The Empress Palace, Surrey, Canada
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Search

The Empress Palace

12788 Ross Pl, Surrey, Canada

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Free WiFi
Parking available
Dining services
Concierge
See all 29 amenities
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Other
Garden
Front desk (limited hours)
Business center
Express check-out
Number of meeting rooms - 1
Self parking (surcharge)
Terrace
Couples/private dining
Fully fenced
Uncovered parking
Carport
Outdoor entertainment area
Outdoor furniture
Off-street parking
Health or beauty spa nearby
Coin laundry on site
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchair accessible – no
Upper floors accessible by stairs only
Well-lit path to entrance

12788 Ross Pl, Surrey, Canada

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Hotel Description

A stay at The Empress Palace places you in the heart of Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. This hostal is 17.2 mi (27.7 km) from Port of Vancouver and 12.5 mi (20.1 km) from Metropolis at Metrotown. Treat yourself to a stay in one of the 14 individually decorated guestrooms, featuring heated floors. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay. Featured amenities include a business center and express check-out. Self parking (subject to charges) is available onsite.

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Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Pets not allowed

Check-in from: 2:30 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

You need to know

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and GBAC STAR Facility Accreditation (global expert).

Special Instructions

The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
  • Late check-out fee: CAD 100 (subject to availability)
  • Housekeeping fee: CAD 19.00 every 2 days
  • Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Hindi

English

Farsi

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The Empress Palace
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12788 Ross Pl, Surrey, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Entertainment
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Hotel Description

A stay at The Empress Palace places you in the heart of Surrey, within a 5-minute drive of Bear Creek Park and Holland Park. This hostal is 17.2 mi (27.7 km) from Port of Vancouver and 12.5 mi (20.1 km) from Metropolis at Metrotown. Treat yourself to a stay in one of the 14 individually decorated guestrooms, featuring heated floors. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay. Featured amenities include a business center and express check-out. Self parking (subject to charges) is available onsite.

Hotel policies

Check-in from2:30 PM
Check-in bymidnight
Minimum check-in age18
Check-out by10:00 AM

No elevators

Property confirms they are implementing enhanced cleaning measures

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Pets not allowed

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection

Property Alerts

You'll be asked to pay the following charges at the property:

  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

You need to know

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and GBAC STAR Facility Accreditation (global expert).

Special Instructions

The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CAD 100 for check-in between 10:30 AM and 4:00 PM
  • Late check-out fee: CAD 100 (subject to availability)
  • Housekeeping fee: CAD 19.00 every 2 days
  • Management fee: CAD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Hindi

English

Farsi

Amenities

Highlights of your stay

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Business facilities

Other

Garden

Front desk (limited hours)

Business center

Express check-out

Number of meeting rooms - 1

Self parking (surcharge)

Terrace

Couples/private dining

Fully fenced

Uncovered parking

Carport

Outdoor entertainment area

Outdoor furniture

Off-street parking

Health or beauty spa nearby

Coin laundry on site

Visual alarms in hallways

Handrails in hallways

Handrails in stairways

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

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