The Hotel on Pownal
8.8

Excellent

965 Guest reviews

8.8
Excellent
965 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.2/10
Comfort8.6/10
Condition8.6/10
Amenities8.4/10

146 Pownal Street, Charlottetown, Canada. See map

From  US$248.03

Price per night, 1 room

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Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
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Non-smoking
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6 room types | 6 room deals available

Superior Room, 1 Queen Bed

215 sq feet

1 Queen Bed

20 m2 / 215 ft2

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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Breakfast Included

Breakfast Included

Free WiFi

Free Parking

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Pownal Suite with 1 queen bed and jet tub

355 sq feet

1 Queen Bed

33 m2 / 355 ft2

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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Superior Room, 1 King Bed, Ground Floor

280 sq feet

1 King Bed

26 m2 / 280 ft2

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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Superior Double Room, Ground Floor

2 Double Beds

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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Superior Double Room, Upper Floor

280 sq feet

2 Double Beds

26 m2 / 280 ft2

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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One bedroom Queen Suite with kitchenette, Ground Floor

365 sq feet

1 Queen Bed

34 m2 / 365 ft2

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Phone
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Hotel Description

A stay at The Hotel on Pownal places you in the heart of Charlottetown, within a 5-minute walk of Confederation Centre of the Arts and Victoria Row. This hotel is 0.3 mi (0.4 km) from Beaconsfield Historic House and 0.4 mi (0.6 km) from St. Dunstan's Basilica. Make yourself at home in one of the 45 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Charlottetown? This hotel has 2483 square feet (223 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

LGBTQ friendly

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts major credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
19
Optional fees
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Other

Concierge services

Conference space

Coffee/tea in common areas

Laundry facilities

Television in common areas

Garden

Free breakfast

Multilingual staff

Free newspapers in lobby

24-hour front desk

Meeting rooms

24-hour business center

Conference space size (feet) - 2483

Conference space size (meters) - 223

Free reception

Conference center

Free bicycles on site

Free self parking

Computer station

Terrace

24-hour health club

Electric car charging station

Banquet hall

Vending machine

Uncovered parking

Outdoor furniture

Off-street parking

Wheelchair accessible – no

Bicycle parking available

Hotel reviews

8.8
Excellent965 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service9.2/10
Comfort8.6/10
Condition8.6/10
Amenities8.4/10
8/10
Excellent
Jody, 05 Apr 2025
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Very clean inside and staff are very good. The view was not great, as a run down building with graffiti and a lot of trash outside.

8/10
Excellent
Deanne, 02 Apr 2025
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Convenient and comfortable.

My boyfriend and I had a two night stay while in town to visit family. Friendly front desk staff and lovely lobby. Clean and very convenient location. Room had heat pump. No elevator and door to access room from outside didn’t always open with room key. Overall very comfortable stay.

10/10
Exceptional
Thomas, 02 Apr 2025
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Great spot

6/10
Fair
Sarah, 01 Apr 2025
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Staff were great, but needs some work.

Hotel was in a good location but the noise was a big issue. There is very little soundproofing in the building so we were woken up by the people in the room above us who were not being exceptionally loud. You could hear everything from the rooms around us and from outside.

10/10
Exceptional
Paula, 28 Mar 2025
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Great spot

8/10
Excellent
Bonnie, 18 Mar 2025
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Room was clean with comfortable bed

10/10
Exceptional
Katelyn, 09 Mar 2025
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Great time spent! Very lovely spot, would highly reccomend.

8/10
Excellent
Carl, 09 Mar 2025
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Room was somewhat small but very clean and pleasant.

8/10
Excellent
Karol, 04 Mar 2025
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Decent stay, property little run down but you can tell they are trying to keep clean and comforting. Room a little small but great price.

8/10
Excellent
William, 02 Mar 2025
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Good stay. Only drawback was being unable to turn down the heat in our room. It was set to 18 but it read that it was 23. Made it difficult to sleep as it was too hot

10/10
Exceptional
Jonathan, 21 Feb 2025
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.

10/10
Exceptional
Jonathan, 19 Feb 2025
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.

8/10
Excellent
Joanne, 10 Feb 2025
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The room was clean except the rug around the bed. The tv has no streaming services. Other than that the rest of the stay was fine.

10/10
Exceptional
Jake, 28 Jan 2025
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Accessible to restaurants

10/10
Exceptional
Jacob, 03 Jan 2025
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Good just little out of way

10/10
Exceptional
Robert, 15 Dec 2024
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Centrally located in the heart of the city.

8/10
Excellent
Maurice, 06 Dec 2024
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.

8/10
Excellent
Ross, 02 Dec 2024
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The front desk staff was terrific, especially the person that checked us in. She was helpful and friendly.

10/10
Exceptional
Micaela Pauline Angelica, 01 Dec 2024
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The area is 5 minute walk from downtown itself. The staff were helpful and attentive with our needs. will definetly be back again.

10/10
Exceptional
Kim, 01 Dec 2024
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The rooms are nice. Close to all the down town entertainment.

10/10
Exceptional
Pierre-Luc, 26 Nov 2024
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Thank you!

10/10
Exceptional
Tamara, 18 Nov 2024
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The room was clean and the hotel was very nice with a great location

10/10
Exceptional
Jordan, 17 Nov 2024
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Clean, affordable hotel!

10/10
Exceptional
Tina, 08 Nov 2024
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Loved this hotel for my work trip to PEI. Especially enjoyed the networking hour and the friendly staff.

6/10
Fair
Amy, 02 Nov 2024
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Central to downtown with easy parking. Hotel is not accessible - no elevator - and they pump a very a strong scent into all communal areas so do not recommend if you have scent allergies. Rooms also need a deep clean. Little privacy as you can hear everything from rooms next door and above and below.

10/10
Exceptional
Steffan, 29 Oct 2024
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Location is fantastic

8/10
Excellent
Janette, 28 Oct 2024
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Cute place. Very welcoming. Friendly staff. EV charging available

8/10
Excellent
Cynthia, 27 Oct 2024
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Greatlocation, clean and comfortable.

8/10
Excellent
Charles, 27 Oct 2024
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Centrally located downtown Charlottetown which you can easily walk to all downtown restaurants and shops. Staff are great. Property is well maintained. Beds are a little high in height but comfortable. Breakfast was very good. Recommend

8/10
Excellent
Lauren, 26 Oct 2024
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I liked how clean and updated it was. Friendly staff. Convenient location. The breakfast food selection was satisfactory. Eggs and sausage weren’t great and would recommend adding hash browns, more plain scrambled egg option and different type of sausage. Other hotels now have make you own waffle stations as well with their complimentary breakfast. Everything else was great!

6/10
Fair
BRENDA, 26 Oct 2024
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Noise frrom room above.

10/10
Exceptional
Kelsey, 19 Oct 2024
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Found this location on Expedia not knowing anything about Charlottetown. That being said, the room and location was perfect. Working walking distance to many, many wonderful restaurants and shopping areas. The evening happy hour was a wonderful surprise and the coffee and tea in the lobby was a welcome surprise. The ONLY minor opportunity that I wanted to mention is that a bit more variety at breakfast would be nice. Otherwise it was a perfect stay! All of the staff were welcoming and hospitable. Thank you.

4/10
Poor
Martin Lopez, 18 Oct 2024
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We can hear all the noise coming from the bathroom in the room next door. It sounds like their shower is in our room. The noise is terrible. We can't even hear our TV. This is not acceptable.

4/10
Poor
Brenda, 12 Oct 2024
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No staff at ckeck-in. Waited 20 minutes. Room was spacious and beds were clean but bathroom and glasses (wine) were horrible.

8/10
Excellent
Lorene, 09 Oct 2024
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The bed was 2 high and the room was cold. Couldn't get the heat on.

10/10
Exceptional
Cynthia, 06 Oct 2024
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Electric car charging station, excellent free breakfast, comfortable rooms and a fabulous, walkable location. Excellent value.

2/10
Poor
Li-Jun, 05 Oct 2024
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Had you ever been checked into a messy room?

Yes, we had! Arrived at the hotel around 6pm, booked 2 nights with Hotel.com a month ago. Surprised to find that the room assigned was a mess, no housekeeping was done, after dragging the luggage up to second floor (no elevator hotel). We had to walk back to the reception on the ground floor. Ringing the bell for service as before to get someone to help us. After a long wail, finally got a room in a different building. It was late we had go out for dinner. Came back to find that the vanity sink was not draining, the shower gel was empty, the room was very noisy, from next door or upstairs or construction early the morning. Even worse, we got locked out next day (cards didn’t work). The receptionists said I could have demagnetized the cards. Easy to blame someone! I had carefully put one in my jacket and another in my back pocket! So much for responsibility and accountability here I spoke to the manager at checkout. BTW, I did participate the Green program I thought it was an excellent idea: if you don’t need housekeeping in a two day or more stay, they would offer you $10 credit towards your bill which I didn’t get anything mentioned. Spending my time to do this review during our busy traveling is to help the hotel to improve the quality of the services or you could lose more customers like us.

10/10
Exceptional
Victoria A, 03 Oct 2024
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Noisy room, people tromping up and down the stairs, and the room mini-fridhe was really noisy at night. But the staff and amenities were delightful. Excellent breakfast. Nice area, good area to walk around in with shopping and restaurants.

6/10
Fair
Mike, 03 Oct 2024
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This hotel has wood floor joist construction. And the rooms have hard surface flooring. With these two combined construction features we could hear everything going on in the room above us (footsteps, furniture being moved around, luggage being dragged around the room). When I complained at the front desk about the noise, they told me they get numerous complaints about the noise. Our sleep was disrupted and we certainly didn't wake up feeling refreshed and ready for our day of being Charlottetown tourists. One other complaint is that the shower curtain had not been washed and it made the bathroom smell dank. Unfortunately because of these couple of issues, we will not be returning to the Hotel on Pownal. On the positive side, we did enjoy the hotel's location (proximity to entertainment, the ocean, and restaurants). Also, the hotel has bikes available for hotel guests to use - complete with locks. So if you enjoy that sort of activity, it's a bonus that you don't need to rent a bike.

10/10
Exceptional
Omabuwa, 03 Oct 2024
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Really nice hotel. Quiet, and close to everything!

10/10
Exceptional
Annette, 29 Sep 2024
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The hotel was quiet and very clean; the room comfortable. An outdoor covered sitting area allowed us to spend time outside even in the rain. The breakfast buffet offered many options and was good.

10/10
Exceptional
Andy, 27 Sep 2024
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My wife and I stayed at this lovely hotel between September 24-27 2024 and I can honestly say that it was nothing but fantastic. The staff were extremely friendly and accommodating throughout our stay and went out of their way to assist us. When our flight was cancelled last minute and we had no place to stay for several hours they were very sympathetic to the situation and extended our rooms which we greatly appreciated! I’ve stayed at other pricier hotels in town for work before but I can honestly say that I’ve not had as great an experience as I had this week. Thank you again to the management and staff at the hotel. You have definitely gained a repeat customer with me. See you next year.

10/10
Exceptional
Sherie, 26 Sep 2024
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We just happened upon this hotel as the one we had booked screwed up and gave our room away. The staff was friendly and helpful. They have a complementary happy hour featuring local wines and beers. You are walking distance to downtown so you can see the beautiful city and visit all the unique shops and restaurants.

10/10
Exceptional
Catherine, 23 Sep 2024
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Convenient walking distance to shops and restaurants. Staff was very friendly and helpful.

10/10
Exceptional
sheila, 22 Sep 2024
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Very friendly staff, clean and walking distance to shopping.

6/10
Fair
Shanne, 17 Sep 2024
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Rooms were cute and nicely done and the location is great. Breakfast was lovely. The bed was terrible- way too soft - we spent the whole night awake rolling back from the centre. Lots of reviews talking about how cute the yard is, which was true, the parking lot and front was nice. Our room had the view of the back yard which was basically a run down trap house. Graffiti on the outside, garbage everywhere. For $400 a night it was not what I was expecting - and you can’t see that anywhere from the road or google maps.

10/10
Exceptional
Neil, 15 Sep 2024
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I had to wait a few minutes for front desk staff, so that I could check in. Other than that, a very enjoyable stay and friendly staff.

8/10
Excellent
Robert, 14 Sep 2024
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Good location, friendly & helpful staff, nice breakfast selection, complimentary wine or beer at happy hour. Exterior could use an update & hallways freshened up. We have a nice stay!

10/10
Exceptional
sylvia, 12 Sep 2024
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Price was good for being very close to down town. Walking distance to confederation center and restaurants. Walked to water front abou 10 mins.

8/10
Excellent
Jennifer, 09 Sep 2024
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Great location to attend show at Confederation Centre. Staff was very nice. Room was small but clean. Everything we needed for an overnight stay. Would stay here again.

8/10
Excellent
Natasha, 08 Sep 2024
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Great proprety buy lot of noise from other patrons at the wee hours of the night

8/10
Excellent
Peter, 07 Sep 2024
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Great breakfast

10/10
Exceptional
Mario, 04 Sep 2024
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Good

8/10
Excellent
Vanessa, 02 Sep 2024
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The hotel is unassuming on the outside. The rooms were clean and well equipped. We were pleasantly surprised. Area around is central downtown and incredibly walkable. Free hotel parking. Would recommend.

6/10
Fair
Derrick, 02 Sep 2024
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The site was OK but the rate seemed over priced as this wwas a 3 star motel which was more expensive the a 4 1/2 star hotel in Moncton

10/10
Exceptional
B, 01 Sep 2024
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Great location

8/10
Excellent
Nancy, 01 Sep 2024
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Good stay

Great location and everything in walking distance. Breakfast was good with many choices. Other guests were noisy at 7 am and we could easily hear them in our room.

8/10
Excellent
Vinh, 01 Sep 2024
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Excellent location in the vicinity of everything. The room with King 2xDouble beds is great, except the one small bathroom.

10/10
Exceptional
Patrick, 30 Aug 2024
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No elevator, otherwise excellent. Fantastic room. Will be back!

8/10
Excellent
Nancy, 29 Aug 2024
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Too many stairs & no elevator. Also the bathtub didn’t have a grab bar & no shower safety mat. The shower was very slippery & dangerous. Also the water in the shower was either cold or scalding even when it was set at a certain temperature.

8/10
Excellent
Nancy, 29 Aug 2024
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Good location

8/10
Excellent
Elaine, 29 Aug 2024
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The hotel area was unusually loud this stay and the bed was incredibly squeaky. Great location

6/10
Fair
Katherine, 28 Aug 2024
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Ac was very loud

10/10
Exceptional
Jo-Anne, 28 Aug 2024
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Very nice proprietary

10/10
Exceptional
Verified traveler, 28 Aug 2024
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This was our first visit to this hotel and Charlottetown. We were very happy with our room especially the balcony. This hotel is off the main street and quiet and only minutes from the downtown shopping, entertainment and dining. We enjoyed our stay and will be back.

8/10
Excellent
Kathy, 26 Aug 2024
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Good location

10/10
Exceptional
Matt, 26 Aug 2024
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Wonderful time great location and excellent staff

8/10
Excellent
Lynne, 25 Aug 2024
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Na

10/10
Exceptional
nancy, 24 Aug 2024
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Island Girl

The room was clean and spacious. However, the bed was too soft for my tastes. I am sure the mattress would be fine for others though

4/10
Poor
Lena, 24 Aug 2024
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Okay. There is no elevator. I was so shocked but i guess it's old property so there isn't one. Inside the room was nice and clean but oh man. Walking up stairs with all the bags were quiet a work.

10/10
Exceptional
Candace, 22 Aug 2024
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Everything was excellent in the family suite!

10/10
Exceptional
Aline, 22 Aug 2024
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I appreciated that they offered GF options for breakfast.

8/10
Excellent
Paula L, 17 Aug 2024
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Room was fine. Carpet needed cleaning.

10/10
Exceptional
Sean, 16 Aug 2024
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Great for EV drivers with free charging on site. Polite and helpful staff.

6/10
Fair
Carol, 15 Aug 2024
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Was unclear there were no elevators - I asked for accessible room and none were available. Husband has bad knee. For the price it was not a great property. Room was average / few amenities.

6/10
Fair
Michael, 15 Aug 2024
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Good location, room was a good size and bed was comfortable. There is no pool and what appeared to be black mold in the bathroom. Quite pricy for what it is, would look elsewhere on a return trip.

8/10
Excellent
Tania, 14 Aug 2024
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Great location. Breakfast was good. Loved the wine and beer social hour.

10/10
Exceptional
Laurie, 14 Aug 2024
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Check in was easy, room was clean, parking easy.

10/10
Exceptional
Lynn, 09 Aug 2024
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The location was perfect for exploring the area. The room was very spacious, clean and comfortable......very nice staff as well.

10/10
Exceptional
Philip, 06 Aug 2024
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Super comfortable beds. Staff very friendly and helpful. Excellent breakfast. Nice and close to everything. Easy to walk downtown and to the waterfront.

6/10
Fair
hiromi, 03 Aug 2024
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the location was great, but the selection of breakfast was not great. i asked to have the checkout time extended 2 days before the departure day as i have an overnight flight. they could not let me know until the very morning (840am) and i had a 9am start tour booked. this system needs to change.

10/10
Exceptional
Kirk, 03 Aug 2024
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A great place

Nice place. New ish

2/10
Poor
Sandy, 30 Jul 2024
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Room was lacking in many ways - not enough towels, hair dryer broken, no natural light, not clean, no counter space in bathroom….I could go on! The breakfast was minimal and not enough for all the guests. The overall experience was terrible and when we asked for a different room we were told we got the “Expedia” room so clearly an inferior room!

6/10
Fair
Jay, 29 Jul 2024
expedia-logo-v2.pngTraveller

Staff were to the best of their ability helpful, but the manager never made an appearance to deal with a difficult customer issue. In a hospitality business (especially a hotel) this should be viewed as a significant concern where the leader of the staff is either unwilling or lacks the capability of meeting with hotel guests to find a solution.

10/10
Exceptional
David, 29 Jul 2024
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Great hotel with great staff.

10/10
Exceptional
Ronnie, 28 Jul 2024
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Very nice and quiet easy access

10/10
Exceptional
Kimberly, 27 Jul 2024
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Excellent location. Clean and comfortable. Staff was friendly and welcoming. Breakfast had basic options available (eggs, bread/pastry options, fresh fruit and yogurt etc.) and was decent quality. Would stay again.

6/10
Fair
Patricia, 27 Jul 2024
expedia-logo-v2.pngTraveller

Pros about this property are: Reception staff were wonderful; they were helpful, accommodating and polite. Free EV charging was a bonus! Wine & beer 5-6pm was a delight. Room was very large and spacious. Good water pressure. Comfortable bed. King bed was huge! Cons are: No soundproofing so it sounded like a herd of elephants above us. Air conditioner/heat pump was really loud; probably needs a good cleaning and some WD40. I put it on in hopes of drowning out the elephants and street racing. Housekeeping didn't clean our room until after 3:30pm but did do a good job except forgetting wash cloths. Tub is very slippery but noticed a mat in closet after my last shower :-( Hot items at breakfast were horrible; overcooked frittata and sausages. Want to really like this place because location is good too as away from outdoor music but still close enough for walking. But trying to sleep just isn't good.

10/10
Exceptional
Gracyn, 23 Jul 2024
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Great stay

8/10
Excellent
carrie, 21 Jul 2024
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Great location - spacious room

10/10
Exceptional
Debbie-Ann, 20 Jul 2024
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The room and main areas were nice and clean. The staff were very friendly. We liked getting a cookie on our arrival and a nice breakfast. We would definitely stay again.

10/10
Exceptional
Lucille, 19 Jul 2024
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Beautiful

10/10
Exceptional
Jannine, 17 Jul 2024
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Nice clean and good breakfast

Enjoyed this small hotel. Good location to walk to water front.

4/10
Poor
Allan, 16 Jul 2024
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Breakfast area was not clean, room had thin walls - noisy. TV didn’t work.

10/10
Exceptional
Robert, 16 Jul 2024
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Great Place

We enjoyed our stay, the room, hotel and staff were all great and it was perfectly located for walking downtown

6/10
Fair
Nivedita, 15 Jul 2024
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Room smelled like urine. Bathroom not very clean

4/10
Poor
Michelle, 14 Jul 2024
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Room wasn’t ready at the 4pm check in time. When we did get into our room - the room had an extremely strong smell of body odour. We had to ask front desk for air freshener - but no apology was received for same. The bathroom was quite dated, and a strong smell of urine was noted (maybe from the older floor heaters behind the toilet?). Room was loud from upstairs guests stomping, as well as being next to an outdoor patio. Lights were on outside all night. Beds and pillows comfortable.

10/10
Exceptional
anne, 12 Jul 2024
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Great staff and location

2/10
Poor
Sarah, 12 Jul 2024
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The Mattress was just terrirle I felt like I’m sleeping in the jail For this price COME ON GUYS ‼️‼️

10/10
Exceptional
James A, 11 Jul 2024
expedia-logo-v2.pngTraveller

Friendly staff and other guests

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