The Setai
9.4

Exceptional

637 Guest reviews

9.4
Exceptional
637 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
location9.4/10
Neighborhood9.4/10
Value9.0/10
Amenities9.4/10

2001 Collins Ave, Miami Beach, United States of America. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
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Hotel Description

With a stay at The Setai in Miami Beach (South Beach), you'll be a 3-minute drive from Lincoln Road Mall and 10 minutes from Phillip and Patricia Frost Museum of Science. This beach hotel is 6 mi (9.7 km) from Kaseya Center and 7 mi (11.3 km) from Port of Miami. Make yourself at home in one of the 142 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 9

Pet max weight (per pet) in lb is 20

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed (no fees)

Check-in from: 4:00 PM
Check-in by: 6:00 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately USD 57 per person
  • Valet parking fee: USD 49.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Portuguese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Beach services

Non-smoking

Childcare

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Porter/bellhop

Limo or town car service available

Full-service spa

Spa treatment room(s)

Wedding services

Pool umbrellas

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 3

Number of meeting rooms - 1

Number of outdoor pools - 3

Snack bar/deli

Free bicycles on site

Valet parking (surcharge)

Number of bars/lounges - 1

Number of poolside bars - 1

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

24-hour fitness facilities

Babysitting or childcare (surcharge)

Electric car charging station

Wheelchair accessible (may have limitations)

Food and water bowls

Well-lit path to entrance

Hotel reviews

9.4
Exceptional637 Verified Reviews
warning-sign.svg
Cleanliness9.6/10
Service9.4/10
Comfort9.4/10
Condition9.4/10
location9.4/10
Neighborhood9.4/10
Value9.0/10
Amenities9.4/10
10/10
Exceptional
Mariam, 13 Mar 2025
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Great service and amenities. The lobby area could use an update and it was awkward to have to walk through the restaurant to go to the pool area/beach.

10/10
Exceptional
Sasha, 11 Mar 2025
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Great concierge

10/10
Exceptional
maria, 11 Mar 2025
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This property was gorgeous. The staff went above and beyond to make sure our needs were met. Pablo, Enrique, Naomi, Paulo and the rest of the staff were so accommodating. Thank you all again for making our first time stay in Miami pleasant. ā¤ļø

10/10
Exceptional
Miriam, 04 Mar 2025
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Excellent all around

8/10
Excellent
Phillip, 14 Feb 2025
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Great hotel

10/10
Exceptional
Terrace, 26 Jan 2025
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Best 5 star hotel in South Beach.

8/10
Excellent
Verified traveler, 13 Jan 2025
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Beautiful setting and resort - suite style accommodations with full kitchen and washer / dryer. ONLY negative is the furniture in the living dining area was NOT COMFORTABLE to sit and visit with family (one of the main reasons we booked the suite). Couch and chairs had odd backs that were not comfortable for any size person to sit very long.

2/10
Poor
Nirmal, 15 Dec 2024
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Horrible guest experience. No one assisted my bags upon arrival. Had to carry them myself. Room upgrade was not available. Even the website shows 2 suites available. I got double at valet.

10/10
Exceptional
Guillermo, 15 Dec 2024
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Service was excellent. No complaints

10/10
Exceptional
Neelah, 26 Nov 2024
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Nice pool beach

10/10
Exceptional
Tatiana, 25 Nov 2024
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Late check out

10/10
Exceptional
Renell, 24 Nov 2024
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Good service

10/10
Exceptional
John, 18 Nov 2024
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Fun night great food clean room great service and atmosphere

10/10
Exceptional
Mario, 20 Oct 2024
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30th Anniversary

10/10
Exceptional
Bunni, 16 Oct 2024
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Excellent hotel.

10/10
Exceptional
McKinley, 14 Oct 2024
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First class. Would recommend to everyone

10/10
Exceptional
Diobel, 13 Oct 2024
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Everything about our stay was extraordinary.

8/10
Excellent
Jeanne, 08 Oct 2024
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room size and cleaness

10/10
Exceptional
Steven H., 07 Oct 2024
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Great staff

10/10
Exceptional
Aneisha, 06 Oct 2024
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The Setai is top tier. Enjoyed our stay, the amenities and service here.

10/10
Exceptional
jorge, 22 Sep 2024
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Best Hotel i have stay in all Florida!!

10/10
Exceptional
Verified traveler, 19 Sep 2024
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Amazing stay

There are no real drawbacks to staying at the Setai. If you can afford it, it’s a great hotel and would be a wonderful booking for a couple looking to relax and enjoy South Beach. The service is top tier, so make sure to tip.

8/10
Excellent
Ronald, 16 Sep 2024
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The staff is outstanding on all levels from the front desk, bar, valet, wait staff etc. The Setai was a shining gem 20 years ago and is badly in need of a major renovation. The once 5 star property is about a 4+ now.The staff makes the property better than it actually is. The pool area needs to be further separated with adults only and a kids side far away.

10/10
Exceptional
Christian, 16 Sep 2024
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Amazing

Great service from the moment I stepped out of my car in the valet the attention to detail was amazing we celebrated my wife’s birthday and they went over the top to make it special for us it was VIP service all the way till the end.

10/10
Exceptional
antoinette, 07 Sep 2024
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A new favorite!

10/10
Exceptional
Renell, 03 Sep 2024
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Great place

10/10
Exceptional
Chad, 02 Sep 2024
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Great hotel.

2/10
Poor
Hanah, 26 Aug 2024
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They acted like they couldn’t accommodate me with not having the physical card like I didn’t just fly in there from a whole different state

10/10
Exceptional
Christina, 29 Jul 2024
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Incredible hotel and service. Top notch restaurants . Only thing I did not like was that you had to walk through a restaurant to get to the pool and beach.

10/10
Exceptional
Yaniv, 14 Jul 2024
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Very nice and good

6/10
Fair
Samantha, 11 Jul 2024
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The service was really slow and they never pick up the phone!

10/10
Exceptional
Manojkumar, 08 Jul 2024
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A fantastic place for an escape even with family

10/10
Exceptional
Qumars, 04 Jul 2024
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All things excellent and professional.

2/10
Poor
Verified traveler, 27 Jun 2024
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Buyer Beware - Construction and Poor Service

I spent three nights at this hotel for business, paying $2,600 per night for an upgraded ocean view two bedroom suite, and I was extremely disappointed with my overall experience. The room itself was great! However the construction noise was unbearable, starting early in the morning and continuing late into the night. Additionally, the fire alarm testing that occurred today was poorly communicated to the guests and was also very disturbing. While I understand the necessity of these tests, the execution should have been handled better. Victoria, the Director of Front Office, showed a complete lack of empathy and provided inadequate service recovery by merely offering a free late check-out. What was worse was her arrogance and lack of care. I strongly urge the ownership to reconsider their on property leaders, as this level of service is far from satisfactory. With many other options available in the area, I will not be returning to this hotel.

10/10
Exceptional
Joel, 23 Jun 2024
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One of the most beautiful hotels I’ve been into.

10/10
Exceptional
Steven H., 17 Jun 2024
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Really the best hotel in Miami Beach

10/10
Exceptional
Joan, 16 Jun 2024
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The absolute only place to stay on south beach

6/10
Fair
Frederick Marvin, 08 Jun 2024
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All night loud noises come out the plumbing or A/C makes it impossible to sleep

8/10
Excellent
Edgar, 26 May 2024
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lot of construction noise

10/10
Exceptional
Mark, 17 May 2024
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Setai is amazing. Construction is going on - both sides of the hotel, and inside the hotel. May 2024

10/10
Exceptional
Adamy, 14 May 2024
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Todo muy bien

10/10
Exceptional
Daniel, 27 Apr 2024
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Absolutely amazing - one of the best hotels I have ever stayed at. The service was exceptional.

10/10
Exceptional
Moishe, 18 Apr 2024
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Amazing service

10/10
Exceptional
Andrey, 11 Apr 2024
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It was amazing

10/10
Exceptional
Anil, 17 Mar 2024
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Welcoming staff and helpful

10/10
Exceptional
Tommy, 16 Mar 2024
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This property is one of a kind. The moment you pull up the valet employees are very kind and professional. The front desk employees are friendly and helpful. Beautiful and clean everywhere you look. The brunch on Sunday is the best in town

10/10
Exceptional
ANGELO, 07 Mar 2024
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Highly recommended

10/10
Exceptional
Hicham, 03 Mar 2024
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Location and safe

10/10
Exceptional
tamarrah, 19 Feb 2024
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Amazing

This hotel is opulent. It exceeded my expectations

10/10
Exceptional
Joseph, 11 Feb 2024
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Incredible Experience. The staff is beyond attentive and friendly. The quality of everything at this hotel is exceptional.

6/10
Fair
William, 07 Feb 2024
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Place looked run down, elevators were out of order, they should let you know that before you book a 2000$ a night room. Food stinks

10/10
Exceptional
Ricardo, 04 Feb 2024
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Great service

10/10
Exceptional
ANGELO, 21 Dec 2023
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Very high standards on every single aspect.

10/10
Exceptional
JOHN, 11 Dec 2023
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ONE OF THE BEST IN THE WORLD.... STAFF ARE THE BEST, AND FACILITIES EXCELLENT.

10/10
Exceptional
Gabrielle, 05 Dec 2023
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Beautiful place!

10/10
Exceptional
Rocco, 25 Nov 2023
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Staff friendly accommodating, restaurant and bar great service and excellent food. Definitely a repeat

10/10
Exceptional
Anastasiya, 24 Nov 2023
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We love The Setai . Definitely will come back

10/10
Exceptional
Ali, 18 Nov 2023
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Hotel is excellent, elevated experience for south beach area. Good pools, different temperatures, which makes up for no hot tub. Restaurants are both quite good, two of the better ones in south beach. Only complaint is slow valet, but hotel was quite generous about the inconvenience and gave us a nice bottle of champagne as a sorry. Will stay here again I’m sure. Very much enjoyed it.

10/10
Exceptional
TAE MOK, 16 Nov 2023
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room design and bath room sets two seperate, pools wonderful

10/10
Exceptional
Nausheen, 13 Nov 2023
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Amazing

10/10
Exceptional
Vivian, 08 Nov 2023
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Everything was good

10/10
Exceptional
MARIANA, 06 Nov 2023
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Amazing property with extremely attentive and pleasant staff

8/10
Excellent
Zongwei, 03 Nov 2023
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nice hotel

10/10
Exceptional
Gerard, 30 Oct 2023
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Excellent

8/10
Excellent
PAUL, 30 Oct 2023
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Great staff. Seems a bit out dated. Construction noise

10/10
Exceptional
Anna, 18 Oct 2023
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Amazing

10/10
Exceptional
ENRIQUE, 15 Oct 2023
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The staff is amazing Pablo, Jose Ramon, Karina were all great. Great amenities, Sanya restaurant, is one of the best! Loved everything about the hotel. Spa was very nice!Will surely come back!

10/10
Exceptional
Donavon, 14 Oct 2023
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Had a amazing stay, everything was top notch

10/10
Exceptional
michael, 25 Sep 2023
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Everything

10/10
Exceptional
Emily, 15 Sep 2023
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Wow just wow. So awesome. The food is perfect. The 3 pools, different temps= awesome Dinner at Jaya amazing. They have dancers and DJ and the people watching is next level. All the extras are here for you

10/10
Exceptional
calin, 12 Sep 2023
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vdg

10/10
Exceptional
Gerard, 08 Sep 2023
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Great time

10/10
Exceptional
erick, 26 Aug 2023
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Very beautiful!!! The staff goes above and beyond. Definitely will return

10/10
Exceptional
Dwayne, 22 Aug 2023
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Did not receive a free room upgrade as promised being a VIP member but otherwise EVERYTHING was excellent. I will definitely go back in the future

8/10
Excellent
Veronica, 21 Aug 2023
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Experience

Well, the room that I want it was a city view but I got a courtyard with just the route rooftop idea prefer looking out the windows at some sites and not just the rooftop overall the room was nice but I didn’t have a bathtub and I want to relax after a long trip in a tub soaking. My family always stay there was Latisha Flanigan in the residential suites she told me how she enjoy staying!

10/10
Exceptional
Wendy, 06 Aug 2023
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Every bit of this classy hotel is perfect. You are treated like royalty. Staff remembers your name. Its the kind of place you go back to.

10/10
Exceptional
Raquel, 26 Jul 2023
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We love the Setai and it’s the only place we will stay at while in Miami. The staff is great, the pools are tranquil and the beach is right there.

10/10
Exceptional
Steve, 19 Jul 2023
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Stay was amazing. They service your room in the afternoon and evening every day. The chairs at the pool and the beach are free and really comfortable. Free waters and sunscreen as well. The master of time signature spa treatment at Valmont spa was amazing. Convenient location. Staff is super nice. The weight room was really nice and had free weights including bench press and also machine weights as well. Treadmills as well. Jaya has some cool shows in the evening during dinner. Ocean Grill restaurant has really nice views of the Ocean and beach.

10/10
Exceptional
Carlos, 18 Jul 2023
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Staff very friendly and responsive .

10/10
Exceptional
Nicole, 15 Jul 2023
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Beautiful property! Everything about this place is 5 star! The rooms are beautiful and contemporary. You don’t hear your neighbors. The bathroom lightening is a little dim that was the only con. The beach and pool were amazing. I enjoyed my stay and would definitely recommend.

10/10
Exceptional
Elizabeth, 06 Jul 2023
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We love the hotel everything was 5 stars specially Pablo and Aldo they was very nice guys help us with everything thank you setai it was in amazing experience

8/10
Excellent
Hamid, 04 Jul 2023
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We loved our stay at Setai. Aldo who helped us with our luggage was so nice and helpful. We would recommend this hotel to anyone who is visiting Miami.

2/10
Poor
Aryeh, 14 Jun 2023
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Old and outdated

10/10
Exceptional
Fabian, 25 Apr 2023
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Absolutely excellent all around.

8/10
Excellent
Gianni, 04 Apr 2023
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Lovely experience

Great ambiance in the hotel dining area and a beautiful beach front restaurant. The three pools with different water temperatures are quite unique and the suite was very comfortable and nicely appointed. Nothing was missing. Beautiful hotel with the nicest and most helpful personnel.

10/10
Exceptional
Jeffrey, 13 Mar 2023
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The suite was beautiful and the stocked it with everything you need. Excellent staff and service.

10/10
Exceptional
Angelo, 08 Feb 2023
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Above the expectations. A real Luxury Experience. Highly recommended.

10/10
Exceptional
Keith, 18 Nov 2022
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Fabulous stay at The Setai. The staff was super professional and accommodating. The pool and outdoor facilities and beach access was second to none.

10/10
Exceptional
Qianyu, 11 Oct 2022
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Love the restaurant Jaya a lot!

10/10
Exceptional
Oksana, 10 Oct 2022
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Service was excellent . Party at the restaurant is not appropriate at this place

10/10
Exceptional
IRINA, 28 Sep 2022
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I loved the suite and heated pools. I loved their attention to detail with housekeeping. I loved that they left me a birthday cake with champagne in my room as it was a great surprise!

10/10
Exceptional
Timothy, 22 Sep 2022
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Awesome time here, wonderful property, very friendly and accommodating staff not to forget the great food & drinks

6/10
Fair
Faris, 16 Sep 2022
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If you stay on a Friday or Saturday night know that they have very loud performances going on in their open air dining area that most of the rooms face that goes until about 12pm and the windows do not block any of the noise. We were on the 7th floor and couldn’t sleep at all until it was done

10/10
Exceptional
Christopher, 07 Sep 2022
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.

10/10
Exceptional
Michael, 19 Aug 2022
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Stay at the Setai

Great hotel and restaurants. Friendly staff. Cool vibe and atmosphere.

10/10
Exceptional
GABRIELA, 10 Aug 2022
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Good location, good restaurants And beautiful rooms

6/10
Fair
Brian, 04 Aug 2022
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Much different experience this time around. Would like to speak with someone regarding my detailed review. Thx

10/10
Exceptional
Brian, 02 Aug 2022
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Live in Florida and was looking for the perfect staycation spot, and this is it. Was hoping they had a family membership package but they don't. We will be back sooner versus later. Loved every minute of this trip back in July 2022 for my son's birthday. From start to exit, they made us feel like VIPs. Would highly recommend this place.

10/10
Exceptional
BETTY, 01 Aug 2022
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Loved the Service

10/10
Exceptional
luis, 25 Jul 2022
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Our stay was amazing. The place is top notch scale. The people who works there, are super friendly and attentive.

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