You need to know

• Pool access available from 9 AM to 9 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Special Instructions

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

15

Optional fees

• Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
• Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Khmer

Filipino

English

Chinese (Mandarin)

Italian

Indonesian