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09 Jun 2025
Monday
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10 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Ski Plaza Hotel & Wellness
8.4

Excellent

51 Guest reviews

8.4
Excellent
51 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.6/10
Comfort8.2/10
Condition8.6/10
location7.6/10
Neighborhood7.6/10
Amenities8.2/10

Ctra General s / n., Canillo, Andorra. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

Located in Canillo, Ski Plaza Hotel & Wellness is in the mountains, within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This family-friendly hotel is 4.8 mi (7.6 km) from Soldeu Ski Resort and 9.8 mi (15.9 km) from TSF4 Solana Ski Lift. Make yourself at home in one of the 111 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Canillo? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Check-in from: 3:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children under 6 years old are allowed in the spa from noon to 3 PM and must be accompanied by an adult.
Optional fees
  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 13 for children
  • Nearby parking fee: EUR 15 per night
  • Pet fee: EUR 15.75 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

French

Spanish

Catalan

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Transportation services

Accessible facilities

Other

Elevator

Concierge services

Conference space

Ski storage

Breakfast available (surcharge)

Laundry facilities

Arcade/game room

Library

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Limo or town car service available

Full-service spa

Steam room

Sauna

Billiards or pool table

Wheelchair accessible path of travel

Braille or raised signage

Number of restaurants - 2

Conference space size (feet) - 323

Conference space size (meters) - 30

Number of meeting rooms - 1

Computer station

Number of bars/lounges - 1

Ski passes available

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Off-street parking

Food and water bowls

Hotel reviews

8.4
Excellent51 Verified Reviews
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Cleanliness9.0/10
Service8.6/10
Comfort8.2/10
Condition8.6/10
location7.6/10
Neighborhood7.6/10
Amenities8.2/10
10/10
Exceptional
Tracey, 20 Dec 2021
hotel-logo-v2.pngTraveller

A great stay.

This hotel has a great feel. Big, warm and comfortable rooms. Super clean, the entrance and reception smelt amazing. We didn’t use the facilities as it was a short stay but I would certainly go back with more time. Lots of shops and restaurants around. A great stay.

10/10
Exceptional
francisco j, 20 Dec 2019
hotel-logo-v2.pngTraveller

Remendado para viaje Familiar

Excelente en todos los sentidos, alojamiento en habitación tipo duplex. Buena variedad y calidad en el desayuno. Incluyen descuentos en entrada a la pista de patinaje que está frente al hotel. Definitivamente vamos a repetir

10/10
Exceptional
Verified traveler, 11 Mar 2019
expedia-logo-v2.pngTraveller

The dinner could be better, in fact years ago it was amazing

8/10
Excellent
Verified traveler, 04 Mar 2019
expedia-logo-v2.pngTraveller

This is a nice hotel in Canillo. We stayed here for 6 nice while skiing. We we first put it a top floor room, which while nice, was quite small and impractical with sloping a sloping roof which caused a few bumped heads! The water pressure was also terrible so far up the building. We mentioned this to reception and they were absolutely fantastic with helping us to another room which was brilliant. The breakfast was good and it’s an easy 5 minute walk from the ski lift.

10/10
Exceptional
Verified traveler, 11 Feb 2019
expedia-logo-v2.pngTraveller

Lovely hotel enjoyed our stay good location would go back

10/10
Exceptional
Verified traveler, 07 Feb 2019
expedia-logo-v2.pngTraveller

Nice Hotel very good location for gondola etc. Nice café close by called jimmys

8/10
Excellent
Priya, 22 Jan 2019
expedia-logo-v2.pngTraveller

Perfect location for skiing! Buffet for breakfast and dinner is excellent. Much better than expected and so much choice and variety every day. Great staff, lovely bar, parking right next to hotel. Only downsides, were twin beds put together rather than queen/double and noise in the corridor very night quite late by guests coming or leaving. Would stay again, highly recommend for good value!

10/10
Exceptional
Andrew, 06 Mar 2018
hotel-logo-v2.pngTraveller

Great Hotel

Best breakfast at a hotel ever, Amazing bath tub but terrible shower, and the bath for some reason stank of sulphur

10/10
Exceptional
Verified traveler, 12 Feb 2018
hotel-logo-v2.pngTraveller

Ski hotel

We were given a room in the front of the hotel. There was a lot of road noise. The bus stop is right by the hotel. There are restaurants and food markets near by. The ski lift and rental shop are about a 5 minute walk. The town of Canillo is between Encamp and Soldeu. Canillo elevation is 1500m or 5000ft. We had problems sleeping due to the elevation.

4/10
Poor
Chris, 03 Aug 2017
hotel-logo-v2.pngTraveller

Hotel needs AC it's 90 deg in August in Andorra. Had to have the windows open and tolerate noise all night. Not a great experience at all.

10/10
Exceptional
Alexei, 10 Nov 2015
hotel-logo-v2.pngTraveller

I wish to stay longer

It was one night stay on our road trip, we did not know what to expect, but everything was beyond expectation. We wish stay there for another night or two.

8/10
Excellent
Hiu Yan Lowell, 10 Mar 2015
hotel-logo-v2.pngTraveller

I feel really sick to stay in the smoking room.

The smoking room make me feel i am in the toilet for the first 2 days, actually, i didnt remember i have required a non smoking room or not, so the smell really make me sick. especially it mixed with the air fresheners. Apart from that, everything is very good, nice and friendly staff and the room is really clean. and the location is very good too.

4/10
Poor
MARK, 04 Nov 2011
hotel-logo-v2.pngTraveller

Hotel Ski Plaza Canillo ANDORRA

The biggest disappointment is that this is shown as 5* hotel. No way. We are physically able, but no one to help carry luggage to our rooms. If you pay a 3* price and think in terms of a 3stars then the hotel is acceptable. Decor is tired, the bar is totally unusable if you are a non smoker. We had a problem with a barking dog on our corridor which to be fair was dealt with within 5minutes of complaint, but really it wouldn't be a problem if dogs weren't allowed in a building designed for accommodating human beings. The parking arrangements were unsatisfactory with a credit card type ticket to a parking area(not very secure)across the road. One time the entrance machine consumed our ticket which required nearly 15mins for car park operator to arrive. Worse was a 10minute delay on departure because the exit barrier didn't recognise our ticket. The best part of the hotel was undoubtedly the restaurant with a very fine buffet Sunday lunch(and we turned up at closing time)and super enormous variety buffet breakfasts.

10/10
Exceptional
Anna, 21 Feb 2025
hotel-logo-v2.pngTraveller

Utmärkt hotell nära liften med god service samt re

Trevlig personal med suveränt bemötande! Rent och fint hotell. Vi bodde i juniorsuite 4 personer vilken var bra med mycket plats för alla saker som man har på skidsemester. Bra frukost. Kvällsbuffen var bra, men ljudnivån mycket hög.

6/10
Fair
Monique, 03 Nov 2024
hotel-logo-v2.pngTraveller

Hôtel correct

Chambre très correcte et propre Literie confortable Par contre l’isolation entre les chambres n’est pas très bonne! Restaurant fermé ce jour là mais possibilité de restauration à proximité Grand buffet de petit déjeuner varié et excellent

10/10
Exceptional
Francisco, 13 Dec 2023
expedia-logo-v2.pngTraveller

Es siempre un placer alojarse en el Ski Plaza. Te hacxen sentir como en tu casa de la montaña. Gracias a todo el equipo, Ah, y las fondues de la Fonclette son deliciosas, igual que las ensaladas !

10/10
Exceptional
Mundo de Niel y Emma, 10 Dec 2023
expedia-logo-v2.pngTraveller

A destacar la atención del personal un 10, sin duda volveremos en cuanto podamos, muchas gracias

10/10
Exceptional
Jose Luis, 26 Aug 2023
expedia-logo-v2.pngTraveller

Muy bien todo, céntrico bien comunicado, personal muy agradable

8/10
Excellent
Catherine, 18 Aug 2023
expedia-logo-v2.pngTraveller

Hotel tres propre,agreable Personnel tres accueillant, souriant profeßionnel

8/10
Excellent
Corinne, 18 Aug 2023
hotel-logo-v2.pngTraveller

Très bon hôtel

Petit-déjeuner fantastique !!! Accueil parfait avec offre boissons arrivée et départ. Juste un bémol pour bruits le matin sous les fenêtres des paysans et tracteurs

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