Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated

Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.

This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel

Environment and landscapes

It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.

Eco resort next to Chichén itza. Best place to stay in town. Not much else around.

Nice...but!

There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy. Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT. The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...

A 2 star hotel at best

Definitely not a 5 star hotel. At best a 2 star. Everything is old, in bad shape and outdated from the 90s. Way overpriced for the service

Beautiful and relaxing.

Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.

Great Place to Stay at Chichen Itza

The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back

Staff was great hotel was in decline, could be Covid.

Excelent service,

If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.

This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!

Beautiful setting, no private access to the ruins currently due to covid

** A must on your vacation list ** I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife). But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias! The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!

The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.

I enjoyed this property. Bungalows in the jungle. Lots of animal nooses. Even frogs on the pathway. Very empty due to pandemic. They drove us to Chichen Itza and back as the private entrance is closed due to pandemic right now. Restaurant was good and fast too. They have their own tours and guides to Chichen Itza also which is nice. Room was spacious and nice. Beds comfy and cozy. Hammock on the porch was fun.

Amazing property

The hotel was great, the staff were friendly and helpful, and the grounds and setting are unmatched. We’ve stayed here six times and it never ceases to amaze me.

Very enjoyable stay. The park has some really amazing plants and the birds are wild. Hotel was closed for a while during COVID, but is coming back to life nicely.

Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.

This is a very unique property directly adjacent to the archealogical excavation at Chichen Itza. The service was excellent. We highly recommend going on the 5:00 to 8:00 am guided sunrise tour.

Great place

Great to have a place with an entrance to the site without having to fight the throngs ot tour groups. Very pleasant place to stay - when staying at the cabins, it would be helpful if the sign-posting was a bit better organized - in the evenings we managed to stray when returning (although it's a pleasant walk through the gardens).

This historic property is immediately adjacent to Chichen Itza itself making it the go-to lodging in the area. They have special arrangements with the park so we were able to see the sunrise over the ruins. The grounds are lovely; the rooms tastefully decorated. Downsides: the restaurant fare is mediocre except for the midday buffet which is extensive and tasty. The bed in the bungalow was VERY soft (like sleeping in pudding) and directly under the air conditioner's flow. The bathroom floor is treacherous when wet.

Staying inside Chichén Itzá!

It was incredible. You’re basically staying inside Chichén Itzá. The service was the best we had in all of Mexico. Incredible place. We can’t wait to come back!

Beautiful grounds. Direct access to the ruins of Chichen Itza. Great food and friendly people.

Highlight of our trip!

The setting is very authentic and practically magical. Pools are very cold but I’m sure that feels amazing when the weather is warmer. Front desk service was wonderful. Being able to enter Chichen Itza for the sunrise was very worth it but our tour guide was probably not one of the best. Focused more on pictures then history but some people would probably prefer that. You feel like your surrounded by the jungle but didn’t see any evidence of our close proximity in our room-which was gorgeous by the way.

The room and especially the bathroom were outdated. The water coming from the pipes in the bathroom smelled rotten. Towels and carpets were f very poor quality. The rook was full of insects. Overall a really bad experience. I strongly suggest to avoid. The gardens were beautiful but nothing else.

Amazing hotel! The service quality was superb. The early morning visit to The ruins is the way to go. Cost of the visit is only cash and 80$ per person but worth it. The pools are AMAZING AND THE BREAKFAST WIR other level of goooood

Beautiful property and friendly service. Our bungalow was amazing. Above expectations.

Very romantic, was impressed with the quality of staff and service

Excellent location! Well kept grounds and very friendly and helpful staff

Fantastic resort. We loved the two story bungalow with hammock on the terrace. Nice restaurant and pool area. Downside could only get WiFi in central areas and not in the bungalow. Would recommend.

Lovely property. Loved our villa with loft.perfect for our family of 5.finding the lodge for check in was very difficult. When you pull in at the large sign for hotel there is a guard who gives you a parking pass, drive in and turn around and go back out to the road, make a right and go about a half a mile to the first right the check in lodge is there!

Beautiful property. Perfect to relax among the nature!!!

Right next to Chicken Itza. Can see some structures from the lobby! Gorgeous grounds and pools.

NO WIFI

Beautifully located but confusing access. Schedule of dining and service facilities, namely open times not practical for a visitor who wants varied food service options. Breakfast was identified as a la cart or Buffett style but option was not available on certain days. Hotel management seemed to have a very confusing schedule that conflicted with advertised am3ni5ies.

The house wine at lunch was undrinkable. In the bar area the only choice was Chardonnay unless you ordered a bottle. Menu was good but needed changing daily. The cottage rooms were very noisy because of the traffic on the road and very cold. We were happy to be moved to the main lodge but oasis a prem to be in the other area and received no compensation after we asked. Staff were amazing. Needed some entertaining at night. Overall a nice time.

Only thing missing was internet in the room, otherwise it was perfect!

The place to stay if you are visiting Chichen Itza

This is, in my opinion, the only place to stay if you are visiting Chichen Itza. The hotel is right next to the site and as a hotel guest, we were able to take advantage of the sunrise guided tour. It was worth the $75 USD per person as there were very few people at that time and just my family and one more couple in our group with the guide. It is magical to be there so early. As for the hotel, you can also buy tickets to the light show from the hotel vs. waiting in line. As for service, that was definitely lacking. The grounds are lovely and we were fortunate to have a bungalow right outside one of the pools.

Great property and location. extremely helpful staff. Would take a look at the condition of some areas, a little outdated. But get compensated by the cleanliness of the property and the professionalism of the staff.

Beautiful grounds right next to the ruins allows you to visit the ruins early while it is cooler and before the crowds arrive. Sheets on the be were scratchy, but the other couple in our party wasn’t bothered by it.

Perfect place if you want to go tonchichen itza and avoid the crowds. The place is really nice nd the staff very friendly. Really worth it

The property is well maintained and beautiful. It is the perfect combination of jungle and escape.

One day it was very cold and heater did not work. Otherwise, everything was fantastic!

Great service, place, food and the best location to go to the archeological site of Chichen Itzá.

Beautiful and gorgeous place. The staff are welcoming and very accommodating. Our room was the cutest, clean and very comfortable. The cave pool was close to our room and are well maintained, clean and relaxing. The restaurants were elegant and food was great. The nature views all around were absolutely stunning and beautiful. Waking up in the morning to the beautiful sounds of the birds chirping and whistling were an unforgettable experience!!!

Nice Hotel close to Chechen Itza.

The food is good. A lot of trees, green, quite and relaxing. No plug in the room for the coffee pot.

Love the environment and closeness to the important touristic places. The people and employees are great!!

If you need to go to peramid

I stay this hotel because of there have entrance to peramid at the hotel so you don’t need to weak up so early morning. The land scape is very nice this hotel. Room is a bit out of Date. i book a suite with jacuzi but the jacuzi is not work. Even the aircon no cool come out of it Just a wind.And out tem is over 37c So it very hot in the room. Food is just ok. Wifi only in lobby but only Some time work. No phone for room service. If you need some thing in the night . Have to walk to lobby an it far and dark so it can be danger since you are in the forest. Best is Hotel land scape so nice. An easy to get in the peramid. Ps thay are a lot of bug in your room.

Average, for what you pay

Excellent location, right behind Chichen Itza. Staff were very friendly. We were hoping for a more local experience - we ended up getting one which was like any other resort, with average quality of the resort itself, food in the hotel etc. We thought it was a bit pricey for what else you get for this price in Mexico. Note that there was no wifi connectivity within the rooms - which is meant to be part of the authentic experience. The room we stayed in (Bungalows) was also meant to be authentic with a thatched roof - it did mean that there were a fair number of bugs and a cricket that was noisy through the night! But I don't know that the hotel can do much about it beyond the mosquito nets they provide.

Beautiful lodge

Lovely to go into the site early in the morning avoiding the queues. Staff are excellent

It Was Paradise

This hotel provided everything for a memorable vacation. The grounds were beautifully landscaped and the environment was quiet and peaceful. The staff was friendly and gave excellent service. You could relax in a hammock on your porch, meditate by the lily pond, get a massage at the spa, or lounge by the pool. Watching a peacock stroll by our window added to the elegant dining experience. There was a variety of shops, including a chocolate museum. Since the hotel has a separate entrance to the site, you can arrive early and beat the crowds.

excellent hotel, perfect location. its great for relaxing and enjoying nature highly reccomended, visited dec 2017.

Great hotel, excellent service

Fabulous natural hotel , very friendly and an excellent base for Chichen Itza

The hotel grounds are really charming, with curved walkways and trees overhead. It's directly next to the Chichen Itza ruins, meaning it's easy to get an early start and beat the crowds and the heat. If you prefer to drink bottled water, bring your own: The hotel and the connected stores charge around 5x what we paid at the supermarket. The room itself was beautiful, but poorly maintained. Our room was in a building with 3 other rooms, and there was very little soundproofing. The bathtub badly needed regrouting, and it made odd sounds when I stepped in certain spots. Wifi was out of range, and I was just barely able to get a cell signal (this part is charming if you have the right attitude!). The restaurant attached to the hotel lobby is wonderful. Overall, this is worth a stay for a night or two if you are visiting Chichen Itza.

Great place, great peopled

The Staff was awesome, Great food, Beautiful grounds, great pools, Right on Chichen Itza. Close to Ek Balam and great Cenote's.

Lovely

Amazing place right next door to chichen itza. You can walk in and enjoy before most of the crowds arrive. The grounds are beautiful the staff friendly and the rooms are nice

Lovely Hotel

Beautiful grounds and wonderful staff. Room was great and right next to pool.

Luxury stay at The Lodge at Chichen Itza

We booked a 2 night stay in a junior suite at the last minute and wish we stayed longer! This property is so lovely - it's a paradise oasis at the foot of Chichen Itza. We stayed in a separate 'cabana' style unit vs. the hotel that was so charming and clean. We enjoyed swimming in 2 pools and a delicious breakfast in the main restaurant. Nice bar in the evening for drinks too. We watched an Imax show on the Mayan history in the theater on-site. WI-Fi not available in the rooms, only in the lobby area. The staff was so friendly, professional, and helpful. The front desk helped us book tours to Chichen Itza for a day tour and the night time light show - amazing! We also toured nearby cenotes and the local town. The property had so many amenities, but we did not have time to try them all. A few stores, cafes, full service spa, bike rental, horse rides, hiking trails, buffet lunch restaurant, free parking, meeting room, and airport shuttle service.

Hotel just at the side of Chichen Itzá

It's probably the best hotel to stay when you want to stay just at the side of Chichen Itzá. The hotel even has its own access to the archeological site. The restaurants have excellent food and the hotel area is pleasing. No complaints.

Great Hotel With Easy Access to Chichen Itza

Given the location, I thought that this was a great hotel. We felt very welcome when we arrived, and arrangement were made for a guide to Chichen Itza the next day. After taking a two hour self tour through Chichen Itza we returned to the hotel, took a swim, and had drinks on the veranda overlooking a beautiful 200 year old tree. Dinner was good. Our hotel room was older but immaculate and the colored windows were beautiful.

Perfect'place in Chichen Itza!

We stayed here for two nights, were pleasantly surprise, the Lodge is situated adjacent to the site 2 minute walk, the grounds are beautiful and nicely maintained the rooms spacious and beds comfortable, the staff welcoming and attentive. A must stay if you visit Chichen Itza since it makes the visit less rushed and it was nice to take in the peaceful surroundings. Would highly recommend this place and we would most definitely come back.

One of the most beautiful places I've ever been!

Great location for visiting Chichen Itza. If your bungalow is in the back, you can escape the tour bus crowds. Breakfast with birds, peace, and quiet. Loved it!!!

Great hotel very close to the Maya site. I loved the birds songs in the early morning !

Nice hotel near the Chichen Itza park

It was nice hotel close to the Chichen Itza park. It is nice resort with facilities.

I highly recommend The Lodge at Chichen Itza for everything 1. location - walk-able distance to Chinchen Itza, great location/atmosphere 2. Service - excellent staff - met\delivered beyond my expectations; nice & friendly people. 3. food - wow, will definitely visit again.

Prefect for the Ruins

We totally enjoyed our stay at this hotel. The location is perfect for a visit to Chichen Itza. The hotel grounds are perfectly maintained and very lovely. The front desk arranged a private guide for us and he was very good and we were happy with our tour. The food was excellent, breakfast was included and was excellent. We also had a wonderful dinner and lunch. The only negative was the WiFi, we had an understand there was Internet on our room and once we arrived it was only available in the lobby. Our cottage was about a 3 minute walk, so that was inconvenient.

Bungolows amist the Mayan ruins

Wonderful stay! Relaxing and beautiful resort. We stayed for 2 nights at this resort and it was perfect during our Cancun vacation. I didn't want to have the kids (11 to 19) to have the tour bus experience. I wanted them to appreciate the ruins, the people and culture that surrounds this magical place. Absolutely worth every penny!

Diffently will stay here again

Loved the bungalows..pool in front of room all the iguanas and the male peacock.

Excellent location, peaceful and beautiful

We could have stayed forever. We all (adults and children) loved it. The pools were almost ours exclusively. The grounds are meticulous. The song birds, bullfrogs and night noises were other worldly. If you like old world charm, this is it.

Jungle elegance

What a great stay at "The Lodge Chichen Itza" We arrived a little late in the evening but was still met at the gate with a notice of our intended arrival. Picked up by golf type cart including our baggage and brought to the front desk where we quickly checked in and were told about the grounds and activities. Once our room was confirmed we were taken to our bungalow and baggage was brought inside for us. Beautiful surroundings and very nice bungalow. Woke up to the birds singing in the jungle every morning! Loved it and would certainly recommend it, so much so we would do it all again. Gary & April (The Frozen Few) Fairbanks Alaska

Great Property

We stayed one night at The Lodge and loved our visit. The place is very quaint and extremely well manicured. The access to Chichen Itza through the side entrance makes this a perfect place to stay. We were planning on seeing the night show, but you need tickets in advance, even though they don't charge for them. Needless to say we couldn't get them. But The Lodge does have a nice planetarium show on the history of the Mayans which is in the middle of the property and well done - worth doing. As for the lodging, there are 3 rooms per unit - so you share a covered deck or porch, which is fine. I read that some people could hear their neighbors, but as we didn't have one we had a quiet stay. We did wake up to a tarantula in the bathroom, as you are in the middle of the jungle. We informed the staff, how were a bit shocked, but the took care of it promptly.

Mansion Living in the Jungle

Could have not been more incredibly surprised! The grounds are a manicured botanical garden, pools deliciously cool, Mural Dining Room stately, rooms comfy and the mosquito netting draping over the bed romantic rather than cloying. Enjoyed some of the best Mexican cuisine on the trip here. Go with the bungalows if you can, well worth the extra money. Afterwards, lounge by the pool and be entertained by the symphony of unique bird calls. Don’t miss the sky show in the hotel’s observatory, or the nighttime light show next door at Chitzen Itza. Explore Chitzen Itza through their private entrance, come back for a great lunch and dip in the pool, then go back for the cooler afternoon. Plus, several of the main ruins can be seen from the hotel lobby.

Explore Chichen Itza from here.

We stayed two nights in this gracious hotel surrounded by jungle vegetation and birds. Several restaurants, comfortable beds, lots of outside relaxing space, pools. A private entrance allows exploring Chichen Itza, while avoiding line-ups at the main entrance. We had an excellent guide for the ruins. The hotel itself has a worthwhile Planetarium. We both loved our stay.

Very close to Uxmal

This inexpensive hotel is 2km from the ruins of Uxmal. Simple and comfortable, it is a great deal. The staff was very nice and the rooms very good. Two other hotels a but closer are >5 times the price. Nice view of the Uxmal pyramid and the forest from the rooms

Amazing location

Hotel is very nice, rooms are large and luxurious and in beautiful grounds. But main attraction is having Chichen Itza in the back garden with a private entrance so you can beat the crowds in the morning

Beautiful yet lacks some

The surrounding are beautiful, the bungalows are very nice and clean. The main problem was the bed was terrible. It had a 6 inch valley in the middle, made for a terrible night sleep. Bungalows are a distant from the restaurant and lobby, since there are no phones in the rooms, we made arraignments to have a staff member pick us up, they did not show up, not once but twice.

Perfecto

Excellent place to spend couple days

Great place to stay

We enjoyed our stay at the Lodge Hotel as it gave us a good experience when visiting the Pyramid We also enjoyed the Planetarium at the Hotel and if the light show had have been showing we would have loved to attend it but it does not operate on Mondays

Pretty terrific

We stayed for two nights right after a seven-night retreat in Tulum. Our bungalow had a definite WOW factor; walking into our cool, high-ceiling, gigantic room was a fantastic feeling after a week of minimal comforts. Tile floors, the giant, polished wood vertical blinds on the curved wall, clean, bright bathroom with excellent water pressure, a jet-tub, and a really comfortable bed made staying in this room an absolute joy. It also features a porch with a hammock, a table and two chairs with a view of the semi-private pool (our pool was for the three bungalows in our corner of the property). But the main reason I picked the Lodge at Chichen Itza was for the private entrance to Chichen Itza. We got to the line about fifteen minutes early, and a huge queue grew behind us. Getting in early actually allowed us to see the giant pyramid and the other sites before the vendors and giant busloads upon busloads of tourists crammed in. Having the space virtually to ourselves for two hours was really special and I'm so happy to have had that experience. On the not-so-great side, the food choices are limited & expensive. Breakfast is good but you have two places to choose from for your other meals. There is very little else to do, so you are forced to relax. You could spend $9 and a half hour watching the 360 film about the Mayans, but I could have lived without it.

Perfect for the ruins

This is a beautiful hotel if you stay in the lodges, the main building is noisier and smelly from bbq etc. The grounds are lovely and the 4 pools are very welcome in the heat but the smaller pools do get a lot of dead leaves etc in them. The food is very poor in the lunch buffet but breakfast is good and the a la carte restaurant is a better choice in the evening. The staff try very hard and are doing a great job. The easy access to the ruins means that a cooler and less crowded tour can be taken at 8am.

Excellent location and nice bungalows

The overall setting with extensive manicured grounds right next to Chichen Itza is beautiful and the bungalow rooms were well maintained and had a lot of character. The major benefit is the private entry post to Chichen Itza which allows easy entry and avoids the crowds at the main gate. The "Mayan Observatory" show is worth watching on the evening before going into Chichen Itza.

Beautiful bungalows in a beautiful setting

Beautiful bungalows in a beautiful setting. The grounds were amazing, the proximity to Chichen Itza is as advertised - right through the adjacent gate. Recommend a guided tour (Victor was fabulous) Will definitely stay here again and use it as my home base for future trips to see the ruins.

Gardens beautiful- must stay in bunglow!

Nice hotel right next to ruins! Gardens beautiful, food ok, staff with exception of reception staff great! Hotel in desperate need of updating and maintenance. Lots of huge tour groups passing through. The light show at pyramids was spectacular! Also went to informative planetarium show on the property. Get a guide and visit ruins early! By 9am bus loads of tourists arrive. Only major complaint was I paid for loft bungalow and they didn't want to give me the room I paid for. I insisted and crabby supervisor made us wait 1 hour before finally giving it to us! All else was great! This was a fabulous experience!

Beautiful park setting

Exceptionally well designed to meander through an interesting collection of identified trees. Birdwatching everywhere. The grounds are beautiful and offer a private gate to Chitzen Itza. Staff helpful, and our guide, Juan--excellent!! Restaurant was good in an ordinary way. Bungalows very comfortable, but a bit dark inside. Overall, a resort-like complex with everything available on site--stores, bar, pizza, and planetarium, but still able to maintain a great sense of privacy and a peaceful atmosphere. Greatness is just a few steps next door.

felt like Maya royalty

Loved being right on the edge of the pyramid site, with a private entrace, and in the jungle. The grounds and the pools are beautiful and the bungalow rooms and verandas are spacious and comfortable. The staff at the restaurant were friendly and gracious and the food was good. We enjoyed the planetarium show and relaxing by the pool as much as the ruins. An awesome 2 night stay, we could have easily stayed 3.

Idyllic tropical retreat

Absolute gem of a resort, perfect for an overnight stay before visiting Chichen Itza, only wish we had stayed for a day more. My husband had sustained a sports injury just before we arrived and the staff went out of their way to help,even finding a wheelchair so he could visit Chichen Itza without pain. We stayed in one of the bungalows, idyllically situated in a manicured jungle environment, beautifully equipped and decorated. We loved the evening and post Chichen Itza swim in the pool, absolutely perfect. The only thing we found a little strange about the room was the lack of a telephone to call guest services. We also ate at the restaurant and the buffet and really enjoyed the food. The lunchtime buffet was an absolute bargain and while we have seen other reviews that mention the restaurant meal as relatively expensive for Mexico we felt the price reflected the quality of food and service and were very happy with it. One note of caution and the only reason we gave 4 rather than 5 to comfort, falling asleep to the sounds of the jungle sounds idyllic but actually the jungle, or rather the peacocks we think they were, were rather loud until about 2 in the morning, so bring ear plugs or avoid mating season!

We were extremely pleased

We were extremely pleased from the moment we arrived to the time we left. The rooms, the grounds , the service. All fantastic Definitely worth going back !

Romantic quiet getaway

The hotel was amazing and perfect for a romantic getaway. I had no idea this hotel is the same as Mayaland (which I heard wonderful things about). My only regret is that we only stayed one night.

Mexico is the best!

I absolutely loved it here. I keep looking at pictures and want to book another trip soon.

Great location, great hotel

Just spent to lovely nights at the Lodge. We stayed in one of the bungalows that had a pool. Room was outstanding. Grounds were kept up extremely well and it was directly next to the Chichen Itza historic site. The hotels restaurant and bar were extremely accommodating. The first night we arrive late just as the restaurant closed. Instead of sending us away, the hotel arranged for the meal to be served in our room. The staff were also extremely helpful and friendly. I would highly recommend the hotel for anyone visiting Chichen Itza. It allows you to spend a lovely night in the hotel and beat the crowds for tours of the historic sites.

Loved it!

It was peaceful, beautifully well maintained with attentive helpful service. It was a paradise

excellent

excellent, best hotel around chichen itza!

Family trip to chichen itza

Family stay of 2 nights to visit chichen itza...very well located and easy to get into ruins early. Very well appointed bungalows in lovely grounds with several pools.....really comfortable. Reasonable choice of food....acceptable quAlity......BBQ offer best choice. Very good solution for 2 days visiting ruins

Extremely convenient

The Lodge is extremely convenient if you are visiting Chichen Itza. The hotel's entrance into the park is a massive bonus, to avoid the hectic crowds at the main entrance. The hotel itself is fine, nothing too exciting and wifi access is impossible outside of the immediate reception area. The lunch buffet offers a wide range of options.

Good hotel. Would return.

Cool hotel right in the jungle and the base of the ruins. Good place to disconnect and just chill. They will help you arrange any excursions. Recommend getting a guide and doing the ruins at 8am to avoid crowds. Our guide was great. Service at the hotel was really good with one exception. We paid extra for a hotel room with a view of the ruins and didn't get one. They did not offer another room or discount. The room we had was big with some nice chairs on the balcony.

Beautiful surrounding but older rooms

This is a property right within the Chichen Itza park grounds. The hotel surroundings & the bungalows look fabulous in lush tropical gardens. There is a planetarium on site which has a show about the stars during the Mayan reign. However, the main building and the rooms show their age. The room fixtures are ancient with faucets/shower leaking. There is a TV with 4 channels. The linen is clean but old and faded. The a la carte food was delicious and a bit on the high side. There are lunch buffets where beverages arent included. They know you dont have any other food option without having to take a lot of trouble going out of the property. But Chichen Itza/Piste is a small town - you only have other hotel based restaurants. The staff & reception were friendly. Reception was kind enough to give us a room at 9:00am in the morning when we got there by the morning bus into Chichen Itza. All records are manual, so checkout is a bit tedious as they tick through a long checklist and tally up any restaurant expenses.

Beautiful tropical paradise

The grounds, lodges and hotel facilities were beautiful. Listening to the magnitude and variety of bird calls in the morning was magical. Buffets for breakfast, lunch and dinner were pleasant. The large pool was well maintained, but the smaller pools were in disrepair. Proximity to the ruins couldn't be beat.