Taman Simalem Resort

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When you stay at Taman Simalem Resort in Merek, you'll be 13 minutes by car from Sipiso-piso Waterfall. This family-friendly resort is 11.2 mi (18 km) from Lake Toba and 28.2 mi (45.3 km) from Berastagi Fruits Market. Make yourself at home in one of the 100 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• A car is recommended for transportation to and from this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property recommends that guests bring their own vehicles to get around this 494-acre (200-hectare) resort and to visit nearby attractions. Shuttle service to resort facilities is available on request; guests can expect to wait at least 30 minutes for pickup. Resort shuttle service does not include the One Tree Hill area, where some accommodations are located. Guests may choose to rent a vehicle onsite (subject to availability; 3-days advance booking required).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

15

Optional fees

• Airport shuttle fee: IDR 950000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian