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Hotel Description
With a stay at The Fern Denzong Hotel & Spa Gangtok in Gangtok, you'll be a 5-minute walk from Namgyal Institute of Tibetology and 5 minutes by foot from MG Marg Market. This spa hotel is 0.5 mi (0.9 km) from Flower Exhibition Centre and 0.6 mi (1 km) from Royal Palace. Make yourself at home in one of the 100 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must be of specific type(s): PCR
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 6
Minimum age for proof of COVID-19 vaccination requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 15
Property does not offer onsite COVID-19 testing
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows sanitization practices of Operational Recommendations for Hotels (FHRAI - India)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: INR 2065
- Christmas Eve (24 December) Gala Dinner per child: INR 1032 (from 5 to 10 years old)
- New Year's Eve (31 December) Gala Dinner per adult: INR 2950
- New Year's Eve (31 December) Gala Dinner per child: INR 1475 (from 5 to 10 years old)
We have included all charges provided to us by the property.
You need to know
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately INR 250 for adults and INR 200 for children
- Rollaway bed fee: INR 1200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Accessible facilities
Other
Elevator
Concierge services
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Free newspapers in lobby
24-hour front desk
Full-service spa
Designated smoking areas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Lockers available
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Hotel reviews
Traveller
TravellerFor one night stay was okay but encountered bugs in the room, which staff took care of it! Bathroom don’t have full covering door so water spills out in supposed to be dry area.
TravellerOver-rated 3 start property
Booked a club room. First night it had a stinking smell in the bathroom and had to get the room changed. The furnishings in the room were old. The club rooms faces a narrow street and all you can see from the room is the building on the other side. Services from the staff was just Ok - Housekeeping number would mostly go un-attended. On the positive side, the manager was very responsive and proactive. Location is very good as it is very close to M G marg. Overall, I found it to be a very ordinary and over-rated 3 start property.
TravellerHotel is near MG marg. Winter green premium rooms have good view of mountain if weather is clear. Hotel has a lift which is very rare in Gangtok. Tamarind restaurant serves very delicious food, bit pricey but quality is worth it. And was served very well by Sajana in restaurant. Buffet breakfast is also nice and had decent variety during our 3 night stay. Rooms were clean and amenities are decent for the price. Room has heater. Winter green premium rooms are huge sized. Bathroom is also big but could have been decorated better. Hot water in shower and wash basin takes lot of time in night. Day time , it is faster as more people are using it. Small glitch , otherwise no issues getting hot water. Reception staff - Jyoti is nice and did quick check out. Other staff - Sajid was very helpful. Special thanks to him. On our last day during check out , he helped us with our luggage as lift was under maintenance. Would recommend everyone to stay in this hotel. Room amenities , cleanliness and food quality is very good. Proximity to MG marg makes it suitable for tourists. Though its a steep walk up from MG marg.
TravellerClean room, location is good, value for money and supportive hotel staff
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Very good location, and service.
The views from our room were simply beautiful. Able to see Kanchenjunga range. The service by the staff from reception to housekeeping to restaurant is excellent. Each and every was very friendly, helpful and made us feel at home. The rooms are outdated and need an update. Location is very good. Few min walk to MG marg the most happening place . Breakfast was delicious and filling. The restaurant staff were very nice and willing to prepare anything you ask for. The manager was extremely polite, friendly and helpful.