Tanoa Plaza Suva
7.8

Very Good

316 Guest reviews

7.8
Very Good
316 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service8.4/10
Comfort7.6/10
Condition7.8/10
location8.2/10
Neighborhood7.6/10
Quality8.0/10
Value7.4/10
Amenities8.4/10

Cnr Gordon & Malcolm Street, Suva, Fiji the Fiji Islands. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
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Hotel Description

A stay at Tanoa Plaza Suva places you in the heart of Suva, within a 5-minute walk of Holy Trinity Cathedral and Shree Laxmi Narayan Temple. This hotel is 0.3 mi (0.6 km) from Roman Catholic Cathedral and 0.5 mi (0.8 km) from Fiji Museum. Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Suva? This hotel has 4090 square feet (380 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 10:00 AM to 6:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately FJD 20 for adults and FJD 20 for children
  • Airport shuttle fee: FJD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: FJD 50 per night
  • Rollaway bed fee: FJD 80 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Library

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Porter/bellhop

Wedding services

Pool umbrellas

Number of restaurants - 1

Conference space size (feet) - 4090

Conference space size (meters) - 380

Number of meeting rooms - 3

Number of outdoor pools - 1

Conference center

Free self parking

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Banquet hall

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Hotel reviews

7.8
Very Good316 Verified Reviews
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Cleanliness8.2/10
Service8.4/10
Comfort7.6/10
Condition7.8/10
location8.2/10
Neighborhood7.6/10
Quality8.0/10
Value7.4/10
Amenities8.4/10
10/10
Exceptional
Muimui, 12 Apr 2025
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Very friendly staff and property was new

10/10
Exceptional
Jose J, 10 Apr 2025
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I like your clean property.

8/10
Excellent
Mataika, 07 Apr 2025
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Great location

Handy location close to the city centre. Safe location clean and comfortable with a nice pool.

10/10
Exceptional
Milika, 24 Feb 2025
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Easy to get around to town and work, helpful staff, quiet and lovely Friday program with a live band.

8/10
Excellent
Ranjani Lata, 11 Jan 2025
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N/A

8/10
Excellent
Rupend, 01 Jan 2025
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Easy access to other locations, friendly staff, well maintained

4/10
Poor
Bhupendra, 06 Dec 2024
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At dinner table order was taken but not served correctly. Dinner plate was not provided when asked coffee plate was given to ear dinner. We asked appetizer dish to be served first instead dinner came in etc. poor service

2/10
Poor
Imachal, 26 Nov 2024
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It looked like the entire staffs needed money to smile. My room was not serviced and when questioned they said that some of the cleaners didn’t come to work. The lady in bar didn’t give me my change.. I had to chase for it after finishing my drink. I think their Suva branch needs a shake up.. I am sorry I can’t give any positive comments.

10/10
Exceptional
Linda, 26 Nov 2024
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Wonderful staff!

8/10
Excellent
Louise, 30 Oct 2024
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Clean, neat and very close to Nadi airport with friendly helpful staff. Good for over night. Inexpensive , however dated plus no restaurant nor in room wi-fi. ( in lobby)

10/10
Exceptional
Salma, 29 Oct 2024
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Excellent

10/10
Exceptional
Marina, 27 Oct 2024
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Convenient Comfort in Suva

Wonderful stay once again! Huge vinaka vakalevu to all the attentive staff! We’ll be back!

10/10
Exceptional
Sileomalu, 14 Oct 2024
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Very conveniently and the staff makes you feel welcoming

10/10
Exceptional
Naomi, 12 Sep 2024
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Lovely and friendly staff

6/10
Fair
Arun, 01 Sep 2024
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Property is overrated

10/10
Exceptional
Yenktesh, 31 Aug 2024
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The property was very well maintained. Very clean and tidy. The staff were very friendly and the service was fantastic. Will definitely recommend it to my family and friends.

10/10
Exceptional
UNAYL, 29 Aug 2024
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Will be back!

8/10
Excellent
Rovina, 10 Aug 2024
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none

10/10
Exceptional
John, 26 Jul 2024
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Great location and staff

10/10
Exceptional
Sojung, 23 Jul 2024
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Close to the downtown in Suva. You can walk to any places for shopping.

10/10
Exceptional
Sojung, 23 Jul 2024
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It is one of best hotels in Suva. Good location for business travelers.

10/10
Exceptional
Lorraine, 13 Jul 2024
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The Rooms were updated and clean. The staff were amazin !

10/10
Exceptional
Simon, 09 Jul 2024
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Staff very approachable, felt safe Food was great,excellent service

10/10
Exceptional
Patricia, 29 Jun 2024
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Really enjoyed my stay here -staff were fantastic and very friendly - good dinning options , short walk into town but taxi options very good too -room very comfortable and clean - highly recommend !!

6/10
Fair
Ravend, 28 Jun 2024
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Ok

6/10
Fair
Florence, 27 Jun 2024
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While central to the business and port/wharf, the hotel is not value for money in term of its facilities. The breakfast buffet is pretty ordinary - limited choice and average quality. Had to push before getting a replacement for a faulty hair dryer. Renovated recently, the room was "fresh" enough.

10/10
Exceptional
Michael, 26 Jun 2024
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The property has been renovated since our last visit and has been done well

10/10
Exceptional
Penny, 10 Jun 2024
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Great spacious clean room with view.

10/10
Exceptional
Justin, 10 May 2024
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Great staff, a very nice hotel even though under construction. Will definitely be staring again when in Suva.

10/10
Exceptional
Roslyn, 31 Mar 2024
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We enjoyed our 2 night stay. Will definitely be back

6/10
Fair
Deborah, 23 Feb 2024
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The food was limited and not that good. Early morning cockroaches in the room when you turn the light on. Staff were amazing. Tried their best curry was the worst. Room cleaners made the beds excellent. Pool very exposed

10/10
Exceptional
Marina, 11 Feb 2024
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Awesomeness in Suva!

Air conditioner vents needed a clean, but overall excellent condition, service and stay. We’ll definitely be back again to stay!

6/10
Fair
Verified traveler, 21 Jan 2024
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Almost there

Attention to detail were lacking in the cleanliness of the room I stayed in. Saying that, the hotel staff were outstanding with their service.

6/10
Fair
Warsha, 18 Jan 2024
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The stay at tanoe was alright i wouldnt say perfect. The only person that was doing anything was deepika. Room conditions were alright. Cleaning staff did a good job. One experience to share while dining for lunch a unknown person walked in wishing us happy new year and was selling products. That right there is unacceptable as we never know who or what that person can be accapable of. Staff and security allowed this to happen. Security needs to alert one particular person was seen on their phone and werent paying attention as who comes and goes. Breakfast was alright just need to lay attention when to remove old food or open packets away. We were charged for services that we didnt get. We ordered a drink and it was not available but we got charged we retified it with deepika and she made the correct adjustments. Also they need to update their room service menu as they did not have half of the things that was listed. Which is misleading to its guest.Overall it was an okay experience

10/10
Exceptional
Rakesh, 07 Jan 2024
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Clean environment exceptional staff great place

10/10
Exceptional
Atelaite, 01 Jan 2024
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Amazing

6/10
Fair
ANISH, 26 Dec 2023
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I was not allowed to check-in early and leave my bags by one staff member but when checkin at 3pm, I was told I could have checked in early and dropped bags but I was denied that opportunity. There is apparently different levels of training of staff. Suggest full training of staff. Breakfast was bit off. It was confusing as there was no note or message that we can order from kitchen like eggs etc. i didnt feel free to order anything as it was controlled heavily by staff. We have to order via staff member and not directly with chef. Rooms were renovated and was amazingly clean and nice.

10/10
Exceptional
Sandra, 14 Nov 2023
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The staff were very kind friendly helpful and accommodating towards us. I like the room and the breakfast is delicious with the variety of options for us. I started with a salad first..Def a must visit. Vinaka Tanoa✌️🙏

8/10
Excellent
Jennifer, 11 Nov 2023
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Recommend this hotel

I recommend this hotel. Easy walk into Suva central. Reception workers were so helpful. They found out the bus timetable and the cost for us They always greeted us with a smile and sorted out the taxi on our departure. Room clean and comfy. Buffet breakfast was delicious and dinner was good and at a reasonable price

8/10
Excellent
Susan, 30 Oct 2023
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Staff were friendly and helpful Didn't like today's omelet was not done properly Did tell the staff Otherwise everything else was good

10/10
Exceptional
Robert, 14 Oct 2023
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Excellent and friendly staff

2/10
Poor
Wayne, 20 Sep 2023
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Very disappointed

10/10
Exceptional
Akariva, 26 Aug 2023
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Excellent customer service and the rooms are very clean.

10/10
Exceptional
Jagendar, 22 Aug 2023
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Mr and Mrs Singh

Very clean hotel staff is very friendly we love ❤️ to stay when we are in Suva.

10/10
Exceptional
Veronica, 14 Aug 2023
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Very happy with our stay here

The staff here are so friendly and welcoming. Our room was as pictured online so no disappointment there, and the bathroom is pretty cool! Happy Hour in the bar is about 3.5 hours long with some pretty sharp specials, which we availed ourselves of. The bed, shower and free wifi were all spot-on (3 of my top criteria) and overall I'd highly recommend this hotel, and would stay there again.

8/10
Excellent
Keyshuana, 27 Jul 2023
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Clean hotel with modern fresh rooms. Friendly staff. No complimentary water bottles as most hotels provide.

8/10
Excellent
D, 25 Jul 2023
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Great place

Was great rooms are clean and modern, The staff are great, close to town. Recommended.

8/10
Excellent
Brenda, 05 Jun 2023
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The Fijian staff was amazing genuinely so very helpful and nice. Precious staff.

8/10
Excellent
Verified traveler, 09 May 2023
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Nice stay

The hotel was nice and the staff was friendly.

2/10
Poor
Diana, 09 May 2023
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Limited breakfast choices and coffee is yukky Laundry charges are overly pricey Bad air con...at 18 degrees cool temperature, we were boiling and sweating and when advised front desk,. They just apologized for the service :(

8/10
Excellent
Tammie, 28 Apr 2023
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Room was large and staff was amazing. Only issue we had was the aircon was no cold enough for us

10/10
Exceptional
Lorima, 09 Apr 2023
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Cleanliness and friendly staff

10/10
Exceptional
Diana, 08 Mar 2023
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staff friendly clean room and good service didn't like the awkward setting of the bathroom

10/10
Exceptional
Vishal, 05 Mar 2023
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Great location and catering. Customer service was beyond expectations.

10/10
Exceptional
Neil, 24 Feb 2023
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Tanoa Plaza is in a great location for walking access to parks and amenities in Suva

4/10
Poor
S, 08 Jan 2023
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AC system is pretty bad … Stayed here 10days Replaced the unit 3times still not good It’s 31 outside you come in to cool but get even hotter !!!!!

10/10
Exceptional
'Moses, 01 Jan 2023
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The modern look of the room is great. I did not appreciate how expensive laundry services are. How load the ac unit is when turned on.

10/10
Exceptional
Veenay, 19 Dec 2022
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Well -laced close to city centre snd walking distance to all places. Room well designed and price includes excellent choice for breakfast. Comfortable bed

10/10
Exceptional
Ravinesh, 16 Nov 2022
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Great location in the middle of the city with easy and quick access to the city/shops. The check in perfect, receptionist Emily or Emele went out of her way and helped us with the bags up amd even gave us late check out which was nice. Thank you

6/10
Fair
Leena, 13 Nov 2022
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Nice place to stay friendly and helpful staff great breakfast menu rooms were reasonable. The wifi free for a day then you pay wasnt impressed about that but overall good place to stay and would stay here again

10/10
Exceptional
aneez, 26 Oct 2022
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Its a beautiful and comfortable hotel

10/10
Exceptional
Melina, 21 Oct 2022
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Can't fault at all. Brilliant service

8/10
Excellent
John, 11 Aug 2022
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Friendly helpful staff

10/10
Exceptional
Marseu, 08 Aug 2022
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The staff was excellent very helpful and all around good an happy fun environment.

8/10
Excellent
Kashmin, 04 Aug 2022
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The reception area gets quite noisy especially at night because of the bar. There should a separate dining area for people who want to dine separately

10/10
Exceptional
Jordan, 16 Jun 2022
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Staff were very friendly

10/10
Exceptional
Keemti, 23 May 2022
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The Staff were very friendly and helped with whatever I needed. The room was very nice to stay and quiet. Very convenient and would surely book for my next trip to Fiji.

10/10
Exceptional
Lisa, 21 May 2022
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The staff and service are extremely friendly and helpful. Highly recommended! And they offer the required RAT testing right at the hotel which is super convenient. Rooms are great, and location is convenient.

8/10
Excellent
Mark, 16 May 2022
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Nice location and a lovely room.

10/10
Exceptional
Ranjini, 04 May 2022
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Great staff, nice atmosphere and good food.

10/10
Exceptional
Ranjini, 02 May 2022
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Staff are great! This probably better hotel compared to others. Hygiene could be better

8/10
Excellent
Harold, 05 Apr 2022
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good location, excellent staff

I last stopped in this hotel 43 years ago when it was called Courtesy Inn. The location is still very good but I think the rooms are now very much smaller. almost too small. The staff are very helpful and very customer-oriented

4/10
Poor
phylis, 28 Jan 2022
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Will not stay there again

Sewer so strong in bathroom hard to use .. dirty rugs in hallway ..,open elevator door to have trash left by cleaning lady

10/10
Exceptional
Aisake, 28 Jan 2022
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Amazing service, friendly and helpful staff. Spacious and clean rooms and amenities. Brilliant breakfast!

10/10
Exceptional
Rupert, 19 Jan 2022
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Tanoa Plaza Suva

Convient hotel fro work locally. Helpful staff

4/10
Poor
mv, 15 Jan 2022
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The property is standard

10/10
Exceptional
Tuinasaqalau, 04 Nov 2021
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It came jst as advertised

8/10
Excellent
Vijay, 12 Mar 2020
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It was great except flies in the cafeteria.

4/10
Poor
Verified traveler, 05 Mar 2020
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Disappointing stay

We were extremely disappointed with our stay. The hotel was under construction for the duration of our visit, which we were not notified of before checking in. There were no meeting rooms or places to congregate beyond the restaurant space, there was incessant drilling throughout the day, and the elevators were shut off for hours on end, meaning we had to walk up 6 flights of stairs to our room. This hotel is not worth $100+ USD a night in its current state. I would not stay here again.

10/10
Exceptional
marcus, 25 Feb 2020
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hotel foyer is under renovation due to be finished on the 5 th march. rooms are very modern and very quiet. hotel is in a good location.

10/10
Exceptional
Verified traveler, 12 Feb 2020
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Have stayed here many times and enjoyed. But this time had some issues regarding finding my way around etc because it’s under construction. But staff especially reception excellent!

4/10
Poor
Verified traveler, 09 Feb 2020
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Friendly and helpful staff and the cleanliness. Breakfast was awesome. However i just qas not happy of the check in time. We were suppose to checkin at 11am but upon arrival they told us that chckin is 2pm. We had to wait around Suva until its 2pm.

10/10
Exceptional
Eletise, 02 Feb 2020
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The front entry door viewing....its complicate. Need something convenient to people to coming in and out.

10/10
Exceptional
Verified traveler, 22 Jan 2020
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My room was clean and the service was excellent. Very friendly staff. My frequent stay in the hotel was acknowledged and I was upgraded to a much more expensive room without any extra cost.

10/10
Exceptional
Verified traveler, 07 Jan 2020
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Overall services was excellent with professional staffs. Room was comfortable and clean.Thank you for your kind support during my stay.

10/10
Exceptional
Verified traveler, 05 Jan 2020
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They just need to do some painting on the outside building and to dress up the reception (front desk ). It’s to bare.

10/10
Exceptional
Alan J, 05 Jan 2020
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Cannot wait to return!

Excellent value for luxury accommodations, staff pleasant and attentive, excellent location All that I missed was a fitness center, which I understand is planned for the future. Will be back!

8/10
Excellent
Verified traveler, 06 Dec 2019
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In shower soap holders in wrong location, to dangerous hit me twice in my arm elbows whilst talking shower, health and safety risk Please relocate No towel railin bathroom Also bed no good for two people, bends in, not comfortable

6/10
Fair
Verified traveler, 25 Nov 2019
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It’s fine just a few issues with maintenance, ac noise and we had an issue with a cockroach and a room mix up. But staff tried their best and were very friendly and nice. I would re visit. Breakfast could do with a little more variety and the ac units are pretty old so next after renovating all the rooms the ac units should be updated as well. The new rooms are very comfy and have a larger bathroom and a full length mirror compared to the old so that was great when our real room was ready after two days. All in all the hotel was apologetic and we received a nice not and flowers. It was a pleasant stay despite a few mishaps which understandably sometimes occur whilst renovations are in order. Just to reiterate the staff were absolutely lovely!!

10/10
Exceptional
Verified traveler, 23 Nov 2019
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Exceptional team, everyone seem really eager to make stay as comfortable as possible. I arrived very early in the morning and they went out of their way to let me check in as a room was available

10/10
Exceptional
Roberta, 22 Nov 2019
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The recent remodel is modern. Wifi worked great. Very nice linens and towels. Comfortable bed and pillows. Breakfast buffet is included with a nice selection. It is a great hotel for business people and seems to be sound proof If there were children I didn't hear them running down the halls. At first I was worried because my room was directly across from the elevators. I was never disturbed by any sound from it. Those kind of details make for a comfortable stay for guests. The staff was great, helpful and friendly. A few of them made an extra good impression upon my stay there. Mereoni in reception,and Suli the bellman. Temo and Ako wait help during the morning breakfast buffet and Petero the morning chef. All of the staff were wonderful, but these individuals are the type that go above and beyond to really make guests feel welcomed and provide outstanding service and are a credit to the hotel. I have stayed in other hotels in Suva, but this one will be my choice in the future.

10/10
Exceptional
Verified traveler, 19 Nov 2019
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Very nice and the staff were very friendly I really enjoyed my time there and would recommend this Hotel to family and friends

8/10
Excellent
Verified traveler, 17 Nov 2019
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Good hotel with nice staff. Relatively expensive compared to what it has to offer.

8/10
Excellent
Verified traveler, 25 Oct 2019
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Air conditioning is terrible. Tried 22 different rooms, same result. Noisy and inefficient cooling.

8/10
Excellent
Verified traveler, 22 Oct 2019
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blocked shower draining and also blocked hand basin

10/10
Exceptional
larissa, 19 Oct 2019
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Best location, super clean rooms, friendly staff

One of Suva best hotels. Clean and big room with city view. New furniture , free wifi, best location without noise vom streets. Very friendly staff. Will staying again st any time .

10/10
Exceptional
Selia, 10 Oct 2019
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People are nice and friendly, room nice and clean and a comfortable bed. I was soo happy thanks to everyone G/B you all

8/10
Excellent
Verified traveler, 22 Aug 2019
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Great customer service, very good breakfast. Location is also good!

10/10
Exceptional
Myrinne, 10 Aug 2019
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Great

Enjoyed it the rooms amazing good upgrade

6/10
Fair
Verified traveler, 09 Aug 2019
hotel-logo-v2.pngTraveller

Not the best, but I'd go there again

I wasn't so impressed with the hotel, but I suspect that most others are no better in Suva and some doubtless much worse. It took us over 24 hours to get an extra chair for our room (only one was provided), and the first day our room had still not been cleaned by early afternoon although we had a 'please clean the room' sticker on the door from 9am - but they did respond immediately when we complained. Also there is renovation work going on, which is fine, except that heavy banging and drilling regularly started prior to 8am, which doesn't show much concern for the guests. I would stay there again but only because I suspect the problems are pretty general in Suva hotels and it looks better than most from the outside.

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