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The Empress Hotel Chiang Mai
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Hotel Description
With a stay at The Empress Hotel Chiang Mai, you'll be centrally located in Chiang Mai, within a 5-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate. This upscale hotel is 1.3 mi (2.1 km) from Warorot Market and 1.8 mi (2.9 km) from Sunday Walking Street Market. Make yourself at home in one of the 375 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
- Airport shuttle fee: THB 250 per person (one-way)
- Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
- Late check-out fee: THB 500 (subject to availability)
- Rollaway bed fee: THB 850.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Thai
English
Chinese (Mandarin)
Important information
You need to know:
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age:
18
Optional fees:
- Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
- Airport shuttle fee: THB 250 per person (one-way)
- Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
- Late check-out fee: THB 500 (subject to availability)
- Rollaway bed fee: THB 850.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Thai
English
Chinese (Mandarin)
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Hotel Description
With a stay at The Empress Hotel Chiang Mai, you'll be centrally located in Chiang Mai, within a 5-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate. This upscale hotel is 1.3 mi (2.1 km) from Warorot Market and 1.8 mi (2.9 km) from Sunday Walking Street Market. Make yourself at home in one of the 375 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age
Optional fees
- Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
- Airport shuttle fee: THB 250 per person (one-way)
- Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
- Late check-out fee: THB 500 (subject to availability)
- Rollaway bed fee: THB 850.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Thai
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Free wired internet
Number of restaurants - 2
Number of outdoor pools - 1
Conference center
Free self parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Free long-term parking
Terrace
Babysitting or childcare (surcharge)
Banquet hall
Wheelchair accessible – no
