The hotel is well appointed with a reasonable gym and pool. There are two restaurants an upmarket Thai ( i didn't use ) and the main hotel restaurant which runs breakfast and supper buffets plus a 24 hour menu with Western and Indian dishes. The lobby has a coffee shop, which serves a great cup of tea and cake or makes a lemonade from sctarch. Finally there is a bar, which serves substantial snacks and has an outdoor terrace. I experienced excellent service across the board, particularly from the Tease team of Nikil, Simanpreet, Kapil and Shiv Pandey who looked after me (as a lone traveller), introduced me to others or just talked cricket. Thanks Taj City Centre Gurugram.

Was great

Excellent Stay and great Experience

I recently stayed at the Taj to celebrate my birthday, and I must say, the experience was truly exceptional. From the moment I arrived, the hospitality was warm and thoughtful. The staff went above and beyond to make my birthday special — from the beautifully arranged complimentary decorations to the delicious birthday cake, every detail was handled with genuine care. The hotel boasts top-notch amenities, including a well-maintained gym, a serene spa, and a large, pristine pool. The hot tub was especially mesmerizing — perfect for unwinding and relaxing after a long day. The breakfast spread was equally impressive, with a wide variety of fresh and flavorful options that left me completely satisfied. A special thanks to Ranjan for his outstanding hospitality and for going the extra mile to make my birthday truly unforgettable. Overall, the Taj delivered a luxurious, comfortable, and heartfelt experience. I would highly recommend it to anyone looking for a premium and personalized stay.

Excellent property. Not a far drive to the airport. Staff was very pleasant and accommodating. Clean, quiet, safe and comfortable

Awesome stass and food. Will come again soon

The fact that they upgraded our room without us requesting it and check in staff were so friendly right through our stay

Great hotel

Great service. Friendly staff. Polite. Helpful. I wish the concierge was more helpful.

Nice property but definitely out of the way.

Very good.

We stayed one night in Feb. Friendly staff during check-in process. We liked the traditional Indian welcome with the thali and tulsi mala along with a refreshing drink. Room and bathroom were clean. Gym facility was good and had electrolyte packets available. Breakfast buffet was pretty good the following morning. Overall, a good experience and would certainly recommend.

Worth it!

Worth staying

Excellent property, friendly and eager to help staff

Great location

The property is safe, with security checkpoints at several places on the property. The staff members were very helpful at the checkout desk and 3 restaurants on the property I visited. It is very clean, and the view from my room was excellent. I enjoyed my stay.

friendly staff and good service

Very good service and friendly staff. rooms are good. Good food. nice gym as well. some metro noise. Food options were good. well labelled food.

Cleanliness and Services were excellent

We recently had the pleasure of staying at this wonderful hotel, and I can honestly say it was an unforgettable experience! From the moment we stepped through the doors, we were immediately struck by the stunning ambiance. The decor is a perfect blend of modern elegance and classic charm, creating a warm, inviting atmosphere that made me feel right at home. The lighting, the music, and even the scent in the air were meticulously curated to enhance the sense of peace and relaxation. What truly set this hotel apart, however, was the exceptional staff. Every single team member we encountered went above and beyond to make our stay special. From the friendly receptionists who greeted us with genuine smiles to the housekeeping staff who were always discreet and efficient, their attentiveness and kindness were unparalleled. We felt as though they were all truly invested in making sure we had a perfect stay. Every request was met with a positive attitude and a genuine desire to ensure our comfort. The food choices were amazing, the best breakfast buffet with a wide variety of choices is a must have. If you're looking for a place that combines impeccable service, a beautiful environment, and a sense of warmth that makes you feel like family, this hotel is the perfect choice. I will undoubtedly be returning the next time I'm in town!

Everything was good

Comfortable stay

Great location, beautiful hotel, comfortable rooms, good food, good service.

Everything about this hotel was excellent

Excellent service , Clean upscale property

Great stay

Great service from start to finish. Amazing food.

Friendly

All staffs are friendly and supportive. Room condition was also good

.

Hotel was lovely and staff very polite and attentive. Would be happy to stay again next time I'm in the Delhi/Gurugram area.

Lovely suite on 11th floor for a staycation. We loved the service and the meals. The pool was great and had whirlpools for enjoying in the heat.

I had a wonderful stay at Taj City Centre Gurugram! The room was clean, comfortable, and well-appointed. The staff, especially Sadaf, Sylvester, and Charu, were incredibly helpful and friendly. Their positive attitude and willingness to assist made my stay even more enjoyable. I'm looking forward to my next visit! Thank you for the great service!"

Amazing customer service, staff gave a warm welcome and were very helpful. Property is beautiful and very clean.

Top notch. huge breakfast and great bathtub in the room. Highly reccomend using the sauna and steam room. I went in the morning and I was the only one in the spa.

Nice property. Great staff.

Good food and enjoyable stay

Good location and well kept. Perfect for business trips !

Good hotel and recommended!

This hotel has an amazing staff & the food is incredibly delicious. The morning breakfast Buffet displays a variety of the best dishes of the Indian cuisine. The master chef greeted me at my table to ensure everything was to my satisfaction! Excellent service and customer obsession is definitely their priority.

Excellent staff, decor, and food.

My stay at Taj City Center, Gurugram was nothing short of extraordinary. From the moment I arrived, the staff pampered me as if I were royalty. I experienced a minor tummy issue, which I reported to the staff. To my surprise, the chef personally came to check on me, ensuring everything was okay. They made me feel incredibly special, turning a small issue into an opportunity to show their exceptional care. The staff were consistently helpful and attentive. My room was top-class, very clean, and comfortable. I want to extend my heartfelt thanks to the entire staff, especially the front office and the chef. Another highlight of my stay was the Malabar food festival, conducted by a talented chef from Kerala. The food was absolutely delicious. I must say “My belly is full in Delhi!” I highly recommend Taj City Center, Gurugram for an exceptional and memorable stay.

Na

Great hospitality, professional and courteous staff, elegant properties, great breakfast.

This is really a beautiful hotel and had the best service that we experienced from any other 5-star hotel in India. We found everyone super professional and helpful and everyone spoke good English (we are from US). The restaurant was good and had a very wide range of food options including both Indian and non-Indian. We were able to book excellent laundry service, as well as order a private car to take as to Agra (Taj Mahal). Also, at the spa, best massage ever.

BEST PROPERT FAMILY FRIENDLY

Fantastic stay for a weeks work trip, service was absolutely amazing and i couldnt have asked for more. Everyone was super helpful , coming back from a day in the office it was like walking into a zen zone - with calimng music and relaxed vibes. The Thai restaurant was really good - i would highly recommend it to everyone!

No complaints

Excellent service throughout. Ritesh is fantastic.

Great hotel. Very clean.

The Taj City Centre is a definite 5 star resort. The staff were very polite and accommodating. Breakfast was diverse and plentiful and the staff provided in-room breakfast and a bagged breakfast on 2 days where we had to leave early. The Thai restaurant on-site was also exceptional.

Not much amenities

We had an excellent stay. Rooms were very comfortable and staff was courteous and helpful.

Wedding at the property added to the noise levels.. but had to manage with it.

This time, I was given non metro facing room. so no noise distrubance. Nice Gym and spa. Just two restaurants but compensated by friendly and helpful staff. Will stay again

Slightly disappointed in having to wait for attendee verification of my entitlement to use club room and choice of drinks available.

Average food and bad quality

Breakfasts were a good introduction to the glorious food of India. There’s enough variety to surprise you everyday. The lounge access was very convenient for evenings you prefer to Just hang around instead of do “proper” dinner. The staff just goes above and beyond their duties. Really have nothing

Great staff, and extremely clean.

Staff not very attentive at breakfast. In more than one instance, we asked multiple times for breakfast items which were just forgotten. Some basic things missing in the rooms e.g. there is no bottles water. We had organised an airport pickup which was incorrectly organised also (2 cars sent instead of 1).

excilent

Clean and luxurious. Nice staff

Very nice and polite staff, rooms were spacious

Excellent property. We enjoyed our stay.

Nice property better then I expected!

Everything is lovely !

I recently stayed for a night and had a pleasant experience. The staff was courteous and accommodating, ensuring a smooth check-in process. The room was clean, comfortable, and well-maintained. The hotel's location was convenient. Overall, I enjoyed my brief stay and would recommend for those looking for a comfortable and hassle-free accommodation option.

TAJ? not TAJ super expensive transport and food compared to TAJ Cedade de goa or even TAJ downtown Dubai, super expensive transport and food. i live to live in TAJ property but not sure if i will stay here again.

Stayed at Luxary room for two night at 7th floor. Noise from Metro till 12 and then early morning again. Thermostat is not working properly 31st morning breakfast was shifted to banquet hall which was very badly organised. Overall very bad experience. Not coming again

Excellent service. Lounge/club access services were not great

Taj Property and Staff never disappoints. The care, quality and attention continues to top class.

Who is very clean the bathroom in the room we’re beautiful, we went to the spa, and it was amazing. Lunch was great as well.

Great ambiance, Friendly and understanding staff.

Beautiful hotel with awesome staff will stay again

Best stay in Delhi

The daily breakfasts were so good with big varieties. I had 2 dinners in 2 separate restaurants there as well and my family and I were very happy with the selection and service. Overall this was the best hotel I had stayed in Delhi so far and will definitely recommend and come back here again next time.

Excellent service, everyone was very helpful and friendly. Room was clean and comfortable.

Very relaxing and excellent food!!!

Excellent option

Great staff. Very polite and customer service oriented. Breakfast was incredible

excellent

The staff goes above and beyond every time I stay here. They are so kind and welcoming I feel like I”m coming home each time.

Checking in was easy, all the staff were very courteous, friendly and very helpful. I will definitely come back for a stay at this hotel.

Beautiful hotel with very courteous staff. Clean with a lovely Thai restaurant. Good variety of food available during lunch

taj service and guest treatment too good

super service , like taj always ,given up suit upgrad . amazing food, breakfast room service and very friendly staff ,what more can you ask .

Distance from Airport was Good , I would still prefer the Taj Hotels in Delhi

This property seems more beneficial for corporates visiting with a close by office, for fun trips with family , would not recommend this place. This is bare bones hotel with limited facilities and space .

Staff is very welcoming.

Very royal and cultural

All staff goes above and beyond!

We stayed there for one night. Nice staff. Great food options.

Excellent stay, may need little updating the facility though. People T TAJ are the best assets anyway.

The hotel gave us an upgrade to presidential suite. That was unexpected! We thoroughly enjoyed our stay

Excellent

Best stay ever , loved it

It was amazing, my family loved the stay too . The food was great additionally the staff was helpful . Keep it up

I absolutely loved dining at Thai restaurant. Master Chef Nisa Yimthong was outstanding. She took the time and came over to suggest and recommend dishes that we should try. It was very tasty. I would definitely come back and recommend it to everyone to visit.

good location and great service.

Good staff was friendly Specially Akshit at breakfast cool and friendly guy

Clean and very friendly staff. Ample size rooms with bath tub and standing shower. Have everything on premises to stay, relax, and rejuvenate.

Beautiful property conveniently located in the heart of Gurugram. Staff does everything possible to make sure you have an excellent stay. Clean and comfortable rooms and excellent food and amenities

New property which is good and clean and has good connectivity. It is 5 min walk from metro station. Staff can be a bit slow to act upon requests. Otherwise hotel is v good.

Pleasant Stay

The stay was pleasant and loved the ambience of the hotel.

The stay was pleasant.

Staff needs improvement

They couldn't serve two different teas at the same time, had to wait 15minutes to get breakfast. Overcrowded place..

Amazing property but the restaurant service was poor and below average. Not something one would expect at a Taj. Service at par with a smaller 3 star property.

Wonderful service and great food! We will be back.

Wonderful stay! Great people and incredible service. This will be our go-to hotel when in or around Delhi.