The Residences at Las Palmas
9.2

Wonderful

21 Guest reviews

9.2
Wonderful
21 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.0/10
Comfort9.4/10
Condition9.0/10
Amenities8.4/10

Carretera a Playa Blanca lote 5, Zihuatanejo, Mexico, United Mexican States. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
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Hotel Description

When you stay at The Residences at Las Palmas in Zihuatanejo, you'll be on the beach and 8 minutes by foot from Blanca Beach. This beach hotel is 12.1 mi (19.4 km) from La Ropa Beach and 2.5 mi (4 km) from Potosi Refuge. Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

You need to know
  • Pool access available from 8:00 AM to 9:00 PM.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 7 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Other

Concierge services

Breakfast available (surcharge)

Garden

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Picnic area

Front desk (limited hours)

Porter/bellhop

Designated smoking areas

Pool umbrellas

Number of restaurants - 1

Number of outdoor pools - 2

Designated smoking areas (fines apply)

Free self parking

Rooftop terrace

Number of bars/lounges - 1

Airport transportation - pickup (surcharge)

Free grocery shopping service

Free pool cabanas

Pool sun loungers

Water dispenser

Uncovered parking

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

9.2
Wonderful21 Verified Reviews
warning-sign.svg
Cleanliness9.6/10
Service9.0/10
Comfort9.4/10
Condition9.0/10
Amenities8.4/10
6/10
Fair
Desiree, 06 Jan 2025
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Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)

10/10
Exceptional
Migdalia, 17 Apr 2024
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This property was perfect for relaxation. It is gorgeous and the presidential villa was amazing. Every room was comfortable with adequate ac and the common area was large enough for a a family. The kitchen was large and had cooler with filtered water. The unit had it's own pool but we also enjoyed the infinity pool on the grounds. The only drawback was that the restaurant on the grounds closed its doors the day we arrived and there is nothing in the area so you must go out for meals or purchase food for the apt. Zihua was interesting and we did a few excursions including the day trip to isla de Ixtapa. This place is so beautiful with the views of pool, beach and amazing sunset and the staff was awesome that we will be back.

10/10
Exceptional
Elizabeth, 07 Feb 2024
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The property itself was fantastic. The staff were very nice and extremely helpful. The beach is fantastic! The only issue we had was with the Expedia booking. We were provided with misleading or just straight out incorrect information. I expect better from Expedia.

10/10
Exceptional
Ryan, 01 Feb 2018
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Perfection

Amazing atmosphere, service, and food. A getaway in perfection.

10/10
Exceptional
Simon, 20 Jan 2018
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Our stay at Las Palmas for our honeymoon

Our stay at Las Palmas for our honeymoon was fantastic. The staff were very friendly and polite. The facilities were very well maintained and clean. Our only issue was that we had to request the same item to be attended to on a couple of days and our room was not cleaned on one occasion as one of the cleaners was absent, however these things happen. We definitely will be returned as our experience at Las Palmas was great.

10/10
Exceptional
leticia, 08 Jan 2018
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We had a great time and the place we stayed is clean.

10/10
Exceptional
Jan Franko, 03 Jan 2025
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Excelente lugar, tranquilo y muy bonito

10/10
Exceptional
Jorge Alberto, 23 Nov 2024
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Excelente, fantisco lugar un paraíso muy buenas vacaciones

10/10
Exceptional
Hector, 15 Aug 2024
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El lugar perfecto para descansar

El lugar es precioso, muy tranquilo y bien cuidado, la villa muy completa lo tiene todo la alberca no es muy grande, pero nunca estuvo saturada y bueno tienes alberca en tu villa , la playa enorme, de arena muy suave y las amenidades de la playa muy bien. El restaurante un poco caro y no hay mucha variedad pero la comida está rica.

10/10
Exceptional
Horacio, 06 May 2024
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Excelente opción de hospedaje

Muy cómodas habitaciones y excelentes instalaciones, solo el restaurante está fuera de servicio por remodelación, tomarlo en cuenta.

8/10
Excellent
MARIA SAMANTHA, 04 Apr 2024
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Desde la llegada en la recepción nos dijeron q como la villa que rentamos era particular q el dueño tenia q entregarnos la habitación, me tuve q comunicar con el dueño y me pidió un momento, después de esperar como vieron q ya habíamos bajado maletas por fin nos dejaron pasar a la villa, en la habitación había muchas hormigas en la cocina, hace falta mas iluminación ya que durante la estancia hasta el ultimo día q estuvimos por la noche encendieron las luces de las areas comunes, por que una vez q obscurece te tenias que salir de la alberca xq ya no se veía nada, considero q al restaurante le hace falta tener mas disponibilidad de los platillos q ofrece, al querer hacer check out tuvimos q dejar las llaves de la habitación en vigilancia ya q el personal llegaba mas tarde.

10/10
Exceptional
Damian, 25 Feb 2024
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El lugar de s excelente!

2/10
Poor
miguel, 18 Feb 2024
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Me cancelaron la reserva

10/10
Exceptional
César, 08 Nov 2023
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Excelente lugar para descansar y disfrutar de la playa, muy recomendable

8/10
Excellent
MARLON, 26 Aug 2023
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Muy cómoda para nuestra pequeña familia, muy fácil caminar hacia la playa, y el personal muy atento en todo momento.

10/10
Exceptional
Cristina, 31 Jul 2023
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Vacaciones en familia 2023

Yo me animé a reservar en este lugar porque vi muy buenos comentarios en la descripción. Y al llegar, la verdad quedé muy satisfecha. Excelentes instalaciones, todo funcional, te explican desde un principio el reglamento del residencial, lo cual también nos da mucha seguridad. La limpieza del lugar excelente, tanto en las habitaciones como en áreas comunes. El lugar ideal para vacacionar.

10/10
Exceptional
Rafael, 24 Jul 2023
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Excelente para descansar

10/10
Exceptional
Fernando, 18 Jul 2023
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Es un hermoso y tranquilo lugar para descansar.!!

10/10
Exceptional
Mario, 02 Jul 2023
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Excelente Lugar

El lugar es bastante agradable, la villa muy completa y bastante amplia, excelente vista e instalaciones, un pequeño problema con el agua caliente pero la repararon cuando lo reportamos. Sin duda regresaremos

10/10
Exceptional
Horacio, 30 May 2023
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Excelente lugar para vacacionar

Excelente lugar para hospedarse, muy cuidado, habitaciones increíbles así como las instalaciones

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