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03 May 2025
Saturday
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04 May 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at West Lake 254D Hotel & Residence in Hanoi (Tay Ho), you'll be a 3-minute walk from West Lake and within a 5-minute drive of Ho Chi Minh Mausoleum. This upscale aparthotel is 3.2 mi (5.2 km) from Hoan Kiem Lake and 2.8 mi (4.4 km) from Dong Xuan Market. Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Service animals not allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

Check-in from: 2:00 PM
Check-in by: Anytime
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Important information

You need to know
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property is professionally cleaned
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Optional fees
  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Childcare

Transportation services

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

24-hour front desk

Free wired internet

Free area shuttle

Number of restaurants - 1

Number of outdoor pools - 1

Bicycle rentals on site

Self parking (surcharge)

Computer station

Terrace

Babysitting or childcare (surcharge)

Children's club (surcharge)

Food and water bowls

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