The Oriental Jade Hotel

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A stay at The Oriental Jade Hotel places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market. Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Special Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 0106639879
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

15

Optional fees

• Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
• Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1625000 per night
• Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English