Excellent
823 Guest reviews
2222 West Loop South, Houston, United States of America. See map
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With a stay at The Royal Sonesta Houston Galleria in Houston (The Galleria), you'll be a 3-minute drive from Westheimer Rd and 7 minutes from Rice University. This hotel is 6.5 mi (10.5 km) from MD Anderson Cancer Center and 6.7 mi (10.8 km) from NRG Stadium. Make yourself at home in one of the 485 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 50000 square feet (4645 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Parking height restrictions apply
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Korean
English
Chinese (Mandarin)
French
Spanish
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
ATM/banking
Shopping on site
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Express check-out
Meeting rooms
Wedding services
WiFi (surcharge)
Wheelchair accessible path of travel
Assistive listening devices available
Braille or raised signage
Area shuttle (surcharge)
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 50000
Conference space size (meters) - 4645
Number of outdoor pools - 1
Conference center
Snack bar/deli
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
24-hour fitness facilities
Terrace
24-hour health club
Electric car charging station
Proposal/romance packages available
Ballroom
Banquet hall
Vending machine
Covered parking
Covered parking
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Competitive price and great location.
Very nice will be back
Normally stay in more expensive hotels in area..but this was a real surprise and no downside at all..!!
Unforgettable Rodeo experience and stay
I had an exceptional stay at the Royal Sonesta during Rodeo weekend. From the moment I arrived, the experience was seamless. The check-in process was efficient, and the hotel staff were consistently friendly and helpful. My room was impeccably clean, and the overall atmosphere was welcoming. A special shoutout to Miechal, the bartender, who crafted delicious drinks and set the perfect tone for our evenings. The only small issue was that toilet paper wasn't replenished during room cleaning, but it was a minor detail in an otherwise flawless stay. The hotel's location was incredibly convenient, and the staff's friendliness, even during a 5 am check-out, was remarkable. They also accommodated our early arrival by storing our bags and ensured our entire group was on the same floor. Let's not forge the extrenly comfotable beds. The Royal Sonesta exceeded my expectations, and I highly recommend it for any visit to Houston.
Great place
Staff was great. Property is amazing!!!
Very nice hotel near lots of shopping & restuarants. The atmospheren have luxury without the price.
Not the best hotel stay I’ve had before.
They charged $100 deposit when we got there and it had to be on a card not cash. Plus, they didn’t have a microwave, or any extra blankets. Then they don’t have free parking. It was $32 plus tax to park your own car. Valet parking was $42 plus tax.
Nice stay
Great Service and near malls and restaurants
The staff is awesome!
Staff great elevators not all working created long waits
Old, small rooms
Everyone and Everything was superb!
Property was right off the hwy. Clean, breakfast was great‼️
Good and clean room. Convenient location. Would definitely come back
Very nice facility with nice restaurant and coffeeshop. Well maintained with friendly staff. Everything was just about perfect.
Very good customer service
Idesapointed
I paid over $200 a night … the room looked old , very small , & it was very noisy. I had a CD view to the garage . It was a valentines night surprise for my wife . Definitely not worth the money . Pics were very deceiving . & I end up paying $50 on parking .
Loved it… 3rd time staying here!
My stay was great! Our “do not disturb” signage was sticky and dirty but other than that we loved it.
Great stay! Everything was clean and staff was nice!
i didn’t like the fact that i the amount of money paid for a suite just to be moved to a regular standard room with no space at 3am in the morning because the ppl next door wouldn’t be quiet . we didn’t get to sleep well at all and they said they couldn’t accommodate me in any way because i had already paid for my room thru expedia and not directly to them.
Super unhappy
good Galleria option
Nice option in the Galleria area. Easy Uber rides to wherever you need to go.
It was good. Parking fees expensive
First time staying here and we loved it! We'll definitely be back soon! And shout out to Brittany at the front desk she was amazing!
Outdated. Resort fee for a hotel that was not a resort…
The hotel don’t match the pictures and the rooms are too small with paid parking
Property looks a little rough in the restroom, but decent overall
Front desk gave us the wrong room. Ordered a 1 bed but received 2 beds. Not as luxurious as the pictures, so it’s not worth the price. The pillows smelled really bad, super bad. The ac doesn’t work, it’s not cold in there at all it’s hot. 21 hotel.
Very clean
Was a solid hotel and front desk were nice and helpful
Solid property - decent service and quality
Clean
Nothing special
Parking is $32 overnight so super expensive but very nice place overall.
Super disappointed
The place is outdated. The bed was comfortable. No water pressure. It took forever to rinse soap out of hair and even took an effort to gey soap rinsed off body. Our floor reaked of marjuana wich entered into vent system and our room smelled of it also. We called front desk but Im not sure they cared. We called again several hours later but Im not sure once again that that they cared. No response to us.
The Royal Sonesta Hotel is nice if you want to stay near The Galleria Area.. It is my go to Hotel near the Galleria.
Central to Houston area. Easy parking at very reasonable rates. Nice hotel. Food was excellent. Staff was friendly.
Terrible experience, not returning. Heat didn’t work in the room, called several times for this to be fixed, room was freezing. Very terrible experience and it still didn’t end up getting fixed or providing an alternative room
Great Stay
Service and Room not great
The first room they gave us, the heater was not working. Called the front desk and they said they would send maintenance. We left the room for a few hours for dinner. When we returned, the heater was still not working. I called the front desk and they stated that maintenance had closed the ticket. I let them know it was still very cold in the room. They said that they would give us a new room. The new room was a handicap room. This meant no bathtub and a completely different configuration. In addition, the ice machine on the floor was broken. At a hotel if this caliber I was expecting a better stay.
Gotel was central and area was safe.
Enjoyed my short stay
Hotel is nice with beautiful lobby and bar area. Room was on high floor and not small. Very convenient bed and nice bathroom. Excellent view from window on a city. Lobby has snacks store which is very convenient during the day bks restaurant and bar are opened after five pm. Nice stay overall
The clerk was very nice they gave our children two stuffed bulls when we checked in. That made their day . The room was nice but needed some more cleaning also the conditioner was out but other than that we enjoyed our stay. The parking was right behind the hotel and an easy walk to the lobby entrance which was what we were looking for !
H
I loved my stay, beautiful hotel
Great experience
Bathroom outdated
Royal Sonesta is a Magnificent Hotel!
The hotel was beautiful! The staff were all incredibly friendly and the room was comfortable with a great city view. I will certainly plan to stay again during my next trip to Houston.
Nice Stay in Houston
Our stay was excellent. The rooms were nice, and the staff was very accommodating. We would definitely stay here again.
We won't stay again at this busy time of year with all the holiday parties in your hotel. Alot of effort is made for those party attendees but not so much for the overnight guest. Also, $32 a day for parking seems to be a great amount. I did like we could go in and out with the room key. I put up the ironing board and it feel apart. legs fell off. I called housekeeping at 9:30am. She assured me that she would send up a replacement. We returned at 6:30pm and the board was still lying on our bed. I called again and he brought up an ironing board. He told me that the one broken was new. New or old it needs screws and bolts to hold it together. I was disappointed that we didn't get the board before we left the room. We made due ironing on the counter with a towel. This is our second visit at the hotel. The $200 hold was upsetting as well. You took it our of my checking without me using or you waiting for me to use any monies. I am waiting for my refund minus the 64 dollars in parking. I hope to get it quickly.
Very nice property
It took 40 minutes to check in and when I ordered room service for dinner they forgot part of my order.
Bathroom and bed was dirty
Just the price. Some what the location
Trash
The staff went above and beyond for me. I had gotten sick when I was staying there and they accommodated my needs to help me recover .... the chef made me something I could eat. Dennis at the Front Desk was wonderful. Martin delivered things I needed as well as Dennis. The hotel manager, assisted in my recovery. I would highly recommend this hotel. I also loved how safe I felt staying here.
Good
No
The staff were very friendly and courteous. They made sure were well taken care of.
Janito provided excellent service and made me feel truly cared for during my stay. The room service was great, and all the staff were very friendly and attentive. I highly recommend this hotel!
It was nice, rooms were clean. The issue was in the gym infested with bugs running all over the floor. It was disgusting and needs to be fumigated!
For this beautiful property the customer service could have been a little better. This is coming from a hotel employees opinion
Na
One of my favorites
Out of hotels I stayed at in Houston this is one of my favorites.The staff provides excellent customer service, making me feel welcome from the moment I arrived. The hotel is spacious and my room was impeccably clean, which added to the overall comfort of my stay. With great amenities and a peaceful atmosphere, this hotel truly feels like a perfect retreat.
Stay was great! Carpet needs replacing in the rooms.
Nice
My reservation wasnt 100% right but it didnt take them long to give me options
Best experience ever!
The service of the staff is exceptional. They are friendly, attentive and truly want you to have a remarkable stay. In this day and age it’s great to see exceptional service being front and center. They even offer a free shuttle to take you back and forth to dining and shopping options in the area. The facilities are great and the value for the rate is excellent. Will definitely stay again
We had to book a last minute room later in the evening. Checking was great and easy! Front desk agent was super friendly and helpful! Two downfalls, one was the bed sheets were stained and we didn’t notice until checkout. The second was they were doing an alarm test from 11:00am to 11:47am.
It was a nice place and I would definitely recommend
Comfortable and resourceful
We requested a room cleaning. Went to breakfast and when we returned, it was done. Excellent service.
Inconvenience, inconsiderate
It was ok
They put us on the third floor overlooking generator units. Disgusting view. Rooms are due to be refreshed.
Very friendly, staff nice and helpful. I would recommend. Breakfast was good, room nice and clean.
Garage elevators being out of service os not acceptable when self-parking is more than $30 a night. Rooms are not in any way soundproofed as advertised.
property needs renovation looks pretty run down
Overall nice only problem is elevator for parking doesn’t work
loved it. loved daniel at front desk
Buen lugar, lo único que no me gustó es que la cortina del baño estaba muy alta y el agua se salía. El resto súper bien.
I din not like the conditions of the room carpet and sofa
A well functioning hotel
Had a bit of a room issue, but was fixed the next day.Rooms were nice and clean.Great valet guys always on time. The late night attendant was amazingly helpful ran out of wine during the night, she graciously opened up the store inside the hotel and we were able to purchase. Bar is fantastic fun bartender. All around great hotel if you’re ever in Houston,Tx.
Very nice, professionally run hotel in a nice area with great amenities. Elevator in parking lot was broken, which was an inconvenience.
Stay
Everything excellent. Just wish they would fix the parking garage elevator. Stayed here a couple times and still not fixed.
Wasn’t notified that I had to request room cleaning service. My room as not clean at all when I arrived and the next day I was out, the room was kept like that.
The guys at the front desk and the guys doing valet are amazing and willing to help. My room was not clean and the bedding was very dirty with food stains and dirt all over the comforter.
Combined location
Great stay!!
Pasen una gran noche todo estuvo muy exelente
We really liked this place was nice
We had a great time. The hotel is very nice. The people are very kind and we love the atmosphere and the location couldn’t be better. The bar with Patty is the best place to be in the afternoons. We enjoyed her conversation and her attentions very much.
It was very comfortable
Water was not the best
The elevators in the parking garage were down. Other than that, it was a pleasant experience
We were greeted with kindness and courtesy, the staff were helpful in answering all our questions and even offered “happy birthday” shout outs to my daughter as we walked in with her birthday cake! Definitely will stay again!
The Royal Sonesta Houston Galleria | Hotel in Houston | Travala.com
Great hotel. Will stay again