The Mouses House Rainforest Retreat
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Hotel Description
With a stay at The Mouses House Rainforest Retreat in Springbrook, you'll be in the mountains, just a 1-minute walk from Gondwana Rainforests of Australia and 12 minutes by foot from Canyon Lookout. This 4.5-star chalet is 0.8 mi (1.3 km) from Springbrook National Park and 28.2 mi (45.4 km) from Robina Town Centre. Treat yourself to a stay in one of the 13 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. IPads and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
18
Optional fees
- Fee for English breakfast: approximately AUD 22.5 per person
- Airport shuttle fee: AUD 100 per vehicle (one way)
- Crib (infant bed) fee: AUD 5.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Important information
You need to know:
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age:
18
Optional fees:
- Fee for English breakfast: approximately AUD 22.5 per person
- Airport shuttle fee: AUD 100 per vehicle (one way)
- Crib (infant bed) fee: AUD 5.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
German
English
2807 Springbrook Road, Springbrook, Australia. See map
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Hotel Description
With a stay at The Mouses House Rainforest Retreat in Springbrook, you'll be in the mountains, just a 1-minute walk from Gondwana Rainforests of Australia and 12 minutes by foot from Canyon Lookout. This 4.5-star chalet is 0.8 mi (1.3 km) from Springbrook National Park and 28.2 mi (45.4 km) from Robina Town Centre. Treat yourself to a stay in one of the 13 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Kitchens are outfitted with refrigerators, stovetops, and microwaves. IPads and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
You need to know
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Fee for English breakfast: approximately AUD 22.5 per person
- Airport shuttle fee: AUD 100 per vehicle (one way)
- Crib (infant bed) fee: AUD 5.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities
Other
Concierge services
Airport transportation (surcharge)
Fireplace in lobby
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Spa services on site
Multilingual staff
Picnic area
Front desk (limited hours)
Sauna
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
In-room accessibility (in select rooms)
Tennis on site
Number of indoor pools - 1
Number of outdoor pools - 1
Outdoor tennis courts - 1
Free bicycles on site
Free self parking
Number of bars/lounges - 1
Free long-term parking
Wheelchair accessible (may have limitations)