You need to know

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Special Instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests will be denied boarding by the local port authorities if the required information is not received at least 48 hours in advance. This cruise ship's 2 nights, 3 days itinerary includes the same first and last day as noted above, as well as the following: Day 2: Tai Chi in the morning followed by light breakfast. Visit Bai Tu Long Bay, kayak at Tra San and Vung Ha Island. Lunch and dinner served on board. Overnight on board in Cong Do area. Please be advised that this property is a cruise ship not a standard hotel. Guests must contact this cruise ship 3 days in advance to arrange transportation from their hotels in Ha Noi to Halong International Cruise Port, which is 3.5 hours away by car. Following the cruise, a van will transport guests back to Ha Noi.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Airport shuttle fee: VND 50 per person (one-way)
• Airport shuttle fee per child: VND 45 (one-way), (up to 11 years old)
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English