The front desk is open daily from 8:30 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Queenstown Lakes District Council will upgrade wastewater infrastructure on Robins Rd (where the hostel is located). Both lanes will be closed from Robins Rd up to Hamilton Rd (opposite the hostel) from mid-January to early April 2026. After Easter, traffic will switch to one lane until late May 2026. Vehicle access for affected properties will be via the northern end of Robins Rd (near Hamilton Rd). Work hours: Mon–Fri 7:30am–5:30pm, some Saturdays, and brief night works may occur.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

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