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Sofitel Auckland Viaduct Harbour
21 Viaduct Harbour Avenue, Auckland, New Zealand
Most Popular
Other
21 Viaduct Harbour Avenue, Auckland, New Zealand
Hotel Description
Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (1 km) from Princes Wharf and 0.7 mi (1.2 km) from Auckland Ferry Terminal. Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Parking height restrictions apply
Qualmark Sustainable Tourism Business Award
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately NZD 52 per person
- Airport shuttle fee: NZD 42 per person (one-way)
- Covered valet parking fee: NZD 52 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: NZD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Chinese (Mandarin)
French
Spanish
Amenities
Description
21 Viaduct Harbour Avenue, Auckland, New Zealand. See map
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Hotel Description
Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (1 km) from Princes Wharf and 0.7 mi (1.2 km) from Auckland Ferry Terminal. Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
Parking height restrictions apply
Qualmark Sustainable Tourism Business Award
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately NZD 52 per person
- Airport shuttle fee: NZD 42 per person (one-way)
- Covered valet parking fee: NZD 52 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: NZD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Chinese (Mandarin)
French
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Wheelchair accessible
ATM/banking
Concierge services
Airport transportation (surcharge)
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Coffee/tea in common areas
Hiking/biking trails nearby
Sailing nearby
Breakfast available (surcharge)
Laundry facilities
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Marina on site
Spa treatment room(s)
Sauna
Express check-in
Wheelchair accessible parking
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 5380
Conference space size (meters) - 500
Number of indoor pools - 1
Number of hot tubs - 1
Snack bar/deli
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Electric car charging station
Banquet hall
Vending machine
Covered parking
Secured parking
Fishing nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Vegetarian breakfast available
Organic food
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only