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19 Apr 2025
Saturday
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20 Apr 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Southern Cross Atrium Apartments, you'll be centrally located in Cairns, steps from Cairns Central Shopping Centre and 10 minutes by foot from Cairns Esplanade. This upscale aparthotel is 1.1 mi (1.8 km) from Cairns Marlin Marina and 13.9 mi (22.4 km) from Palm Cove Beach. Make yourself at home in one of the 160 guestrooms featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Hotel policies

No elevators

Events/parties not allowed

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 72 hours

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We have included all charges provided to us by the property.

You need to know
  • Free in-room WiFi has a 2-device limit.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property is professionally cleaned
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
  • Rooms that have king beds are zipped-kings that can be split into 2 single beds.
Minimal age
18
Optional fees
  • Crib (infant bed) fee: AUD 12.50 per night
  • Rollaway bed fee: AUD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Accessible facilities

Other

Gift shops or newsstand

Barbecue grill(s)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Picnic area

Sauna

Designated smoking areas

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Number of outdoor pools - 3

Free self parking

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

Hotel reviews

8.4
Excellent1371 Verified Reviews
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Cleanliness8.6/10
Service8.0/10
Comfort8.2/10
Condition8.4/10
location8.4/10
Neighborhood8.4/10
Value8.4/10
Amenities8.4/10
10/10
Exceptional
Anthony, 06 Jan 2025
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This is an amazing place and as someone who has just recently relocated to Cairns it was a great place to stay while try to find a house, I will definitely recommend it to my family and friends.

8/10
Excellent
Jonathan, 01 Jan 2025
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Comfortable place to stay when in Cairns. Can easily walk to the marina for water activities.

10/10
Exceptional
Amanda, 24 Dec 2024
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Stayed here for a week with my boyfriend! We both enjoyed our stay very much! I loved the pools and the space in the rooms! Nice to have a kitchen to cook and had everything we needed. Would stay here again

10/10
Exceptional
Charles, 23 Dec 2024
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The staff are always very friendly and helpful. Great location and every imaginable convenience within walking diatance.

10/10
Exceptional
colin, 14 Dec 2024
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All of the above, it was a great holiday

10/10
Exceptional
Irene, 03 Dec 2024
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Everything was lovely except the stairs.There is no lift.

8/10
Excellent
Philip, 18 Nov 2024
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Good location for walking downtown.

10/10
Exceptional
Novalija, 04 Nov 2024
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All good 👍

10/10
Exceptional
Bianca, 04 Nov 2024
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A good, simple and clean place to stay if you are out and about, and need a place to rest after a busy day.

8/10
Excellent
Geraldine, 31 Oct 2024
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It was very close to shopping center and about a 15 minute walk to the the waterfront. Very walkable area and close to restaurents. Cost to airport was about $20 using Uber. It was a bit older property but still met our needs of doing laundry and walking around Cairns to go on tours.

8/10
Excellent
Anthony, 30 Oct 2024
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Value for Money

Handy to Cairns Central for all shopping needs. Not near the water (but we didn’t pay for the view). Three stories with no lifts. Ask for the ground floor if stairs are not your thing (32 steps to the top floor!).

10/10
Exceptional
Niluka, 15 Oct 2024
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It wasn't quiet at all

10/10
Exceptional
evan, 15 Oct 2024
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Amazing pool area

6/10
Fair
Romaine, 11 Oct 2024
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Good grounds and pools. Bathroom smelt. Had to make sure to keep bathroom door closed

8/10
Excellent
HELEN, 05 Oct 2024
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The stay was clean, comfortable and everything I wanted was in walking distance

10/10
Exceptional
Joanne, 05 Oct 2024
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The apartment was centrally located. The staff on reception were very helpful and you could book trips through them. The area around the apartment was immaculate as were the pools. We loved our stay and will return.

8/10
Excellent
Anne, 29 Sep 2024
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For a budget hotel the property is excellent value. It may not be in the best area of Cairns but we felt completely safe and it is handy for the town and train station. The staff are friendly and check in is very easy. We stayed there for 2 nights with-a break in between, the first room was a bit tired looking but was clean with good facilities in the room. The second night the room was excellent and had obviously had a makeover although the shower pressure was very low. We would recommend as a value for money hotel.

10/10
Exceptional
Lucy, 26 Sep 2024
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The area was quiet, lovely pool and very close to amenities. There was only a little bit of noise when the train went past but that wasn’t through the night so not a problem. Pool could have done with some umbrellas to provide some shade as not really any natural shade throughout the day. The staff were a little rude, when reporting an issue with the TV I was met with a little attitude from a staff member. But other than that the place itself was perfect.

10/10
Exceptional
Rachel, 17 Sep 2024
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Very happy. Just a bit surprised toilet near pool closed when people swimming.

8/10
Excellent
Denise, 08 Sep 2024
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I liked the excellent swimming pool, the flow through air, the cleanness of the apartment. Could be a bit noisy if people come in late.

10/10
Exceptional
David, 08 Sep 2024
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Close to everything

6/10
Fair
dima, 05 Sep 2024
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Overall not bad,the only problem was that the walls are thin you can hear neighbours,also smoking neighbours wasn’t pleasant,kitchen a little bit small,but sauna was excellent.

6/10
Fair
Lorraine, 02 Sep 2024
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The apartment was way too noisy, Office works was on the other side of wall. trucks/containers coming in at 6 am most week days. housekeeping never gave us sugar or soap (wednesday they came and changed sheet made bed) BUT NO more soap or sugar, tea, coffee, etc had to get our own.

6/10
Fair
ALEXANDER, 26 Aug 2024
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Didn't like the Tradies getting up early and starting their Utes at 5am or the garbage truck just outside the window, was on the 2nd story room, next time will ask for ground floor apartment, but all good!

6/10
Fair
John, 23 Aug 2024
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The rubbish collection on the property with large metal waste bins is very loud and in the early hours. Our room was right where the large truck made as much noise as possible.

8/10
Excellent
Trevor, 20 Aug 2024
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Exactly what we needed for our stay in Cairns. Great sized unit that felt like home away from home. Right next door to Cairns Central Shopping Centre and railway station. Easy walk to esplanade.

8/10
Excellent
Rhonda, 19 Aug 2024
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Apartment was lovely and fairly spacious. Bed was comfortable and there was a balcony with table and chairs so nice area to chill. Pool areas were nice. Couldn't find a bin for recycling and it appeared everyone was putting theirs in general waste bin for landfill.

10/10
Exceptional
Jackie, 10 Aug 2024
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Excellent location

8/10
Excellent
Karen, 10 Aug 2024
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Nice clean room. Not happy with stairs only access as we were on the second floor.

8/10
Excellent
MARIA, 08 Aug 2024
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I was happy with our stay at Southern Cross Atrium. Loved the location.

10/10
Exceptional
Gene, 05 Aug 2024
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A very comfortable place top stay.

The apartment I had was clean and of reasonable size.It was fully contained - laundry, full size refrigerator, oven, good smart TV, etc. The only complaint is the design of the buildings. Every window & balcony looks directly into an other apartment's window & balcony. The pool view apartments have a bigger gap between the apartments. About a 1 minute walk to Cairns Central shopping complex, 10 minutes to the waterfront, 5 minutes to Rusty's Market and 8 minutes to the Night Market. The waterfront dining is about 12 minutes away walking.

8/10
Excellent
steven daniel, 05 Aug 2024
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Nice room with balcony overlooking pool. They were a bit reluctant to give us new towels and bed sheets after 6 days out of our 11 day stay. Overall though enjoyable

10/10
Exceptional
Karen, 04 Aug 2024
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The self contained apartments were ideal for our stay. It was spacious enough to stay for any length of time with all the amenities you need, modern kitchen, laundry, lounge and dining on the verandah which can be closed off for privacy or from the weather with louvre shutters. Brilliant idea.

10/10
Exceptional
rex, 04 Aug 2024
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Good value!!

10/10
Exceptional
Karen Renae, 02 Aug 2024
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Conveniently close to the Cairns shops. Lovely pool area. They could probably get rid of all the signage telling guests what not to do if they want guests to feel welcome and relaxed. The sign inside the dishwasher was a surprise. Otherwise a great place to stay.

8/10
Excellent
Nicole, 30 Jul 2024
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The only thing that was a little frustrating was the wi fi at times was intermittent. And the Chromecast played up at times and on occasion hard to connect. Otherwise thoroughly enjoyed our time there. Would come back again.

8/10
Excellent
Duncan, 26 Jul 2024
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Spot on!

Spot on- room spacious, clean and well equipped, check in was quick, simple and friendly, location was spot on. Would stay again in a heart beat. Does what it says on the tin.

10/10
Exceptional
Susan, 23 Jul 2024
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Handy tropical apartments

Great place to stay in the tropics! It has 3 pool areas. One of which is heated. One is a mini lap pool. Coming from Tasmania - always good in Winter! The apartments come with great facilities. We were able to easily cook meals each day. Also situated almost next to the shopping centre. So convenient.

10/10
Exceptional
Belinda, 23 Jul 2024
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It was central but felt safe. Good walking distance to places. Cute little apartments, but spacious and had a tub. Only thing was it’s near the train station, lucky it doesn’t run at night. And would stay here again

10/10
Exceptional
Mac, 22 Jul 2024
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Friendly and helpful staff, well equipped rooms/kitchenette, walking distance to everything

2/10
Poor
Christine, 05 Jul 2024
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Was not told it was next to a factory or that is was stair access only to top floor

6/10
Fair
Joseph, 02 Jul 2024
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The property itself is great, although you do need to be able to use stairs if your room is on an upper level as lifts don't exist. The noise comes around 6.30 a.m. - the front-lifter garbage truck arrives to empty the big rectangular metal bins. The banging as the bin gets lifted and emptied is very noisy! Bad luck if you were hoping for a peaceful sleep-in.

10/10
Exceptional
Shaeleen, 02 Jul 2024
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The unit was very clean. The only thing needing renewal was the dryer filter. I liked the shutters for security. I used the chromecast feature on the tv. It wasnot quiet though. I had to shut windows to put on air conditioning in order to sleep.

10/10
Exceptional
Susan, 01 Jul 2024
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Great parking but getting hard to get a park

6/10
Fair
Andrew, 30 Jun 2024
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Mostly good but it was very noisy, either chainsaws in the morning or other guests making noise till the early hours of the morning. The beds are also way over due to be changed, not a very comfortable nights sleep on either side of the bed. Location was good.

8/10
Excellent
Alexandra, 29 Jun 2024
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Enjoyed my stay here, clean and comfortable. Friendly staff. Good location. Can be a bit noisey if there are loud groups/children in the pool. The heated pool is only slightly heated, just to take the chill off. Overall would recommend.

8/10
Excellent
Nemia, 17 Jun 2024
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We got pool view, but our room was next to train trek and busy road. Otherwise the hotel was perfect.

10/10
Exceptional
Mustafa, 03 Jun 2024
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its good services clean places

8/10
Excellent
Chris, 22 May 2024
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Didn't like the tile co. next door sorting their pallets at 6am

8/10
Excellent
Ricky, 15 May 2024
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Little bit far from Beach but easy walk. Would stay again . . .

8/10
Excellent
James, 15 May 2024
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Great place to stay. Just a walk to the esplanade but still nice and quiet. Would definitely stay again.

8/10
Excellent
Gail, 13 May 2024
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Because it rained during my stay I was not able to make use of the pool and outdoor areas.

6/10
Fair
Ingrid, 10 May 2024
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Apartment good, terrible location, I didn’t feel safe walking to and from, spend the extra money and stay closer to the water, its like staying in another suburb

10/10
Exceptional
Lee, 09 May 2024
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Apartment was very clean and comfortable

8/10
Excellent
Elaine, 02 May 2024
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Nice place to stay

6/10
Fair
BARRY, 23 Apr 2024
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Cheap hard mattress

8/10
Excellent
kevin, 14 Apr 2024
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Wotif should boldy state this property has extremely limited access for older people. There are no lifts and staying on the 2nd floor you have two flights of stairs to use.

10/10
Exceptional
David, 11 Apr 2024
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The caretaker and workers were excellent helpful and happy.

10/10
Exceptional
Lisa, 04 Apr 2024
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Loved the location!

10/10
Exceptional
Danielle, 02 Apr 2024
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Really great standard of cleanliness throughout the property. Great location. Reasonably priced for the type of property and location.

10/10
Exceptional
Kris, 22 Mar 2024
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Loved my lanai overlooking the beautiful pools. Also nice to have a washer and dryer in my uniit.

10/10
Exceptional
Jasmyn, 08 Mar 2024
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Close to town, close to shops, fantastic amenities, easy parking, always a great place to stay with lovely staff

8/10
Excellent
Andrew, 07 Mar 2024
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Great location... enjoyed my stay! Will stay again... once the construction across the road is completed!! :)

8/10
Excellent
Bryony, 22 Feb 2024
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Great location, close to the esplanade and next to a shopping centre. Apartment was very clean. There was a lot of noise early in the morning from the construction site opposite.

6/10
Fair
pratima, 13 Feb 2024
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did not like that it was too hot and the AC was not functional the first night and barely effective the rest of the stay

8/10
Excellent
Verified traveler, 12 Feb 2024
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Good accommodation in a good location

My stay was very pleasant, except for the forklift noise every morning from the next door Officeworks storage bay.

8/10
Excellent
Aileen, 22 Jan 2024
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Almost perfect. Clean space, comfortable mattress. The AC in our unit couldn’t quite keep up with the summer heat and monsoon humidity, though the 2 units were both in working order. Also, no blackout curtains— always pretty bright in our room at night.

8/10
Excellent
Mitch, 11 Jan 2024
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Great location.

10/10
Exceptional
Rhidian, 10 Jan 2024
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Great pools. Great rooms. Easy access to CBD. Great staff-Scotty, the night manager was very helpful.

10/10
Exceptional
Verified traveler, 10 Jan 2024
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Great stay

Great, quiet location, accomodating staff, good quality. Apartment had all we needed. 3 great pool areas.

6/10
Fair
Bhavi, 09 Jan 2024
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Stay was good but property doesn’t have proper amenities for your own cooking and cleaning. Wifi is worst. After requesting for early check in , room was not ready.

6/10
Fair
WAYNE, 04 Jan 2024
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Good Budget Apartment

Adequate for the price. Bit like staying in an upmarket Caravan Park. My main complaint is the Synthetic Sheets. I had to sleep in my clothes as in the warm climate it was like sleeping on sandpaper. The room was good and spacious. Location for shopping & Travel was excellent. (Next to Railway Station and large shopping centre). Good walk to beach, Cairns shopping precinct and wharfs. (about 5 blocks) For a family on a budget, it was very good. If you want views, luxury and quality, try somewhere else.

10/10
Exceptional
Klange, 04 Dec 2023
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Love the kitchen and laundry. Great apartment for holiday makers who wanna cook for themselves.

8/10
Excellent
Colin, 02 Dec 2023
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Everything nearby

This complex is Located on a quiet side street near the main shopping mall with grocery stores and is walking distance to the beach and the harbour. It has also swimming pools as the local beach is not swimmable.

8/10
Excellent
Jackie, 30 Nov 2023
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Great central area to walk into town and very convenient to shops and restaurants.

8/10
Excellent
troy, 29 Nov 2023
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Convenient close to everything in walking distance. Good place to stay whilst on business.

10/10
Exceptional
Christie, 28 Nov 2023
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It is a great location, and a secured compound I felt extremely safe as a solo traveler

10/10
Exceptional
Tanya, 24 Nov 2023
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The property was right next door to cairns central shopping centre and trainstation

8/10
Excellent
Sue, 24 Nov 2023
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Very close to shopping mall and not too far from all the restaurants and beach walk

8/10
Excellent
Paul, 13 Nov 2023
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The deluxe room with balcony was great with everything you need to look after yourself. I loved having a washing machine, dryer & a large fridge plus all the crockery & cutlery you need to make life comfortable.

6/10
Fair
Richard, 09 Nov 2023
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very small -- no space for or luggage--very little space to eat--only outside table--asked about a foul smell in the apt.on arrival--,was given an air fresher--but after 6 nites got use to it . We were on the 3rd floor--difficult for 74yr old to carry suitcases

8/10
Excellent
Richard, 09 Nov 2023
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Great management. Nice and orderly, clean and quiet. Could have used a fan in the bathroom.

10/10
Exceptional
Susan Patricia, 08 Nov 2023
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Close walking distance to everything

8/10
Excellent
Cathy, 30 Oct 2023
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Great location

8/10
Excellent
Mary, 12 Oct 2023
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Conveniently located near major shopping centre. However disappointed with view of walls of the apartments from balcony

6/10
Fair
Tony, 23 Sep 2023
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There were two things that we did not like about our stay at the apartments: 1. There was no wifi during our stay as apparently there was an issue with the wifi and it was not resolved until just before we left our accommodation. This was disappointing as we could not do any work there while we were there (we had to go elsewhere to use wifi). 2. The pillows that were provided in our Unit were all soft pillows - there were no other options to have hard pillows available. Apparently, each apartment has different owners so it depended on who the owner was as to what type of pillow they provided. We were stuck with soft pillows (even though we asked the office for a change of pillows to hard pillows).

6/10
Fair
Enrique, 20 Sep 2023
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Close to shops. Nice property but our room was extremely noisy

8/10
Excellent
Louise, 17 Sep 2023
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The property is very close to Cairns Central for all incidentals you may need, and is within walking distance to many other places of interest. Parking on site if you wish to hire a car. My room was pretty spacious for a studio and was clean and looked out onto the pool area. Reception staff were friendly amd answered all questions I had. I would stay here again.

10/10
Exceptional
TIM, 14 Sep 2023
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Great allround

10/10
Exceptional
Amelia, 14 Sep 2023
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Hidden resort so close to everything. Perfect spot as a base for exploring, or for staying put and relaxing and being amongst nature

8/10
Excellent
Gesualdo, 12 Sep 2023
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A clean and friendly resort with 3 separate pools between 3 blocks of apartments. Good size rooms with only one TV to share between living and bedroom. About 15min walk to main the main strip but close to the Cairns central shopping centre which is good for retail and grocery shopping.

8/10
Excellent
Sharon, 11 Sep 2023
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Stayed at Southern Cross. Good location near to Cairns Central and any easy walk to the waterfront.

4/10
Poor
Jennifer, 28 Aug 2023
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Our ground floor unit was dark, had no natural light. Had to turn lights on during day. Industrial noise in area woke us early. Some reception staff were not friendly. Would not stay here again. Disappointing considering other reviews were so favourable?

6/10
Fair
Ned, 24 Aug 2023
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We went Atrium because had kitchenettes and we didn’t want to always be eating out. But it was almost impossible to cook anyway. Utensils/kitchenware were not good condition and anything we were able to make had to get scrubbed out of the pots and pans and was lucky to survive. Pools are nice, and the location is great as far as close to shopping centre and also walking distance into town. Also a heads up that the road front apartments will be subjected to bins being collected every morning at 5am - does put a dampener on a holiday hearing such a loud racket every morning at that time.

10/10
Exceptional
Lesley, 22 Aug 2023
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Helpful staff Ground floor was perfect for us

10/10
Exceptional
Wayne, 18 Aug 2023
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Once a week laundry change was insufficient, but in day that we requested a change mid week and it was done immediately thank you . Maybe there needs needs to be recycling accessed as there are only dump bin access . Bbq cooked brilliantly. Location was marvellous allowing us 70 yr olds to walk to the shopping centre for groceries etc .

10/10
Exceptional
Deborah, 16 Aug 2023
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Keep on returning

We stayed here last year and made sure we rebooked when we stayed on the weekend as it's one of our favourite places we have stayed in Cairns. Will be out first choice in future visits as well

6/10
Fair
Edyta, 12 Aug 2023
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Location- great To single bed joined together no good ideas-extremely uncomfortable in the middle of the bed. Bed mattress very hard , ended up with sore body. Pillow very hard , like a rock coursing neck pain. Fridge not working, the doors from fridge keeps opening (need new rubber around the doors or simply buy new fridge to keep foods fresh. Also , I reckon that should know earlier that my room is on second floor and there's no lift. I was dragging my 30 kg suitcases on the second floor on the sleeperly stars - Danger situation . Despite couple of staff in the reception areas, assistance/help was not offered. Apart of all this room was ok . Thanks

10/10
Exceptional
Victoria, 11 Aug 2023
expedia-logo-v2.pngTraveller

Nice little kitchen area to prepare a quiet dinner for two. Easy walking to the grocery store in the shopping center was just a couple blocks away. Area is quiet but close to things.

2/10
Poor
Bruce, 07 Aug 2023
expedia-logo-v2.pngTraveller

This property is dated. Reality does not match the photos. The Deluxe room is anything but. Rooms are dark. Limited self cater. Single beds pushed together, hard as stone. Noisy garbage trucks each morning. Do NOT book this. And if you do, don't expect any refund or resolution from management. NOT RECOMMENDED

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