Very Good
316 Guest reviews
Cnr Gordon & Malcolm Street, Suva, Fiji the Fiji Islands. See map
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A stay at Tanoa Plaza Suva places you in the heart of Suva, within a 5-minute walk of Holy Trinity Cathedral and Shree Laxmi Narayan Temple. This hotel is 0.3 mi (0.6 km) from Roman Catholic Cathedral and 0.5 mi (0.8 km) from Fiji Museum. Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Suva? This hotel has 4090 square feet (380 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Coffee/tea in common areas
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Library
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Wedding services
Pool umbrellas
Number of restaurants - 1
Conference space size (feet) - 4090
Conference space size (meters) - 380
Number of meeting rooms - 3
Number of outdoor pools - 1
Conference center
Free self parking
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Banquet hall
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
I like your clean property.
Great location
Handy location close to the city centre. Safe location clean and comfortable with a nice pool.
Easy to get around to town and work, helpful staff, quiet and lovely Friday program with a live band.
N/A
Easy access to other locations, friendly staff, well maintained
At dinner table order was taken but not served correctly. Dinner plate was not provided when asked coffee plate was given to ear dinner. We asked appetizer dish to be served first instead dinner came in etc. poor service
It looked like the entire staffs needed money to smile. My room was not serviced and when questioned they said that some of the cleaners didn’t come to work. The lady in bar didn’t give me my change.. I had to chase for it after finishing my drink. I think their Suva branch needs a shake up.. I am sorry I can’t give any positive comments.
Wonderful staff!
Clean, neat and very close to Nadi airport with friendly helpful staff. Good for over night. Inexpensive , however dated plus no restaurant nor in room wi-fi. ( in lobby)
Excellent
Convenient Comfort in Suva
Wonderful stay once again! Huge vinaka vakalevu to all the attentive staff! We’ll be back!
Very conveniently and the staff makes you feel welcoming
Lovely and friendly staff
Property is overrated
The property was very well maintained. Very clean and tidy. The staff were very friendly and the service was fantastic. Will definitely recommend it to my family and friends.
Will be back!
none
Great location and staff
Close to the downtown in Suva. You can walk to any places for shopping.
It is one of best hotels in Suva. Good location for business travelers.
The Rooms were updated and clean. The staff were amazin !
Staff very approachable, felt safe Food was great,excellent service
Really enjoyed my stay here -staff were fantastic and very friendly - good dinning options , short walk into town but taxi options very good too -room very comfortable and clean - highly recommend !!
Ok
While central to the business and port/wharf, the hotel is not value for money in term of its facilities. The breakfast buffet is pretty ordinary - limited choice and average quality. Had to push before getting a replacement for a faulty hair dryer. Renovated recently, the room was "fresh" enough.
The property has been renovated since our last visit and has been done well
Great spacious clean room with view.
Great staff, a very nice hotel even though under construction. Will definitely be staring again when in Suva.
We enjoyed our 2 night stay. Will definitely be back
The food was limited and not that good. Early morning cockroaches in the room when you turn the light on. Staff were amazing. Tried their best curry was the worst. Room cleaners made the beds excellent. Pool very exposed
Awesomeness in Suva!
Air conditioner vents needed a clean, but overall excellent condition, service and stay. We’ll definitely be back again to stay!
Almost there
Attention to detail were lacking in the cleanliness of the room I stayed in. Saying that, the hotel staff were outstanding with their service.
The stay at tanoe was alright i wouldnt say perfect. The only person that was doing anything was deepika. Room conditions were alright. Cleaning staff did a good job. One experience to share while dining for lunch a unknown person walked in wishing us happy new year and was selling products. That right there is unacceptable as we never know who or what that person can be accapable of. Staff and security allowed this to happen. Security needs to alert one particular person was seen on their phone and werent paying attention as who comes and goes. Breakfast was alright just need to lay attention when to remove old food or open packets away. We were charged for services that we didnt get. We ordered a drink and it was not available but we got charged we retified it with deepika and she made the correct adjustments. Also they need to update their room service menu as they did not have half of the things that was listed. Which is misleading to its guest.Overall it was an okay experience
Clean environment exceptional staff great place
Amazing
I was not allowed to check-in early and leave my bags by one staff member but when checkin at 3pm, I was told I could have checked in early and dropped bags but I was denied that opportunity. There is apparently different levels of training of staff. Suggest full training of staff. Breakfast was bit off. It was confusing as there was no note or message that we can order from kitchen like eggs etc. i didnt feel free to order anything as it was controlled heavily by staff. We have to order via staff member and not directly with chef. Rooms were renovated and was amazingly clean and nice.
The staff were very kind friendly helpful and accommodating towards us. I like the room and the breakfast is delicious with the variety of options for us. I started with a salad first..Def a must visit. Vinaka Tanoa✌️🙏
Recommend this hotel
I recommend this hotel. Easy walk into Suva central. Reception workers were so helpful. They found out the bus timetable and the cost for us They always greeted us with a smile and sorted out the taxi on our departure. Room clean and comfy. Buffet breakfast was delicious and dinner was good and at a reasonable price
Staff were friendly and helpful Didn't like today's omelet was not done properly Did tell the staff Otherwise everything else was good
Excellent and friendly staff
Very disappointed
Excellent customer service and the rooms are very clean.
Mr and Mrs Singh
Very clean hotel staff is very friendly we love ❤️ to stay when we are in Suva.
Very happy with our stay here
The staff here are so friendly and welcoming. Our room was as pictured online so no disappointment there, and the bathroom is pretty cool! Happy Hour in the bar is about 3.5 hours long with some pretty sharp specials, which we availed ourselves of. The bed, shower and free wifi were all spot-on (3 of my top criteria) and overall I'd highly recommend this hotel, and would stay there again.
Clean hotel with modern fresh rooms. Friendly staff. No complimentary water bottles as most hotels provide.
Great place
Was great rooms are clean and modern, The staff are great, close to town. Recommended.
The Fijian staff was amazing genuinely so very helpful and nice. Precious staff.
Nice stay
The hotel was nice and the staff was friendly.
Limited breakfast choices and coffee is yukky Laundry charges are overly pricey Bad air con...at 18 degrees cool temperature, we were boiling and sweating and when advised front desk,. They just apologized for the service :(
Room was large and staff was amazing. Only issue we had was the aircon was no cold enough for us
Cleanliness and friendly staff
staff friendly clean room and good service didn't like the awkward setting of the bathroom
Great location and catering. Customer service was beyond expectations.
Tanoa Plaza is in a great location for walking access to parks and amenities in Suva
AC system is pretty bad … Stayed here 10days Replaced the unit 3times still not good It’s 31 outside you come in to cool but get even hotter !!!!!
The modern look of the room is great. I did not appreciate how expensive laundry services are. How load the ac unit is when turned on.
Well -laced close to city centre snd walking distance to all places. Room well designed and price includes excellent choice for breakfast. Comfortable bed
Great location in the middle of the city with easy and quick access to the city/shops. The check in perfect, receptionist Emily or Emele went out of her way and helped us with the bags up amd even gave us late check out which was nice. Thank you
Nice place to stay friendly and helpful staff great breakfast menu rooms were reasonable. The wifi free for a day then you pay wasnt impressed about that but overall good place to stay and would stay here again
Its a beautiful and comfortable hotel
Can't fault at all. Brilliant service
Friendly helpful staff
The staff was excellent very helpful and all around good an happy fun environment.
The reception area gets quite noisy especially at night because of the bar. There should a separate dining area for people who want to dine separately
Staff were very friendly
The Staff were very friendly and helped with whatever I needed. The room was very nice to stay and quiet. Very convenient and would surely book for my next trip to Fiji.
The staff and service are extremely friendly and helpful. Highly recommended! And they offer the required RAT testing right at the hotel which is super convenient. Rooms are great, and location is convenient.
Nice location and a lovely room.
Great staff, nice atmosphere and good food.
Staff are great! This probably better hotel compared to others. Hygiene could be better
good location, excellent staff
I last stopped in this hotel 43 years ago when it was called Courtesy Inn. The location is still very good but I think the rooms are now very much smaller. almost too small. The staff are very helpful and very customer-oriented
Will not stay there again
Sewer so strong in bathroom hard to use .. dirty rugs in hallway ..,open elevator door to have trash left by cleaning lady
Amazing service, friendly and helpful staff. Spacious and clean rooms and amenities. Brilliant breakfast!
Tanoa Plaza Suva
Convient hotel fro work locally. Helpful staff
The property is standard
It came jst as advertised
It was great except flies in the cafeteria.
Disappointing stay
We were extremely disappointed with our stay. The hotel was under construction for the duration of our visit, which we were not notified of before checking in. There were no meeting rooms or places to congregate beyond the restaurant space, there was incessant drilling throughout the day, and the elevators were shut off for hours on end, meaning we had to walk up 6 flights of stairs to our room. This hotel is not worth $100+ USD a night in its current state. I would not stay here again.
hotel foyer is under renovation due to be finished on the 5 th march. rooms are very modern and very quiet. hotel is in a good location.
Have stayed here many times and enjoyed. But this time had some issues regarding finding my way around etc because it’s under construction. But staff especially reception excellent!
Friendly and helpful staff and the cleanliness. Breakfast was awesome. However i just qas not happy of the check in time. We were suppose to checkin at 11am but upon arrival they told us that chckin is 2pm. We had to wait around Suva until its 2pm.
The front entry door viewing....its complicate. Need something convenient to people to coming in and out.
My room was clean and the service was excellent. Very friendly staff. My frequent stay in the hotel was acknowledged and I was upgraded to a much more expensive room without any extra cost.
Overall services was excellent with professional staffs. Room was comfortable and clean.Thank you for your kind support during my stay.
They just need to do some painting on the outside building and to dress up the reception (front desk ). It’s to bare.
Cannot wait to return!
Excellent value for luxury accommodations, staff pleasant and attentive, excellent location All that I missed was a fitness center, which I understand is planned for the future. Will be back!
In shower soap holders in wrong location, to dangerous hit me twice in my arm elbows whilst talking shower, health and safety risk Please relocate No towel railin bathroom Also bed no good for two people, bends in, not comfortable
It’s fine just a few issues with maintenance, ac noise and we had an issue with a cockroach and a room mix up. But staff tried their best and were very friendly and nice. I would re visit. Breakfast could do with a little more variety and the ac units are pretty old so next after renovating all the rooms the ac units should be updated as well. The new rooms are very comfy and have a larger bathroom and a full length mirror compared to the old so that was great when our real room was ready after two days. All in all the hotel was apologetic and we received a nice not and flowers. It was a pleasant stay despite a few mishaps which understandably sometimes occur whilst renovations are in order. Just to reiterate the staff were absolutely lovely!!
Exceptional team, everyone seem really eager to make stay as comfortable as possible. I arrived very early in the morning and they went out of their way to let me check in as a room was available
The recent remodel is modern. Wifi worked great. Very nice linens and towels. Comfortable bed and pillows. Breakfast buffet is included with a nice selection. It is a great hotel for business people and seems to be sound proof If there were children I didn't hear them running down the halls. At first I was worried because my room was directly across from the elevators. I was never disturbed by any sound from it. Those kind of details make for a comfortable stay for guests. The staff was great, helpful and friendly. A few of them made an extra good impression upon my stay there. Mereoni in reception,and Suli the bellman. Temo and Ako wait help during the morning breakfast buffet and Petero the morning chef. All of the staff were wonderful, but these individuals are the type that go above and beyond to really make guests feel welcomed and provide outstanding service and are a credit to the hotel. I have stayed in other hotels in Suva, but this one will be my choice in the future.
Very nice and the staff were very friendly I really enjoyed my time there and would recommend this Hotel to family and friends
Good hotel with nice staff. Relatively expensive compared to what it has to offer.
Air conditioning is terrible. Tried 22 different rooms, same result. Noisy and inefficient cooling.
blocked shower draining and also blocked hand basin
Best location, super clean rooms, friendly staff
One of Suva best hotels. Clean and big room with city view. New furniture , free wifi, best location without noise vom streets. Very friendly staff. Will staying again st any time .
People are nice and friendly, room nice and clean and a comfortable bed. I was soo happy thanks to everyone G/B you all
Great customer service, very good breakfast. Location is also good!
Great
Enjoyed it the rooms amazing good upgrade
Not the best, but I'd go there again
I wasn't so impressed with the hotel, but I suspect that most others are no better in Suva and some doubtless much worse. It took us over 24 hours to get an extra chair for our room (only one was provided), and the first day our room had still not been cleaned by early afternoon although we had a 'please clean the room' sticker on the door from 9am - but they did respond immediately when we complained. Also there is renovation work going on, which is fine, except that heavy banging and drilling regularly started prior to 8am, which doesn't show much concern for the guests. I would stay there again but only because I suspect the problems are pretty general in Suva hotels and it looks better than most from the outside.
Very friendly staff and property was new