was in amazing experience
We loved our stay at Setai. Aldo who helped us with our luggage was so nice and helpful. We would recommend this hotel to anyone who is visiting Miami.
Old and outdated
Absolutely excellent all around.
Lovely experience
Great ambiance in the hotel dining area and a beautiful beach front restaurant. The three pools with different water temperatures are quite unique and the suite was very comfortable and nicely appointed. Nothing was missing. Beautiful hotel with the nicest and most helpful personnel.
The suite was beautiful and the stocked it with everything you need. Excellent staff and service.
Above the expectations. A real Luxury Experience. Highly recommended.
Fabulous stay at The Setai. The staff was super professional and accommodating. The pool and outdoor facilities and beach access was second to none.
Love the restaurant Jaya a lot!
Service was excellent . Party at the restaurant is not appropriate at this place
I loved the suite and heated pools. I loved their attention to detail with housekeeping. I loved that they left me a birthday cake with champagne in my room as it was a great surprise!
Awesome time here, wonderful property, very friendly and accommodating staff not to forget the great food & drinks
If you stay on a Friday or Saturday night know that they have very loud performances going on in their open air dining area that most of the rooms face that goes until about 12pm and the windows do not block any of the noise. We were on the 7th floor and couldnāt sleep at all until it was done
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Stay at the Setai
Great hotel and restaurants. Friendly staff. Cool vibe and atmosphere.
Good location, good restaurants And beautiful rooms
Much different experience this time around. Would like to speak with someone regarding my detailed review. Thx
Live in Florida and was looking for the perfect staycation spot, and this is it. Was hoping they had a family membership package but they don't. We will be back sooner versus later. Loved every minute of this trip back in July 2022 for my son's birthday. From start to exit, they made us feel like VIPs. Would highly recommend this place.
Loved the Service
Our stay was amazing. The place is top notch scale. The people who works there, are super friendly and attentive.
The Setai | Hotel in Miami Beach | Travala.com
Great service and amenities. The lobby area could use an update and it was awkward to have to walk through the restaurant to go to the pool area/beach.