Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 500
• Christmas Eve (December 24) Gala Dinner per child: USD 255 (up to 11 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 500
• New Year's Eve (December 31) Gala Dinner per child: USD 255 (up to 11 years old)
• A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
• Airplane or floatplane transfer per adult: USD 490 (roundtrip)
• Airplane or floatplane transfer per child: USD 295 (roundtrip), from 2 to 11 years old

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Special Instructions

Guests must transfer via Airplane or floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. The additional fee (payable at the property) covers mandatory transfer fees for guests ages 12-17.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Drones and aerial surveillance devices are not permitted at this property.

Optional fees

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

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