The Hacienda at Krystal Grand Puerto Vallarta

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With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 9.6 mi (15.5 km) from Nuevo Vallarta Beach. Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 13 years old are not permitted at this adults-only property.
• Contactless check-in and contactless check-out are available.

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
• Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
• Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish