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The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan
Most Popular
Other
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan
Hotel Description
A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, a 4-minute drive from National Museum of Kazakhstan and 6 minutes from Almaty Central Stadium. This luxury hotel is 3.5 mi (5.7 km) from Almaty Opera House and 3.6 mi (5.7 km) from Zenkov Cathedral. Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
- Fee for full breakfast: approximately KZT 24400 per person
- Valet parking fee: KZT 5000 per stay
- Pet fee: KZT 50400 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 17400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
German
Arabic
Russian
Portuguese
Korean
Ukrainian
English
Chinese (Mandarin)
French
Turkish
Spanish
Amenities
Description
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan. See map
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Hotel Description
A stay at The Ritz-Carlton, Almaty places you in the heart of Almaty, a 4-minute drive from National Museum of Kazakhstan and 6 minutes from Almaty Central Stadium. This luxury hotel is 3.5 mi (5.7 km) from Almaty Opera House and 3.6 mi (5.7 km) from Zenkov Cathedral. Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while DVD players and digital programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Hotel policies
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for full breakfast: approximately KZT 24400 per person
- Valet parking fee: KZT 5000 per stay
- Pet fee: KZT 50400 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 17400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Hindi
German
Arabic
Russian
Portuguese
Korean
Ukrainian
English
Chinese (Mandarin)
French
Turkish
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Conference space
Bicycle rentals nearby
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Laundry facilities
Garden
Scooter/moped rentals nearby
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Limo or town car service available
Full-service spa
Internet access in public areas - high speed
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Snowboarding nearby
Wedding services
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 2
Conference space size (feet) - 10330
Conference space size (meters) - 960
Number of indoor pools - 1
Conference center
Snack bar/deli
Turkish bath/Hammam
Parking (limited spaces)
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Train station pickup (surcharge)
Ski passes available
Pool sun loungers
Free parking nearby
24-hour fitness facilities
Terrace
Water dispenser
Couples/private dining
Designer stores on site
Shopping mall on site
Art gallery on site
Proposal/romance packages available
Ballroom
Banquet hall
Distance from property (ft) - 1640
Distance from property (km) - 0.5
Telescope
Horse riding nearby
Mountain climbing nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Rooftop garden
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
No accessible shuttle
Number of accessible parking spaces - 1
Registration desk height (inches) - 47
Registration desk height (centimeters) - 120
Elevator door width (inches) - 41
Elevator door width (centimeters) - 105
Children eat free breakfast - 6