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19 Jun 2025
Thursday
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20 Jun 2025
Friday
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2 Adults - 0 Child
1 room

The Royal Sonesta Houston Galleria
8.0

Excellent

823 Guest reviews

8.0
Excellent
823 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.4/10
Comfort8.8/10
Condition8.2/10
Amenities8.0/10

2222 West Loop South, Houston, United States of America. See map

Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
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Hotel Description

With a stay at The Royal Sonesta Houston Galleria in Houston (The Galleria), you'll be a 3-minute drive from Westheimer Rd and 7 minutes from Rice University. This hotel is 6.5 mi (10.5 km) from MD Anderson Cancer Center and 6.7 mi (10.8 km) from NRG Stadium. Make yourself at home in one of the 485 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 50000 square feet (4645 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 25.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 6:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property is professionally cleaned
Minimal age
21
Optional fees
  • Fee for buffet breakfast: approximately USD 27.00 per person
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Covered self parking fee: USD 34.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Korean

English

Chinese (Mandarin)

French

Spanish

Amenities

Most Popular

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Shopping on site

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Express check-out

Meeting rooms

Wedding services

WiFi (surcharge)

Wheelchair accessible path of travel

Assistive listening devices available

Braille or raised signage

Area shuttle (surcharge)

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 50000

Conference space size (meters) - 4645

Number of outdoor pools - 1

Conference center

Snack bar/deli

Self parking (surcharge)

Valet parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

24-hour fitness facilities

Terrace

24-hour health club

Electric car charging station

Proposal/romance packages available

Ballroom

Banquet hall

Vending machine

Covered parking

Covered parking

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Well-lit path to entrance

Hotel reviews

8.0
Excellent823 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort8.8/10
Condition8.2/10
Amenities8.0/10
10/10
Exceptional
Ian, 13 Mar 2025
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Competitive price and great location.

10/10
Exceptional
Ricardo, 12 Mar 2025
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Very nice will be back

10/10
Exceptional
John, 11 Mar 2025
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Normally stay in more expensive hotels in area..but this was a real surprise and no downside at all..!!

10/10
Exceptional
Miranda, 10 Mar 2025
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Unforgettable Rodeo experience and stay

I had an exceptional stay at the Royal Sonesta during Rodeo weekend. From the moment I arrived, the experience was seamless. The check-in process was efficient, and the hotel staff were consistently friendly and helpful. My room was impeccably clean, and the overall atmosphere was welcoming. A special shoutout to Miechal, the bartender, who crafted delicious drinks and set the perfect tone for our evenings. The only small issue was that toilet paper wasn't replenished during room cleaning, but it was a minor detail in an otherwise flawless stay. The hotel's location was incredibly convenient, and the staff's friendliness, even during a 5 am check-out, was remarkable. They also accommodated our early arrival by storing our bags and ensured our entire group was on the same floor. Let's not forge the extrenly comfotable beds. The Royal Sonesta exceeded my expectations, and I highly recommend it for any visit to Houston.

10/10
Exceptional
Mario, 10 Mar 2025
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Great place

10/10
Exceptional
Clevlis, 09 Mar 2025
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Staff was great. Property is amazing!!!

10/10
Exceptional
THERESA, 09 Mar 2025
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Very nice hotel near lots of shopping & restuarants. The atmospheren have luxury without the price.

2/10
Poor
Essynce, 08 Mar 2025
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Not the best hotel stay I’ve had before.

They charged $100 deposit when we got there and it had to be on a card not cash. Plus, they didn’t have a microwave, or any extra blankets. Then they don’t have free parking. It was $32 plus tax to park your own car. Valet parking was $42 plus tax.

10/10
Exceptional
Steven, 08 Mar 2025
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Nice stay

8/10
Excellent
Lassie, 07 Mar 2025
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Great Service and near malls and restaurants

10/10
Exceptional
Mechelle, 07 Mar 2025
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The staff is awesome!

6/10
Fair
Lance, 02 Mar 2025
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Staff great elevators not all working created long waits

4/10
Poor
James Terry, 01 Mar 2025
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Old, small rooms

10/10
Exceptional
Tamika, 28 Feb 2025
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Everyone and Everything was superb!

10/10
Exceptional
sonja, 27 Feb 2025
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Property was right off the hwy. Clean, breakfast was great‼️

10/10
Exceptional
Neha, 25 Feb 2025
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Good and clean room. Convenient location. Would definitely come back

10/10
Exceptional
Eloise, 22 Feb 2025
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Very nice facility with nice restaurant and coffeeshop. Well maintained with friendly staff. Everything was just about perfect.

10/10
Exceptional
Demetrius, 20 Feb 2025
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Very good customer service

4/10
Poor
Norberto, 18 Feb 2025
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Idesapointed

I paid over $200 a night … the room looked old , very small , & it was very noisy. I had a CD view to the garage . It was a valentines night surprise for my wife . Definitely not worth the money . Pics were very deceiving . & I end up paying $50 on parking .

10/10
Exceptional
Kimberly, 18 Feb 2025
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Loved it… 3rd time staying here!

My stay was great! Our “do not disturb” signage was sticky and dirty but other than that we loved it.

10/10
Exceptional
Camika, 17 Feb 2025
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Great stay! Everything was clean and staff was nice!

4/10
Poor
Jessica, 17 Feb 2025
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i didn’t like the fact that i the amount of money paid for a suite just to be moved to a regular standard room with no space at 3am in the morning because the ppl next door wouldn’t be quiet . we didn’t get to sleep well at all and they said they couldn’t accommodate me in any way because i had already paid for my room thru expedia and not directly to them.

2/10
Poor
Jesus, 16 Feb 2025
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Super unhappy

10/10
Exceptional
Michael, 16 Feb 2025
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good Galleria option

Nice option in the Galleria area. Easy Uber rides to wherever you need to go.

8/10
Excellent
Teneka, 16 Feb 2025
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It was good. Parking fees expensive

10/10
Exceptional
Timothy, 16 Feb 2025
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First time staying here and we loved it! We'll definitely be back soon! And shout out to Brittany at the front desk she was amazing!

2/10
Poor
Brandon, 16 Feb 2025
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Outdated. Resort fee for a hotel that was not a resort…

4/10
Poor
Jessica, 16 Feb 2025
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The hotel don’t match the pictures and the rooms are too small with paid parking

10/10
Exceptional
Juan, 16 Feb 2025
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Property looks a little rough in the restroom, but decent overall

2/10
Poor
Azalia, 16 Feb 2025
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Front desk gave us the wrong room. Ordered a 1 bed but received 2 beds. Not as luxurious as the pictures, so it’s not worth the price. The pillows smelled really bad, super bad. The ac doesn’t work, it’s not cold in there at all it’s hot. 21 hotel.

10/10
Exceptional
edward, 15 Feb 2025
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Very clean

10/10
Exceptional
Carl, 15 Feb 2025
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Was a solid hotel and front desk were nice and helpful

10/10
Exceptional
Carl, 12 Feb 2025
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Solid property - decent service and quality

10/10
Exceptional
Hani, 10 Feb 2025
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Clean

4/10
Poor
Gabriela, 05 Feb 2025
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Nothing special

10/10
Exceptional
Amanda, 04 Feb 2025
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Parking is $32 overnight so super expensive but very nice place overall.

4/10
Poor
Vicki, 26 Jan 2025
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Super disappointed

The place is outdated. The bed was comfortable. No water pressure. It took forever to rinse soap out of hair and even took an effort to gey soap rinsed off body. Our floor reaked of marjuana wich entered into vent system and our room smelled of it also. We called front desk but Im not sure they cared. We called again several hours later but Im not sure once again that that they cared. No response to us.

10/10
Exceptional
Juan, 26 Jan 2025
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The Royal Sonesta Hotel is nice if you want to stay near The Galleria Area.. It is my go to Hotel near the Galleria.

10/10
Exceptional
Joel, 23 Jan 2025
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Central to Houston area. Easy parking at very reasonable rates. Nice hotel. Food was excellent. Staff was friendly.

2/10
Poor
Victor, 20 Jan 2025
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Terrible experience, not returning. Heat didn’t work in the room, called several times for this to be fixed, room was freezing. Very terrible experience and it still didn’t end up getting fixed or providing an alternative room

10/10
Exceptional
Kristine, 20 Jan 2025
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Great Stay

4/10
Poor
Verified traveler, 17 Jan 2025
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Service and Room not great

The first room they gave us, the heater was not working. Called the front desk and they said they would send maintenance. We left the room for a few hours for dinner. When we returned, the heater was still not working. I called the front desk and they stated that maintenance had closed the ticket. I let them know it was still very cold in the room. They said that they would give us a new room. The new room was a handicap room. This meant no bathtub and a completely different configuration. In addition, the ice machine on the floor was broken. At a hotel if this caliber I was expecting a better stay.

8/10
Excellent
Nagja, 13 Jan 2025
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Gotel was central and area was safe.

8/10
Excellent
Jennifer, 13 Jan 2025
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Enjoyed my short stay

10/10
Exceptional
lena, 10 Jan 2025
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Hotel is nice with beautiful lobby and bar area. Room was on high floor and not small. Very convenient bed and nice bathroom. Excellent view from window on a city. Lobby has snacks store which is very convenient during the day bks restaurant and bar are opened after five pm. Nice stay overall

10/10
Exceptional
Mayra, 06 Jan 2025
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The clerk was very nice they gave our children two stuffed bulls when we checked in. That made their day . The room was nice but needed some more cleaning also the conditioner was out but other than that we enjoyed our stay. The parking was right behind the hotel and an easy walk to the lobby entrance which was what we were looking for !

10/10
Exceptional
Shannon, 05 Jan 2025
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H

8/10
Excellent
Janai, 04 Jan 2025
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I loved my stay, beautiful hotel

10/10
Exceptional
Joshua, 03 Jan 2025
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Great experience

8/10
Excellent
Lamont, 29 Dec 2024
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Bathroom outdated

10/10
Exceptional
Griffin, 29 Dec 2024
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Royal Sonesta is a Magnificent Hotel!

The hotel was beautiful! The staff were all incredibly friendly and the room was comfortable with a great city view. I will certainly plan to stay again during my next trip to Houston.

10/10
Exceptional
Timothy, 27 Dec 2024
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Nice Stay in Houston

Our stay was excellent. The rooms were nice, and the staff was very accommodating. We would definitely stay here again.

8/10
Excellent
Penelope, 23 Dec 2024
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We won't stay again at this busy time of year with all the holiday parties in your hotel. Alot of effort is made for those party attendees but not so much for the overnight guest. Also, $32 a day for parking seems to be a great amount. I did like we could go in and out with the room key. I put up the ironing board and it feel apart. legs fell off. I called housekeeping at 9:30am. She assured me that she would send up a replacement. We returned at 6:30pm and the board was still lying on our bed. I called again and he brought up an ironing board. He told me that the one broken was new. New or old it needs screws and bolts to hold it together. I was disappointed that we didn't get the board before we left the room. We made due ironing on the counter with a towel. This is our second visit at the hotel. The $200 hold was upsetting as well. You took it our of my checking without me using or you waiting for me to use any monies. I am waiting for my refund minus the 64 dollars in parking. I hope to get it quickly.

10/10
Exceptional
Chelsie, 23 Dec 2024
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Very nice property

4/10
Poor
Jose, 15 Dec 2024
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It took 40 minutes to check in and when I ordered room service for dinner they forgot part of my order.

4/10
Poor
Haitham, 12 Dec 2024
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Bathroom and bed was dirty

6/10
Fair
David, 10 Dec 2024
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Just the price. Some what the location

2/10
Poor
Osama, 08 Dec 2024
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Trash

10/10
Exceptional
cynthia, 02 Dec 2024
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The staff went above and beyond for me. I had gotten sick when I was staying there and they accommodated my needs to help me recover .... the chef made me something I could eat. Dennis at the Front Desk was wonderful. Martin delivered things I needed as well as Dennis. The hotel manager, assisted in my recovery. I would highly recommend this hotel. I also loved how safe I felt staying here.

10/10
Exceptional
ahmad, 01 Dec 2024
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Good

6/10
Fair
BRIAN, 30 Nov 2024
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No

10/10
Exceptional
Chelsea, 30 Nov 2024
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The staff were very friendly and courteous. They made sure were well taken care of.

10/10
Exceptional
shan, 27 Nov 2024
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Janito provided excellent service and made me feel truly cared for during my stay. The room service was great, and all the staff were very friendly and attentive. I highly recommend this hotel!

6/10
Fair
Jeff, 24 Nov 2024
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It was nice, rooms were clean. The issue was in the gym infested with bugs running all over the floor. It was disgusting and needs to be fumigated!

6/10
Fair
Kailyn, 24 Nov 2024
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For this beautiful property the customer service could have been a little better. This is coming from a hotel employees opinion

10/10
Exceptional
Jevon, 24 Nov 2024
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Na

10/10
Exceptional
Diana, 22 Nov 2024
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One of my favorites

Out of hotels I stayed at in Houston this is one of my favorites.The staff provides excellent customer service, making me feel welcome from the moment I arrived. The hotel is spacious and my room was impeccably clean, which added to the overall comfort of my stay. With great amenities and a peaceful atmosphere, this hotel truly feels like a perfect retreat.

10/10
Exceptional
Kurt, 20 Nov 2024
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Stay was great! Carpet needs replacing in the rooms.

10/10
Exceptional
NICHOLAS, 20 Nov 2024
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Nice

8/10
Excellent
Colin, 17 Nov 2024
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My reservation wasnt 100% right but it didnt take them long to give me options

10/10
Exceptional
Allan, 17 Nov 2024
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Best experience ever!

10/10
Exceptional
Kim, 12 Nov 2024
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The service of the staff is exceptional. They are friendly, attentive and truly want you to have a remarkable stay. In this day and age it’s great to see exceptional service being front and center. They even offer a free shuttle to take you back and forth to dining and shopping options in the area. The facilities are great and the value for the rate is excellent. Will definitely stay again

10/10
Exceptional
Eyad, 12 Nov 2024
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We had to book a last minute room later in the evening. Checking was great and easy! Front desk agent was super friendly and helpful! Two downfalls, one was the bed sheets were stained and we didn’t notice until checkout. The second was they were doing an alarm test from 11:00am to 11:47am.

10/10
Exceptional
Tianna, 11 Nov 2024
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It was a nice place and I would definitely recommend

10/10
Exceptional
James, 11 Nov 2024
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Comfortable and resourceful

10/10
Exceptional
Gehrig, 04 Nov 2024
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We requested a room cleaning. Went to breakfast and when we returned, it was done. Excellent service.

2/10
Poor
Ryan, 04 Nov 2024
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Inconvenience, inconsiderate

8/10
Excellent
LYNN, 28 Oct 2024
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It was ok

They put us on the third floor overlooking generator units. Disgusting view. Rooms are due to be refreshed.

8/10
Excellent
Constance Michelle, 24 Oct 2024
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Very friendly, staff nice and helpful. I would recommend. Breakfast was good, room nice and clean.

8/10
Excellent
Aaron, 16 Oct 2024
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Garage elevators being out of service os not acceptable when self-parking is more than $30 a night. Rooms are not in any way soundproofed as advertised.

4/10
Poor
SREEMOY, 07 Oct 2024
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property needs renovation looks pretty run down

10/10
Exceptional
Daniel, 01 Oct 2024
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Overall nice only problem is elevator for parking doesn’t work

10/10
Exceptional
Faith, 30 Sep 2024
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loved it. loved daniel at front desk

8/10
Excellent
Maria Del Rocio Cardenas, 29 Sep 2024
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Buen lugar, lo único que no me gustó es que la cortina del baño estaba muy alta y el agua se salía. El resto súper bien.

6/10
Fair
Jose Juan, 23 Sep 2024
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I din not like the conditions of the room carpet and sofa

8/10
Excellent
Verified traveler, 22 Sep 2024
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A well functioning hotel

Had a bit of a room issue, but was fixed the next day.Rooms were nice and clean.Great valet guys always on time. The late night attendant was amazingly helpful ran out of wine during the night, she graciously opened up the store inside the hotel and we were able to purchase. Bar is fantastic fun bartender. All around great hotel if you’re ever in Houston,Tx.

10/10
Exceptional
Stephen, 20 Sep 2024
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Very nice, professionally run hotel in a nice area with great amenities. Elevator in parking lot was broken, which was an inconvenience.

8/10
Excellent
Eduardo, 17 Sep 2024
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Stay

Everything excellent. Just wish they would fix the parking garage elevator. Stayed here a couple times and still not fixed.

4/10
Poor
Rene, 16 Sep 2024
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Wasn’t notified that I had to request room cleaning service. My room as not clean at all when I arrived and the next day I was out, the room was kept like that.

6/10
Fair
Fredrick, 10 Sep 2024
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The guys at the front desk and the guys doing valet are amazing and willing to help. My room was not clean and the bedding was very dirty with food stains and dirt all over the comforter.

6/10
Fair
Janine, 08 Sep 2024
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Combined location

10/10
Exceptional
Jenesia, 06 Sep 2024
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Great stay!!

10/10
Exceptional
Ariosky, 05 Sep 2024
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Pasen una gran noche todo estuvo muy exelente

10/10
Exceptional
Dave, 31 Aug 2024
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We really liked this place was nice

10/10
Exceptional
Norma, 31 Aug 2024
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We had a great time. The hotel is very nice. The people are very kind and we love the atmosphere and the location couldn’t be better. The bar with Patty is the best place to be in the afternoons. We enjoyed her conversation and her attentions very much.

10/10
Exceptional
Kimberly, 30 Aug 2024
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It was very comfortable

8/10
Excellent
Kristin, 26 Aug 2024
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Water was not the best

10/10
Exceptional
Nikki, 23 Aug 2024
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The elevators in the parking garage were down. Other than that, it was a pleasant experience

10/10
Exceptional
Jennifer, 22 Aug 2024
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We were greeted with kindness and courtesy, the staff were helpful in answering all our questions and even offered “happy birthday” shout outs to my daughter as we walked in with her birthday cake! Definitely will stay again!

4/10
Poor
Arash, 19 Aug 2024
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It has become an old facility, with lots of charges but poor service. In the past was much better.

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